No issue, just breakfast items are mainly cold, also what one could expect to be warm. For the rest all ok. Not a luxury location, but all works as one expect

Very old hotel, small rooms and no hygienic in rooms, limited dining and no hotel transportation and located in slum area

Very old hotel, small rooms and no hygienic in rooms, limited dining and no hotel transportation and located in slum area

It is a nice stay in the middle of the city, friendly staff

It is a nice stay in the middle of the city, friendly staff

Ac was down entire floor for too long i didnt enjoy my 1st day . A good hotel that i used to love staying but i didnt go there for few years but they need to work on planned maintenance to keep it clean and well maintained and plesant .

Ac was down entire floor for too long i didnt enjoy my 1st day . A good hotel that i used to love staying but i didnt go there for few years but they need to work on planned maintenance to keep it clean and well maintained and plesant .

Staff was fantastic. Our bathroom flooded because the drain clogged and some of the lights didnt work. The bed wasnt comfortable but it was right in town and a GREAT location.

Staff was fantastic. Our bathroom flooded because the drain clogged and some of the lights didnt work. The bed wasnt comfortable but it was right in town and a GREAT location.

The staff were not professional and the facsilities were disappointing

The staff were not professional and the facsilities were disappointing

N/A

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I had roaches in my bathroom. They tried charging us tourism tax and VAT tax on two seperate transactions after they took payment for our 3 night stay at check in. The staff was rude and incompetent.

I had roaches in my bathroom. They tried charging us tourism tax and VAT tax on two seperate transactions after they took payment for our 3 night stay at check in. The staff was rude and incompetent.

the pool was terrible

the pool was terrible

The gym is very poor with quite no equipment, the pool also poo, not sure it is functional.Overall this is a 3 stars.

The gym is very poor with quite no equipment, the pool also poo, not sure it is functional.Overall this is a 3 stars.

Super

Super

I like the location of the property. It’s a walking distance from lots of attractions.

I like the location of the property. It’s a walking distance from lots of attractions.

Terrible condition not luxe at all like they said. And took ekstra money say some taxes, amount was 4 times bigger what hotels.com announced. Dont go

Terrible condition not luxe at all like they said. And took ekstra money say some taxes, amount was 4 times bigger what hotels.com announced. Dont go

It was fine, centrally located, nice balcony overlooking the city. They charged me an extra tax when I checked out even though i showed them it had been paid online.

It was fine, centrally located, nice balcony overlooking the city. They charged me an extra tax when I checked out even though i showed them it had been paid online.

Amazing and convenient!

Amazing and convenient!

I stayed at the Hotel Fleur de Lys for four nights in April 2021. The hotel was generally quite good and offered the full range of services I would expect from a business hotel: a very full breakfast buffet, in-room safe and refrigerator, money exchange, assistance with arranging transport to and from the airport, and excellent wifi. The front office staff were responsive and professional. All-in-all I was quite satisfied with my stay. That said, there were a few small issues which detracted somewhat from the hotel experience. I was unable to open the in-room safe on arrival, and in spite of two separate requests for it to be repaired, no one ever came to fix it, and I was unable to use the safe during my stay. I believe that was an issue with the repair person rather than with the front desk staff. Also, a power outage just as I was preparing to check out made it impossible for me to pay with a credit card, since the hotel had no back-up power system and their credit card machine and internet service were off-line. At some point during my last day at the hotel the air conditioning stopped working, and I was reluctant to ask the desk to service it, given my experience with the in-room safe. Fortunately the weather outside was cool, and I opened the balcony door to cool off the room. I would certainly stay here again, especially in consideration of the limited range of options in downtown Dakar.

I stayed at the Hotel Fleur de Lys for four nights in April 2021. The hotel was generally quite good and offered the full range of services I would expect from a business hotel: a very full breakfast buffet, in-room safe and refrigerator, money exchange, assistance with arranging transport to and from the airport, and excellent wifi. The front office staff were responsive and professional. All-in-all I was quite satisfied with my stay. That said, there were a few small issues which detracted somewhat from the hotel experience. I was unable to open the in-room safe on arrival, and in spite of two separate requests for it to be repaired, no one ever came to fix it, and I was unable to use the safe during my stay. I believe that was an issue with the repair person rather than with the front desk staff. Also, a power outage just as I was preparing to check out made it impossible for me to pay with a credit card, since the hotel had no back-up power system and their credit card machine and internet service were off-line. At some point during my last day at the hotel the air conditioning stopped working, and I was reluctant to ask the desk to service it, given my experience with the in-room safe. Fortunately the weather outside was cool, and I opened the balcony door to cool off the room. I would certainly stay here again, especially in consideration of the limited range of options in downtown Dakar.

Love stay here, very friendly staff