Very nice clean comfortable hotel. We slept great!

Very nice clean comfortable hotel. We slept great!

Amazing Experience.. kudos to the hotel team on demonstration of customer centricity from Check in to Check out. We reached at 10:30 AM in the morning along with a 2 year old kid and we were super tired. The gentlemen in the reception ( sorry didnt take note of his name ) not only offered us the early check in but also upgraded our room as there was no rooms available of our booked category at that time. I didnt have words to thank him. also on the next day we arrived late for the breakfast and they happily opened the closed breakfast section to take the food for us and prepared special food for our kid too. 24 hours complimentary coffee and tea with temperature maintained is also another testimony for their customer centricity. I wish i could have stayed more than one night but had a comfortable experience.

Amazing Experience.. kudos to the hotel team on demonstration of customer centricity from Check in to Check out. We reached at 10:30 AM in the morning along with a 2 year old kid and we were super tired. The gentlemen in the reception ( sorry didnt take note of his name ) not only offered us the early check in but also upgraded our room as there was no rooms available of our booked category at that time. I didnt have words to thank him. also on the next day we arrived late for the breakfast and they happily opened the closed breakfast section to take the food for us and prepared special food for our kid too. 24 hours complimentary coffee and tea with temperature maintained is also another testimony for their customer centricity. I wish i could have stayed more than one night but had a comfortable experience.

The was dirty you can hear everything I ask to be moved 3 times the first one the neighbors were loud the 2 one it smelled really bad when I ask to be moved they gave me the next door room same it smelled the pillows smelled like it was use the bed made soooo much noise it was uncomfortable the toilet was not flushing terrible experience

The was dirty you can hear everything I ask to be moved 3 times the first one the neighbors were loud the 2 one it smelled really bad when I ask to be moved they gave me the next door room same it smelled the pillows smelled like it was use the bed made soooo much noise it was uncomfortable the toilet was not flushing terrible experience

We had an excellent stay on our last leg of our vacation.. they let us check in early and took us to airport everything was great!!

We had an excellent stay on our last leg of our vacation.. they let us check in early and took us to airport everything was great!!

This is the worst hotel ever experienced. The front desk is terrible with bad attitude. Their parking is $28 per night but the front desk explained $28 during stay they don’t even know their job. The sheets have multiple spots and when reached out to the front desk they said it is because of washing it too much and acts like it is normal. The staffs are very rude at the front desk, they don’t smile and not welcoming at all. Full of depressed people.

This is the worst hotel ever experienced. The front desk is terrible with bad attitude. Their parking is $28 per night but the front desk explained $28 during stay they don’t even know their job. The sheets have multiple spots and when reached out to the front desk they said it is because of washing it too much and acts like it is normal. The staffs are very rude at the front desk, they don’t smile and not welcoming at all. Full of depressed people.

My ONLY MAIN Issue is they don't offer STREAMING SERVICES...i.e, Netflix

My ONLY MAIN Issue is they don't offer STREAMING SERVICES...i.e, Netflix

This hotel has been the business travel stay of choice. However, the last several times at this location has been VERY disappointing. The ladies at the Front Desk are unfriendly, discourteous and rude. The rooms are not thoroughly cleaned. Unfortunately, it has progressively worsened therefore, this will no longer be a hotel of choice.

This hotel has been the business travel stay of choice. However, the last several times at this location has been VERY disappointing. The ladies at the Front Desk are unfriendly, discourteous and rude. The rooms are not thoroughly cleaned. Unfortunately, it has progressively worsened therefore, this will no longer be a hotel of choice.

There rooms and bathrooms could be much cleaner. The stay before this the room (carpet & bathroom floor) were cleaner. I didn’t get free water when I checked in and the employee wasn’t very nice.

There rooms and bathrooms could be much cleaner. The stay before this the room (carpet & bathroom floor) were cleaner. I didn’t get free water when I checked in and the employee wasn’t very nice.

The most obvious issue was the bthrm sink. The water came out in a dribble….little to no pressure. We reported it to front desk b4 going out for the evening. They were supposed to send maintenance. When we returned, the sink was still inoperable. In addition to the sink issue, some of the towels were stained. The shower head had a lot of mineral deposits. We’ve stayed at Hampton Inns b4 and were always happy w the facilities. This time, we were very disappointed. ☹️

I flew into Orange County (John Wayne) Airport to attend my 50th High School Reunion. I picked Hampton due to it's proximity to the airport, its airport shuttle service, and reasonable price. I really enjoyed my stay. This hotel feels like it's brand new. Contemporary styling and young staff. The room was a bit small but it had everything. I enjoyed the feature of a single barn door that serves both the closet and bathroom. The room was quiet and the bed was perfect, not too soft or hard. Breakfast was better than most places. A meat (bacon and two types of sausage), eggs (scrambled or omelet), and potatoes were carried each day. They also had waffles, toast, cereals, fruit, and yogurt. Complement to the chief and wait staff. The location is also within walking distance to several restaurants including El Toritto which has great margaritas and daily happy hour.

I flew into Orange County (John Wayne) Airport to attend my 50th High School Reunion. I picked Hampton due to it's proximity to the airport, its airport shuttle service, and reasonable price. I really enjoyed my stay. This hotel feels like it's brand new. Contemporary styling and young staff. The room was a bit small but it had everything. I enjoyed the feature of a single barn door that serves both the closet and bathroom. The room was quiet and the bed was perfect, not too soft or hard. Breakfast was better than most places. A meat (bacon and two types of sausage), eggs (scrambled or omelet), and potatoes were carried each day. They also had waffles, toast, cereals, fruit, and yogurt. Complement to the chief and wait staff. The location is also within walking distance to several restaurants including El Toritto which has great margaritas and daily happy hour.

Close to the airport and very convenient to Dining, shopping

I picked the Hampton Inn because it was close to Orange County Airport, also close to a restaurant where I was attending an event. The hotel is very clean and modern with absolutely minimalist décor. The king bed was very comfortable, and the room was quiet. It was very hot weather, and the AC worked great. The breakfast was OK. The worst thing about my stay was the airport shuttle; I waited about 45 minutes at the airport and finally called the hotel. I learned that you had to make a specific request for the shuttle. Nowhere in the reservation materials was that disclosed!! Two other issues that could be improved: (1) The walk-in shower had a treacherously slippery floor, and no nonslip bathmat was provided. I had to put one of the towels on the shower floor to create a kind of nonslip surface. (2) There was no safe in the room in which to leave valuables.

I picked the Hampton Inn because it was close to Orange County Airport, also close to a restaurant where I was attending an event. The hotel is very clean and modern with absolutely minimalist décor. The king bed was very comfortable, and the room was quiet. It was very hot weather, and the AC worked great. The breakfast was OK. The worst thing about my stay was the airport shuttle; I waited about 45 minutes at the airport and finally called the hotel. I learned that you had to make a specific request for the shuttle. Nowhere in the reservation materials was that disclosed!! Two other issues that could be improved: (1) The walk-in shower had a treacherously slippery floor, and no nonslip bathmat was provided. I had to put one of the towels on the shower floor to create a kind of nonslip surface. (2) There was no safe in the room in which to leave valuables.

Convenient for our family w/kiddos & free breakfast:)

The representatives provided poor service.

The representatives provided poor service.

Stay was very good. However disappointed they did not serve dinner

Stay was very good. However disappointed they did not serve dinner

Staff was great and accommodating whenever there was an issue or requests. Housekeepers were very nice. Great location too!

Geat,

The room had a strong, weird odour.