My experience here is excellent! 1)Hotel location is right next to the JR station, when you walked out, you’ll see the hotel building with clear signage in front of you. 2)The free breakfast is more than just a toast + tea/coffee, but buffet with Japanese and continental style for your choice. 3)The staff there are amazingly helpful and go out of their way to solve your problem. We’ve booked 2 rooms and 2 nights but separate booking. During booking, they can only offer non-smoking room for the first night, but full for the second night, so only smoking rooms. Upon arrival, We asked if we can have same rooms throughout so we don’t have change rooms, they did help to make it. 4）Since we stayed for 2 nights, we didn’t ask for cleaning after the first night, but they provided a bag of new towels and gabbage bags at the room door for you to choose whether you want to change or not. This is very user friendly and provide customer options. 5)Their counter lady staff Ms Okino Even also helped us to call the next hotel for some arrangements twice as the first one got no response. Grateful that she offered exceptional service which impressed us. I would highly recommend this hotel to all my friends when they come to Toyama and 東橫Inn chain hotel as I realise that this chain hotel is always located right next to JR station around 北陸area.

My experience here is excellent! 1)Hotel location is right next to the JR station, when you walked out, you’ll see the hotel building with clear signage in front of you. 2)The free breakfast is more than just a toast + tea/coffee, but buffet with Japanese and continental style for your choice. 3)The staff there are amazingly helpful and go out of their way to solve your problem. We’ve booked 2 rooms and 2 nights but separate booking. During booking, they can only offer non-smoking room for the first night, but full for the second night, so only smoking rooms. Upon arrival, We asked if we can have same rooms throughout so we don’t have change rooms, they did help to make it. 4）Since we stayed for 2 nights, we didn’t ask for cleaning after the first night, but they provided a bag of new towels and gabbage bags at the room door for you to choose whether you want to change or not. This is very user friendly and provide customer options. 5)Their counter lady staff Ms Okino Even also helped us to call the next hotel for some arrangements twice as the first one got no response. Grateful that she offered exceptional service which impressed us. I would highly recommend this hotel to all my friends when they come to Toyama and 東橫Inn chain hotel as I realise that this chain hotel is always located right next to JR station around 北陸area.

Only smoking floor available room stank like an old pub. Staff were nice enough, housekeeping were great tried to do lots to redite the small no luck. Good location but wouldn’t stay here again

Only smoking floor available room stank like an old pub. Staff were nice enough, housekeeping were great tried to do lots to redite the small no luck. Good location but wouldn’t stay here again

This was a convenient location just a short walk from the JR Station and so popular that I couldn’t extend my stay for an extra night because it was booked out

This was a convenient location just a short walk from the JR Station and so popular that I couldn’t extend my stay for an extra night because it was booked out

Clean and tidy, very close to Toyama Station.

Clean and tidy, very close to Toyama Station.