Nice hotel, easy on/off the interstate, great breakfast.

Not great if you want to be where the action is. Taxi was $70 to hotel. Uber drives to downtown was around $40-50.

Overall it was great...could tell that they were short staffed but everyone was nice

Very nice staff and clean place , pool, air hockey, foosball in the lobby for free and free breakfast

Good points = big room for 2 adults and 2 children. Location as easy to get to everything as long as you have a car but nothing actually there in safe walking distance. Pool table and gym a good added bonus. Did ask for additional duvets which were provided as current ones only really for 1 person despite 2 being in the bed. Negative points = staff very negative and unhelpful on the desk. Tried to give feedback when checking out, but refused to listen. Pool suddenly put out of action - when we were in it and did not re-open for 2 days despite the high temperatures. No alternative pool available despite others close by at other hotels. Breakfast staff no where to be seen during breakfast to top up food and did not clean down any areas such as a wipe to a table. Not a lot of choice. Ran out of too many things for breakfast, no milk for 3 days, no coffee, no tea bags, no bagels, porridge, orange juice, philadelphia cheese, bacon, pancake machine didn't work. Room kitchen facilities limited, unable to cook anything suitable in the room, despite being told the microwave would do. Why have a dishwasher when cannot really cook a meal there. Air conditioning unit very noisy, no instructions how to work it so not able to sleep very well during our stay. Staff did not communicate with guests unless specifically asking them something and even then they did not understand us and vice versa. Disappointing that during a 10 night stay, room cleaned and towels only changed once.

Good points = big room for 2 adults and 2 children. Location as easy to get to everything as long as you have a car but nothing actually there in safe walking distance. Pool table and gym a good added bonus. Did ask for additional duvets which were provided as current ones only really for 1 person despite 2 being in the bed. Negative points = staff very negative and unhelpful on the desk. Tried to give feedback when checking out, but refused to listen. Pool suddenly put out of action - when we were in it and did not re-open for 2 days despite the high temperatures. No alternative pool available despite others close by at other hotels. Breakfast staff no where to be seen during breakfast to top up food and did not clean down any areas such as a wipe to a table. Not a lot of choice. Ran out of too many things for breakfast, no milk for 3 days, no coffee, no tea bags, no bagels, porridge, orange juice, philadelphia cheese, bacon, pancake machine didn't work. Room kitchen facilities limited, unable to cook anything suitable in the room, despite being told the microwave would do. Why have a dishwasher when cannot really cook a meal there. Air conditioning unit very noisy, no instructions how to work it so not able to sleep very well during our stay. Staff did not communicate with guests unless specifically asking them something and even then they did not understand us and vice versa. Disappointing that during a 10 night stay, room cleaned and towels only changed once.

nice room

nice room

Exelant service and they did give us two connected room withou additional fees

Exelant service and they did give us two connected room withou additional fees

It was great have clean rags n towels everyday when got back from softball games

It was great have clean rags n towels everyday when got back from softball games

Absolutely NO complaints....fabulous stay

Absolutely NO complaints....fabulous stay

Property was nice, the floors could have been cleaner and the 3rd floor ice machine was inop. Great option for the price and only 30 minutes to Nashville with traffic.

Property was nice, the floors could have been cleaner and the 3rd floor ice machine was inop. Great option for the price and only 30 minutes to Nashville with traffic.

Staff was TERRIBLE and played on their phones everytime I passed

Staff was TERRIBLE and played on their phones everytime I passed

A

A

We arrived at the property and it actually seemed pretty nice. But we got to our room and the door would not close. I mean you could just lean on it and it would open. I went to the front t desk to tell them about this. They told me they had no other rooms available (even though the website said there was 3). Then proceeded to tell me “don’t worry you will be fine nobody will walk in on you.” I paid for not only a nice place to stay, but a safe place. I was taken back by this honestly that they even said that. Then the bathroom door also wouldn’t close and the shower door was super hard to close. The next morning I got up to take a shower and realized there was no conditioner, I went to the front desk and they told me “Im sorry we don’t have any up here there is nothing we can do about it.” Just over all rude and not helpful whatsoever. There were a few other things, I have tried to contact a manager or something to let them know about this, but they put me on hold for like an hour.

We arrived at the property and it actually seemed pretty nice. But we got to our room and the door would not close. I mean you could just lean on it and it would open. I went to the front t desk to tell them about this. They told me they had no other rooms available (even though the website said there was 3). Then proceeded to tell me “don’t worry you will be fine nobody will walk in on you.” I paid for not only a nice place to stay, but a safe place. I was taken back by this honestly that they even said that. Then the bathroom door also wouldn’t close and the shower door was super hard to close. The next morning I got up to take a shower and realized there was no conditioner, I went to the front desk and they told me “Im sorry we don’t have any up here there is nothing we can do about it.” Just over all rude and not helpful whatsoever. There were a few other things, I have tried to contact a manager or something to let them know about this, but they put me on hold for like an hour.

Great hotel in a good location to everything you need. spacious, clean room, clean pool, great common are and breakfast. the pull out bed was not as comfortable as other Home2suites, but if not using it or only for a day or 2, its ok. There was a noise at night that was hard to ignore coming from the walls that could have been the hot water in pipes but it started at around 10pm every night until early morning hours, it was constant so hard to pinpoint what it could have been. seemed to be concentrated in the area of the pullout bed/kitchen/bathroom area. Not heard at all during the daytime hours. however, the rest of the family, sleeping on the beds barely noticed it and slept great, just me on the pullout had a harder time bc of it being in that area. Otherwise great stay and will be staying here during any visits to the area.

Great hotel in a good location to everything you need. spacious, clean room, clean pool, great common are and breakfast. the pull out bed was not as comfortable as other Home2suites, but if not using it or only for a day or 2, its ok. There was a noise at night that was hard to ignore coming from the walls that could have been the hot water in pipes but it started at around 10pm every night until early morning hours, it was constant so hard to pinpoint what it could have been. seemed to be concentrated in the area of the pullout bed/kitchen/bathroom area. Not heard at all during the daytime hours. however, the rest of the family, sleeping on the beds barely noticed it and slept great, just me on the pullout had a harder time bc of it being in that area. Otherwise great stay and will be staying here during any visits to the area.

Very nice and clean place.

Very nice and clean place.

i left my tablet plugged in on floor. i have not heard that you found it. Also, in bedroom under the end table by window a used condom.

i left my tablet plugged in on floor. i have not heard that you found it. Also, in bedroom under the end table by window a used condom.

Easy check in and out, rooms were clean, comfortable and had all the items we needed to stay comfortably.

Easy check in and out, rooms were clean, comfortable and had all the items we needed to stay comfortably.

Had a few minor issues at first, but the wonderful staff addressed and corrected immediately!

Had a few minor issues at first, but the wonderful staff addressed and corrected immediately!