Excelent service, beautiful grounds, very clean

Excelent service, beautiful grounds, very clean

Excellent service, peaceful, beautiful nature

Excellent service, peaceful, beautiful nature

This lodge and spa is located in a valley between two mountain ranges at about 5000 feet (compared to Monte Verde 4300 feet) and is considered to be within the range of cloud forest. When we arrived, we were checked in and the host was very nice but failed to give us clear information of how to navigate the privately owned cloud forest with very hilly resort location and four water falls all within the property. Even though we mentioned that my wife is just recovering from knee surgery he completely ignored the fact. It was very cloudy and misty, and we wanted to finish the waterfall trail that evening. There are no clearly marked trail makers, nor the maps given were accurate. Maps were schematic and could not be relied upon for trekking. When my wife and I followed the trail, we reached a fork and had to decide to take either the mystery trail or melody trail. The map or the board showed no information on the level of difficulty. Our check in host just mentioned that they were both in a loop. We took the melody trail which turned out to be a big mistake and we struggled a lot in the hiking. This could have been easily avoided by any indication of difficulty levels by the guide, signboard, or the map. In any case, we made it. The waterfall was just OK, luckily while returning we took the mystery trail which was much easier and well paved though at some forks there were no sign. I do wish the property will improve so the visit will be much better for others in future.

This lodge and spa is located in a valley between two mountain ranges at about 5000 feet (compared to Monte Verde 4300 feet) and is considered to be within the range of cloud forest. When we arrived, we were checked in and the host was very nice but failed to give us clear information of how to navigate the privately owned cloud forest with very hilly resort location and four water falls all within the property. Even though we mentioned that my wife is just recovering from knee surgery he completely ignored the fact. It was very cloudy and misty, and we wanted to finish the waterfall trail that evening. There are no clearly marked trail makers, nor the maps given were accurate. Maps were schematic and could not be relied upon for trekking. When my wife and I followed the trail, we reached a fork and had to decide to take either the mystery trail or melody trail. The map or the board showed no information on the level of difficulty. Our check in host just mentioned that they were both in a loop. We took the melody trail which turned out to be a big mistake and we struggled a lot in the hiking. This could have been easily avoided by any indication of difficulty levels by the guide, signboard, or the map. In any case, we made it. The waterfall was just OK, luckily while returning we took the mystery trail which was much easier and well paved though at some forks there were no sign. I do wish the property will improve so the visit will be much better for others in future.

Loved it.

Loved it.

El Silencio was a magical place, and the perfect retreat for a few days of rest and relaxation in nature.

El Silencio was a magical place, and the perfect retreat for a few days of rest and relaxation in nature.

Amazing experience at El Silencio. Staff are very welcoming. I especially enjoyed the bird walk with Jose. Very passionate about the tour. The restaurant was delicious and everything was fresh and prepared perfectly.

Amazing experience at El Silencio. Staff are very welcoming. I especially enjoyed the bird walk with Jose. Very passionate about the tour. The restaurant was delicious and everything was fresh and prepared perfectly.

Amazing stay! The location is beautiful and so peaceful. The waterfalls are in walking distance and only accessible to hotel guests which made it feel like we had the entire area to ourselves. Everyone was friendly and accommodating to us. They even let my husband request a special meal for his birthday. We will be back.

Amazing stay! The location is beautiful and so peaceful. The waterfalls are in walking distance and only accessible to hotel guests which made it feel like we had the entire area to ourselves. Everyone was friendly and accommodating to us. They even let my husband request a special meal for his birthday. We will be back.

Everything was great. Hikes were spectacular.

Everything was great. Hikes were spectacular.

Beautiful property! Excellent staff as well. Beware of the VERY steep mountain drive in…not for the faint of heart. But once you get here, the peace immediately takes over!

Beautiful property! Excellent staff as well. Beware of the VERY steep mountain drive in…not for the faint of heart. But once you get here, the peace immediately takes over!

The property is expertly maintained. The amenities were good. They are currently under construction, adding a new gym and yoga platform. The restaurant had amazing food with excellent service. The spa was very relaxing.

The property is expertly maintained. The amenities were good. They are currently under construction, adding a new gym and yoga platform. The restaurant had amazing food with excellent service. The spa was very relaxing.

Property is huge and has direct access to 3 waterfalls and you can even swim in one of these. There is just one restaurant but the food is superb! Fireplace in the lobby and in some of the suites is a cherry on top. Because it's so isolated the only sounds you here on your deck are birds and river rushing below. Hot tub on the deck is also great - it's your own, so there are no chemicals added

Staying at the hotel was amazing we enjoyed our time very much. Room was big and comfy with great maintenance from cleaning staff and an overall amazing experience of service from all of the hotel staff. Unfortunately some of the hotel was under construction and our room was close enough to hear some of the construction during the day, although sound insulation in the room was great.

Staying at the hotel was amazing we enjoyed our time very much. Room was big and comfy with great maintenance from cleaning staff and an overall amazing experience of service from all of the hotel staff. Unfortunately some of the hotel was under construction and our room was close enough to hear some of the construction during the day, although sound insulation in the room was great.

We loved our stay here. The property is set in beautiful landscape. The staff was very attentive and the food was amazing. We enjoyed a complimentary yoga class as well as a guided tour to the waterfalls.

Beautiful, peaceful, quiet and perfect all around

Top notch facility, services, activities, staff, cleanliness, professionalism - all around high quality. Beautiful property that celebrates nature. A perfect retreat from a busy world.

Top notch facility, services, activities, staff, cleanliness, professionalism - all around high quality. Beautiful property that celebrates nature. A perfect retreat from a busy world.

Great place

The resort is beautiful. The spa offers excellent treatments. The yoga classes adjusted for the level and experience of the participants. The restaurant provided very healthy local dishes and the activities around the resort were great. The staff was always welcoming, helpful, and truly went above and beyond to make our stay memorable. Highly recommend.

Great! Kind personnel, nice place, excellent activities.

Great! Kind personnel, nice place, excellent activities.

A perfect stay at our favorite hotel in the world! Thank you for the special things you did to help us celebrate our anniversary.