excellent location

The men on reception were very helpful both gave me directions to local facilities and one obtained a hair dryer for me to use. The room was comfortable and clean and I slept well. It wasn't a problem for me as I had enough , however a couple may find a single pillow each not enough. Toiletries were lovely and I liked the fact it was not carpet flooring - so much cleaner.

The room was clean, well lit with a window view to the street, that was amazing but the heating was poor, it was cold during the night.

The room was clean, well lit with a window view to the street, that was amazing but the heating was poor, it was cold during the night.

The men on reception were very helpful both gave me directions to local facilities and one obtained a hair dryer for me to use. The room was comfortable and clean and I slept well. It wasn't a problem for me as I had enough , however a couple may find a single pillow each not enough. Toiletries were lovely and I liked the fact it was not carpet flooring - so much cleaner.

Clean, friendly. Creaky floors, slamming fire doors, no blackout windows.

Clean, friendly. Creaky floors, slamming fire doors, no blackout windows.

Price was ok considering the location. Rooms were tiny, but practical and convenient.

Good

Good

Excellent stay

Excellent stay

I liked how easy it us to get to the hotel from the train station and convenient location for shopping or food. Also room was very clean. I did not like that the room was very cold - colder than the corridor... to keep warm had to keep under the duvet. Also did not like that I could hear through walls when someone spoke behind them. All day and night somebody was either talking or banging on the neighbouring doors. And no toilet brush by the toilet, meant I couldnt keep it as clean as I would like it to be. And no tea/coffee facility.

I liked how easy it us to get to the hotel from the train station and convenient location for shopping or food. Also room was very clean. I did not like that the room was very cold - colder than the corridor... to keep warm had to keep under the duvet. Also did not like that I could hear through walls when someone spoke behind them. All day and night somebody was either talking or banging on the neighbouring doors. And no toilet brush by the toilet, meant I couldnt keep it as clean as I would like it to be. And no tea/coffee facility.

Really nice place to stay for 2 nights and definitely a bargain! Staff were friendly and the rooms were very clean. Location is spot on too!

Really nice place to stay for 2 nights and definitely a bargain! Staff were friendly and the rooms were very clean. Location is spot on too!

Previously this was an Easy Hotel. Stopped here before, vowed never to return. The name change fooled me. Plus points. Convenient for Bus and Railway Stations. Reasonable room temperature. Extremely helpful and friendly Reception Staff. Good wifi. Negative points. The room is a plastic cell consisting of a bed and a small bedside table. No chair, no table. Nowhere to put clothes other than on the floor. The room had a window, but it couldn't be opened. The temperature could only be adjusted by contacting Reception. The bathroom was a moulded wetroom, erratic water pressure and a poor shower. The simplest of things, the light switches have been made complicated requiring 2 visits by Reception staff to explain how to use them. A simple light switch. To pay over £50 for a single night in a room like this is a complete rip off.

Previously this was an Easy Hotel. Stopped here before, vowed never to return. The name change fooled me. Plus points. Convenient for Bus and Railway Stations. Reasonable room temperature. Extremely helpful and friendly Reception Staff. Good wifi. Negative points. The room is a plastic cell consisting of a bed and a small bedside table. No chair, no table. Nowhere to put clothes other than on the floor. The room had a window, but it couldn't be opened. The temperature could only be adjusted by contacting Reception. The bathroom was a moulded wetroom, erratic water pressure and a poor shower. The simplest of things, the light switches have been made complicated requiring 2 visits by Reception staff to explain how to use them. A simple light switch. To pay over £50 for a single night in a room like this is a complete rip off.

close to train staion perfect for me as as didnt walk around luton carrying bags the receptionist very helpful and friendly and approachable will definitely book again next time i need stay in luton only downside i can think of for for rooms arent that big so space could become a promblem for longer stays there is storage under bed but wasnt a promblem on my viat

close to train staion perfect for me as as didnt walk around luton carrying bags the receptionist very helpful and friendly and approachable will definitely book again next time i need stay in luton only downside i can think of for for rooms arent that big so space could become a promblem for longer stays there is storage under bed but wasnt a promblem on my viat

Rude, violent and aggressive staff.

Just terrible

Hated it and i need some toilet roll before i leave and for once not a cleaner in sight

Receptionist was really helpful friendly and professional, inside the hotel hall was a weird smell,the room was quite small and there was no wardrobe where to put the clothes also the toilet was ro small

Receptionist was really helpful friendly and professional, inside the hotel hall was a weird smell,the room was quite small and there was no wardrobe where to put the clothes also the toilet was ro small

Dissapointing lego boxy partitioned room where every creak or movement from other guests resonates through the room.

Do they ever change the bedsheets here?

Dissapointing lego boxy partitioned room where every creak or movement from other guests resonates through the room.

Do they ever change the bedsheets here?

The cleaners and receptionists are always quite rude and intrusive

Walls dirty. Bed hard. Cant sleep as u can hear everything from the people above and hall way. Check in we was left for 15-20mins as the guy on the desk was not present.

Walls dirty. Bed hard. Cant sleep as u can hear everything from the people above and hall way. Check in we was left for 15-20mins as the guy on the desk was not present.