Far from everything ,very expensive dining.

Nice peaceful location, great service, spacious rooms. They offer a shuttle bus to and from Odawara station which was convenient.

Nice peaceful location, great service, spacious rooms. They offer a shuttle bus to and from Odawara station which was convenient.

Onsen does not allow tattoos. It would have been helpful to know this in advance. Older hotel with very expensive dining in comparison to everywhere else we stayed while in Japan. Not many amenities for the cost and still a significant distance to Fuji.

Onsen does not allow tattoos. It would have been helpful to know this in advance. Older hotel with very expensive dining in comparison to everywhere else we stayed while in Japan. Not many amenities for the cost and still a significant distance to Fuji.

Looks good

Looks good

We had an excellent relaxing visit in Hakone at the Prince Hotel. The Japanese bath is exceptionally beautiful, has an outdoor tub from which the sunrise over the mountains can be seen. We enjoyed the extensive breakfasts- don't pass them up. We don't golf or play tennis, but used this resort setting as a base for sightseeing and hiking the region's mountain trails.

We had an excellent relaxing visit in Hakone at the Prince Hotel. The Japanese bath is exceptionally beautiful, has an outdoor tub from which the sunrise over the mountains can be seen. We enjoyed the extensive breakfasts- don't pass them up. We don't golf or play tennis, but used this resort setting as a base for sightseeing and hiking the region's mountain trails.

The hotel itself was very isolated so unless you have a car, it’s not convenient for you to venture out to anywhere. It’s a 40-50min drive to downtown hakone where all the shops & restaurants are so you’ll have to rely on public transportation and call the hotel to pick you up at bus stop when you get to near hotel. They only have one option for dinner which is approximately 6500yen per person with only 4 entree options and if you want beef, it’s additional. It includes buffet (not really big, 3 sushi options, small salad bar, small desserts & bread bar & coffee & tea. The food was ok & not worth the price. If food was better, you can justify this. We decided second night that we would pick up something at Lawson (bus stop drop off) to pick up some dinner to heat up at hotel & we brought it to them to ask where we could heat up the food & they said that it was not possible which sort of puts a bitter taste in your mouth as the cost of the hotel was quite expensive and you would think that customers would have access to using a microwave. They had coffee in the room so second morning, I asked for coffee refill and they directed me to vending machine which again put a bitter taste to our stay. Breakfast buffet was good, not great but we opted for breakfast included room rate. The views were great from the dining room & our room faced the golf course which was nice. We would surely come back to stay in hakone but would chose a different hotel.

The hotel itself was very isolated so unless you have a car, it’s not convenient for you to venture out to anywhere. It’s a 40-50min drive to downtown hakone where all the shops & restaurants are so you’ll have to rely on public transportation and call the hotel to pick you up at bus stop when you get to near hotel. They only have one option for dinner which is approximately 6500yen per person with only 4 entree options and if you want beef, it’s additional. It includes buffet (not really big, 3 sushi options, small salad bar, small desserts & bread bar & coffee & tea. The food was ok & not worth the price. If food was better, you can justify this. We decided second night that we would pick up something at Lawson (bus stop drop off) to pick up some dinner to heat up at hotel & we brought it to them to ask where we could heat up the food & they said that it was not possible which sort of puts a bitter taste in your mouth as the cost of the hotel was quite expensive and you would think that customers would have access to using a microwave. They had coffee in the room so second morning, I asked for coffee refill and they directed me to vending machine which again put a bitter taste to our stay. Breakfast buffet was good, not great but we opted for breakfast included room rate. The views were great from the dining room & our room faced the golf course which was nice. We would surely come back to stay in hakone but would chose a different hotel.

Excellent breakfast, dinner expensive for what it is Very nice onsen

Excellent breakfast, dinner expensive for what it is Very nice onsen

Great, and staff were amazing. Food was also fantastic.

Great, and staff were amazing. Food was also fantastic.

Hotel is decent, nearby Susuki grasslands are a sight to behold but no coin laundry/ microwave/ vegetarian food options may make it difficult for some families. Onsen is decent, tennis courts/golf facilities are good too. Although overall staff behavior was kind and polite but front desk’s plain refusal when asked for a water bottle at the time of checkout definitely didn’t leave a good mark.

Hotel is decent, nearby Susuki grasslands are a sight to behold but no coin laundry/ microwave/ vegetarian food options may make it difficult for some families. Onsen is decent, tennis courts/golf facilities are good too. Although overall staff behavior was kind and polite but front desk’s plain refusal when asked for a water bottle at the time of checkout definitely didn’t leave a good mark.

It’s a big, old world hotel. We probably booked the cheapest of the rooms, which was still very expensive for what it was: a bit stuffy, old 2 twin beds room, no television, tiny old bathroom. I guess the high price was because of the holiday weekend. The view was very nice though (on the golf practice and mountains), and the Onsen was very pleasant. The staff was friendly and helpful, but communication was complicated as no one really spoke English.

It’s a big, old world hotel. We probably booked the cheapest of the rooms, which was still very expensive for what it was: a bit stuffy, old 2 twin beds room, no television, tiny old bathroom. I guess the high price was because of the holiday weekend. The view was very nice though (on the golf practice and mountains), and the Onsen was very pleasant. The staff was friendly and helpful, but communication was complicated as no one really spoke English.

Fantastic! Beautiful Location, nice onsen, good room size with beautiful view, Only downside is that the golf grounds are not accessible to hotel guests not playing golf, and the shuttle is only once per day.

Fantastic! Beautiful Location, nice onsen, good room size with beautiful view, Only downside is that the golf grounds are not accessible to hotel guests not playing golf, and the shuttle is only once per day.

I stayed here for one night, and we were delighted. Our room faced out to the golf course, simply beautiful scene right in front of our room. The hotel is classy and filled with country vibe. It is very close to the Segokuhara pampas grass field, a good hiking place. Overall, highly recommended.

I stayed here for one night, and we were delighted. Our room faced out to the golf course, simply beautiful scene right in front of our room. The hotel is classy and filled with country vibe. It is very close to the Segokuhara pampas grass field, a good hiking place. Overall, highly recommended.

Excellent place! We really enjoyed our stay. Hot spring out side has beautiful views!

Excellent place! We really enjoyed our stay. Hot spring out side has beautiful views!

This is a great hotel to visit for Hakone and it's onsens/ hot springs. I highly recommend staying with this hotel. Staff is beyond kind and accommodating. There is a French restaurant with a once in a lifetime view and food courses that I would recommend splurging on. Great stay.

This is a great hotel to visit for Hakone and it's onsens/ hot springs. I highly recommend staying with this hotel. Staff is beyond kind and accommodating. There is a French restaurant with a once in a lifetime view and food courses that I would recommend splurging on. Great stay.

The hot springs and the room was very satisfactory.

Good ubication. Not flexibility for solcing problem st room

The rooms were large closet size, the hotel was extremely outdated and there was no transportation to the lake. There might have been some practice golf at a driving range but no golfing. The hot springs were down due to the typhoon. Basically there was nothing to do and we were stuck...Staff spoke LIMITED English and there was one dining room for bus crowds and a few Japanese groups. The view of the mountains was fantastic...

The hotel is located 800 meter from nearest bus station, not a big deal but if you have to push 3 trollies up hill it doesn't make a great holiday start. The buffet is very expensive so make sure it is included in reservation because there is not much around apart from a 7 eleven so you end up paying 70USD per person for a standard dinner buffet.

Beautiful grounds. Room comfortable. Transportation excellent. It’s great that they offer the pick up and drop of service to All good.