Very modern and convenient location right next to the train station. Clean and modern with all the amenities. Rooms were very comfortable except that the pullout couch for our daughter had a bar in the middle horizontal that made it uncomfortable sleeping normally (she had to sleep sideways).

Very modern and convenient location right next to the train station. Clean and modern with all the amenities. Rooms were very comfortable except that the pullout couch for our daughter had a bar in the middle horizontal that made it uncomfortable sleeping normally (she had to sleep sideways).

Perfect location close to the train station!

Perfect location close to the train station!

Our A/C did not work. We paid for an extra large suite to accommodate our family of four. The hotel made us pay for two standard rooms in order to address the A/C issue. We were happy the hotel found us rooms with working A/C, but this should have been free of charge. The rooms were not clean - showers needed a scrub, stains on bed linen.

Our A/C did not work. We paid for an extra large suite to accommodate our family of four. The hotel made us pay for two standard rooms in order to address the A/C issue. We were happy the hotel found us rooms with working A/C, but this should have been free of charge. The rooms were not clean - showers needed a scrub, stains on bed linen.

Pleasant hotel in good location. However it was unacceptable to have no working fridge in the room. There was a fridge but hotel policy dictated that it was not to be cold. Never encountered that before. It is like having a shower that has no water ! Also no green tea available.

Pleasant hotel in good location. However it was unacceptable to have no working fridge in the room. There was a fridge but hotel policy dictated that it was not to be cold. Never encountered that before. It is like having a shower that has no water ! Also no green tea available.

The bathroom did not have a proper shower

The bathroom did not have a proper shower

Nice hotel. Friendly staff.

Nice hotel. Friendly staff.

I reserved a room for 2 adults and 2 kids, I receive the smaller room probably in the hotel, and the sofa cama don’t have sheets and a blanket.

I reserved a room for 2 adults and 2 kids, I receive the smaller room probably in the hotel, and the sofa cama don’t have sheets and a blanket.

Overall a quiet mixed feeling about this hotel ; when i check in was charged with two night of parking and i was staying one; the breakfast is not that great , but overall nice location close to the railway station , and in the center of the city.

Overall a quiet mixed feeling about this hotel ; when i check in was charged with two night of parking and i was staying one; the breakfast is not that great , but overall nice location close to the railway station , and in the center of the city.

Nice hotel but small room Horrible way to enter into the parking lot.

Nice hotel but small room Horrible way to enter into the parking lot.

Very nice hotel Brilliant if using the trams or trains

Very nice hotel Brilliant if using the trams or trains

Reception staff were extremely helpful and kind. Beds were really comfortable.

Reception staff were extremely helpful and kind. Beds were really comfortable.

6 nights, an upgrade, great staff, 24 hr Taxi out the front door, what is not to like.

6 nights, an upgrade, great staff, 24 hr Taxi out the front door, what is not to like.

Wonderful, large rooms with elegant bathrooms.

Wonderful, large rooms with elegant bathrooms.

I arrived around 11pm and waited for a long time till some showed up to open the door and do the check in. Also, I wasn’t offered any upgrade as a platinum member guest :/ The room was very clean, good choice of pillows. However, altogether it was a good value for money.

I arrived around 11pm and waited for a long time till some showed up to open the door and do the check in. Also, I wasn’t offered any upgrade as a platinum member guest :/ The room was very clean, good choice of pillows. However, altogether it was a good value for money.

On all ways excellent

On all ways excellent

Decent hotel, inconsistent quality of staff. Mostly not happy to help or even greet you. Instant coffee only in the rooms and they don’t replenish. I goofed on my check in date which I made at 8pm the night before arriving. Ended up arriving a day late. Asked for a credit and they refused stating their policy. I was still staying an additional 3 night also! After asking for the manager I received a voucher for 2 drinks. I’m already a Gold and would expect that anyway. On a positive note, the hotel is literally across the street from the SNCF station. Very convenient and a 5 minute walk to Comedie Square and even closer to the tram. The are is ok but probably not good to walk late at night.

Decent hotel, inconsistent quality of staff. Mostly not happy to help or even greet you. Instant coffee only in the rooms and they don’t replenish. I goofed on my check in date which I made at 8pm the night before arriving. Ended up arriving a day late. Asked for a credit and they refused stating their policy. I was still staying an additional 3 night also! After asking for the manager I received a voucher for 2 drinks. I’m already a Gold and would expect that anyway. On a positive note, the hotel is literally across the street from the SNCF station. Very convenient and a 5 minute walk to Comedie Square and even closer to the tram. The are is ok but probably not good to walk late at night.