A new hotel with good reception staff , friendly and welcoming. The rooms have good sound proofing to the outside although internally less so. The furniture like the chairs are very heavy so if someone moves it in another room you can hear it. Equally if a door slams close in a nearby room the walls vibrate, a curse of modern architecture & design. Housekeeping were also noisy is it professional to be talking with each other so loudly. The room design is pleasant, really good air conditioning with good black out curtains and comfy beds & pillows. Great to have a fridge but a kettle would have been a great addition. The TV didn’t seem to work , switches and plugs at the bed were somewhat hidden as positioned on the side of the bed & black like the surrounding finish. Location just adjacent to the slightly shabby railway station but convenient for public transport. Overall depending on price this is an acceptable place to stay with more positives than negatives.

Lovely hotel, great rooms, brilliant staff, comfy bed, very clean, good location, only downside was the air con wasn’t working and made it uncomfortable

Lovely hotel, great rooms, brilliant staff, comfy bed, very clean, good location, only downside was the air con wasn’t working and made it uncomfortable

Wonderful new hotel right outside the station. Convenient to go into the old town with public transport. Hotel is clean and modern. Nice rooms, but AC did not seem to work. Definitely good value for money.

Wonderful new hotel right outside the station. Convenient to go into the old town with public transport. Hotel is clean and modern. Nice rooms, but AC did not seem to work. Definitely good value for money.

Everything was really great when we arrived, clean, comfortable, air-conditioning was working great and the room was cool. However, during the night the room got hot and stuffy, and uncomfortable. We bring our own fan, and turned it on in the morning, which helped. I don’t know why the AC gave out and we couldn’t figure out how the AC controls worked.

Everything was really great when we arrived, clean, comfortable, air-conditioning was working great and the room was cool. However, during the night the room got hot and stuffy, and uncomfortable. We bring our own fan, and turned it on in the morning, which helped. I don’t know why the AC gave out and we couldn’t figure out how the AC controls worked.

Next to the station! Great location

Next to the station! Great location

I had to plan a last minute trip to Heidelberg and found the Intercity hotel directly at the train station. Brand new, incredible bed, super-clean and with a friendly and approachable staff! Convenient whether you are on holiday and plan visiting the tourist areas, or if you have to do something else.

I had to plan a last minute trip to Heidelberg and found the Intercity hotel directly at the train station. Brand new, incredible bed, super-clean and with a friendly and approachable staff! Convenient whether you are on holiday and plan visiting the tourist areas, or if you have to do something else.

Three night stay in a modern and very clean hotel. Staff were very polite, courteous and professional. Fridge in room and a safe that is always appreciated. Breakfast options were great, varied selection that would cater to most breakfast needs. Shower was powerful and toiletries provided. Downside, it was 27C and the air conditioning was very weak, although it worked poorly, it was adequate to cool the room. I only discovered how weak it was when I stayed in Intercity hotel in Wiesbaden. The AC in my room there was top notch and much more powerful. It was room 238 so maybe have a check on the AC unit in that room. I also asked for a clothes iron (bugeleisen) and after waiting for over 60 minutes it still did not arrive and I had to leave for a meeting. Again in the same hotel chain in Wiesbaden, I asked for a clothes iron at 615am and was told it was already out. So maybe get more irons as 1 for a 200 rooms is simply not enough. The hotel is right next to main train station. The rooms are sound proofed and not one train was heard throughout my stay. The WiFi was good and stayed connected throughout the hotel. It was in an excellent location only a few tram stops or bus stops into the old town. Public transport is less than 100m from the hotel. Overall, a very good stay, relaxing and comfortable enough, just get the AC working better and more clothes iron. I would definitely recommend this hotel and look forward to staying there again.

Three night stay in a modern and very clean hotel. Staff were very polite, courteous and professional. Fridge in room and a safe that is always appreciated. Breakfast options were great, varied selection that would cater to most breakfast needs. Shower was powerful and toiletries provided. Downside, it was 27C and the air conditioning was very weak, although it worked poorly, it was adequate to cool the room. I only discovered how weak it was when I stayed in Intercity hotel in Wiesbaden. The AC in my room there was top notch and much more powerful. It was room 238 so maybe have a check on the AC unit in that room. I also asked for a clothes iron (bugeleisen) and after waiting for over 60 minutes it still did not arrive and I had to leave for a meeting. Again in the same hotel chain in Wiesbaden, I asked for a clothes iron at 615am and was told it was already out. So maybe get more irons as 1 for a 200 rooms is simply not enough. The hotel is right next to main train station. The rooms are sound proofed and not one train was heard throughout my stay. The WiFi was good and stayed connected throughout the hotel. It was in an excellent location only a few tram stops or bus stops into the old town. Public transport is less than 100m from the hotel. Overall, a very good stay, relaxing and comfortable enough, just get the AC working better and more clothes iron. I would definitely recommend this hotel and look forward to staying there again.

Great comfort and cleanliness. However room only made up for 1 person as only had 1 pillow in bed and 1 set of towels in bathroom. Very convenient for station. Not sure if aircon worked as wanted room cooler .

Great comfort and cleanliness. However room only made up for 1 person as only had 1 pillow in bed and 1 set of towels in bathroom. Very convenient for station. Not sure if aircon worked as wanted room cooler .

Apart from the A/C not working in Room 418, everything else was exceptionally good

Apart from the A/C not working in Room 418, everything else was exceptionally good

Very close to the main train station and transit hub.

Very close to the main train station and transit hub.

Very close to the main train station. Felt very empty. The bed sheets were not soft. Everything was clean.

Very close to the main train station. Felt very empty. The bed sheets were not soft. Everything was clean.

Very nice, clean and well located. We had to pay for parking,that was not clear at booking. Service and quality was great though and were very welcoming.

Very nice, clean and well located. We had to pay for parking,that was not clear at booking. Service and quality was great though and were very welcoming.

Brand new hotel, still needs to work out some issues. The AC in our room didn’t work and it took the staff awhile to very kindly find us a room that did have working AC. Rooms were exceptionally clean, pillows were great. However the mattress was a bit noisy when ever one of us moved or adjusted sleeping position. No memory foam topper in the mattress to prevent disruption in partner’s sleep. Fragrance/air freshener used in lobby and elevator was strong and overwhelming, although fortunately not an awful smelling fragrance. Hotel and rooms have nice decor. Rooms were quiet. Google and Apple Maps had difficulty pinpointing the location, took us awhile to find even though we were in the vicinity.

Brand new hotel, still needs to work out some issues. The AC in our room didn’t work and it took the staff awhile to very kindly find us a room that did have working AC. Rooms were exceptionally clean, pillows were great. However the mattress was a bit noisy when ever one of us moved or adjusted sleeping position. No memory foam topper in the mattress to prevent disruption in partner’s sleep. Fragrance/air freshener used in lobby and elevator was strong and overwhelming, although fortunately not an awful smelling fragrance. Hotel and rooms have nice decor. Rooms were quiet. Google and Apple Maps had difficulty pinpointing the location, took us awhile to find even though we were in the vicinity.