looked like someone forgot to clean the bathroom..bedsheets had holes in them

looked like someone forgot to clean the bathroom..bedsheets had holes in them

Do not stay at this place. They have bed bugs. Roaches on the walls. Ripped and torn bedding. Smoking in every room. No towels. No trash cans. Absolutely filthy and it should be condemned. Worst place I have ever stayed in in my entire life.

Do not stay at this place. They have bed bugs. Roaches on the walls. Ripped and torn bedding. Smoking in every room. No towels. No trash cans. Absolutely filthy and it should be condemned. Worst place I have ever stayed in in my entire life.

When I first got there the receptionist couldn't even find my reservation. Was rude and unhelpful. Once the representive from the Hotels.com app resent the confirmation, the woman finally started to give me the motel key. When she told me that my room wasn't on the bottom floor after I had requested an accessible room, she told me that it was the only room left. After I told her that I had trouble with going up stairs since they didn't have an elevator, she then said there was a room on the bottom floor. When I got in the room it smelled horrible, there was hair all over the beds, the sheets were yellow like from urine and the last straw was the coakroaches. I simply left, had my son turn the key back in while the woman was telling him that she would put us in another room. I had enough lies and had seen enough. We left and found another motel with better conditions and helpful people. I was to upset to even think about taking pictures, wish that I had. First ever bad motel that I have gotten through this app, all the others that I have stayed in have been good.

When I first got there the receptionist couldn't even find my reservation. Was rude and unhelpful. Once the representive from the Hotels.com app resent the confirmation, the woman finally started to give me the motel key. When she told me that my room wasn't on the bottom floor after I had requested an accessible room, she told me that it was the only room left. After I told her that I had trouble with going up stairs since they didn't have an elevator, she then said there was a room on the bottom floor. When I got in the room it smelled horrible, there was hair all over the beds, the sheets were yellow like from urine and the last straw was the coakroaches. I simply left, had my son turn the key back in while the woman was telling him that she would put us in another room. I had enough lies and had seen enough. We left and found another motel with better conditions and helpful people. I was to upset to even think about taking pictures, wish that I had. First ever bad motel that I have gotten through this app, all the others that I have stayed in have been good.

Stains on bedding. Bug's in bathroom. Peeling paint. Room not clean from prior occupant

Stains on bedding. Bug's in bathroom. Peeling paint. Room not clean from prior occupant

Poor service and the condition of the room was pathetic

Poor service and the condition of the room was pathetic

I could not stay in the room that was provided. There were people hanging around the parking lot and breezeways as we were about to carry the bags inside. The floor in The room was ceramic tile and I spotted live bugs in the tub. The guy at the front desk was very short with me when we arrived to check out the room and didn't ask any questions when I informed him couldn't stay in that room.

I could not stay in the room that was provided. There were people hanging around the parking lot and breezeways as we were about to carry the bags inside. The floor in The room was ceramic tile and I spotted live bugs in the tub. The guy at the front desk was very short with me when we arrived to check out the room and didn't ask any questions when I informed him couldn't stay in that room.

They had roaches in the room and gave us no towels or toliet paper

They had roaches in the room and gave us no towels or toliet paper

Room was not cleaned well. Water leaking from tub faucet. Unable to get any pressure from showerhead. Comforter was falling apart. Was first given a room that was already occupied, then switched to room with all the problems. If it had been refundable we would have left.

Room was not cleaned well. Water leaking from tub faucet. Unable to get any pressure from showerhead. Comforter was falling apart. Was first given a room that was already occupied, then switched to room with all the problems. If it had been refundable we would have left.

Even though we had prepaid, we left and stayed elsewhere.

Even though we had prepaid, we left and stayed elsewhere.

Adequate for $45 clean everything worked comfortable bed and The sex was great and that makes up for anything negative

Adequate for $45 clean everything worked comfortable bed and The sex was great and that makes up for anything negative

They stole my money. I DIDN'T mean to book a room there. I was looking for hotel closer to where I was gonna be for the weekend. Website booked a reservation without me having to confirm my card. When I rode there to see how about getting my money back I was told that there was a non refundable policy. I called hotel.com and I was told that if I got someones name and job title I would be able to get a refund through them, the lady at the desk WOULD NOT give me her name!!!! So I had to call my bank and do a fraud claim against them and the transaction. I asked the lady there would she stay there and she didn't have an answer for me SMH. Hotels.com NEEDS TO TAKE THEM OFF their platform!!!! That place is DISGUSTING!!!!

They stole my money. I DIDN'T mean to book a room there. I was looking for hotel closer to where I was gonna be for the weekend. Website booked a reservation without me having to confirm my card. When I rode there to see how about getting my money back I was told that there was a non refundable policy. I called hotel.com and I was told that if I got someones name and job title I would be able to get a refund through them, the lady at the desk WOULD NOT give me her name!!!! So I had to call my bank and do a fraud claim against them and the transaction. I asked the lady there would she stay there and she didn't have an answer for me SMH. Hotels.com NEEDS TO TAKE THEM OFF their platform!!!! That place is DISGUSTING!!!!

better than sleeping in the car, a little

better than sleeping in the car, a little

This was so bad we didn’t stay after walking in looked like the kids in parking lot blasting music not a safe place to be so we left

This was so bad we didn’t stay after walking in looked like the kids in parking lot blasting music not a safe place to be so we left

I asked for a wake up call. There was not a phone in the room, there were no garbage cans in either room (we rented 2) and there were 3 dead roaches on the floor and one giant one twitching on its back. We left and found a different place to stay. You could tell they are trying to clean the place up by replacing all the flooring with nice tile BUT there are just some things you can not over look.

I asked for a wake up call. There was not a phone in the room, there were no garbage cans in either room (we rented 2) and there were 3 dead roaches on the floor and one giant one twitching on its back. We left and found a different place to stay. You could tell they are trying to clean the place up by replacing all the flooring with nice tile BUT there are just some things you can not over look.

I actually canceled my stay as the hotel rooms were not clean even after changing room I found the bed sheets stained. Plus the room they gave me the second time. Apparently the light has to be connected to the wall to get it working so in the dark you have to find the connections not only that but stained bedsheets there as well could not take a picture as ofcourse the lights were t switching on. Only good thing was the lady at the front desk she was trying to be accommodating and nice but I just couldn't sleep in their rooms after I saw the beds felt as if the bed might have bugs there were black small stuff on the bed and so on. Also out side was very dirty pictures shows the mess. Oh the cherry on top stained pillow. I am still feeling sick from the visit

I actually canceled my stay as the hotel rooms were not clean even after changing room I found the bed sheets stained. Plus the room they gave me the second time. Apparently the light has to be connected to the wall to get it working so in the dark you have to find the connections not only that but stained bedsheets there as well could not take a picture as ofcourse the lights were t switching on. Only good thing was the lady at the front desk she was trying to be accommodating and nice but I just couldn't sleep in their rooms after I saw the beds felt as if the bed might have bugs there were black small stuff on the bed and so on. Also out side was very dirty pictures shows the mess. Oh the cherry on top stained pillow. I am still feeling sick from the visit

only good thing is the proximity to airport

1. Shower head broken; 2. Cockroaches everywhere; 3. Magnetic card for the door nor working; 4. Limited hand towels, some very filthy, some made with part shower towel.