Great customer service.

This hotel isn't the Hilton by any means but if you are looking for a safe, clean budget hotel this would be it. Didn't see any bugs (we've had issues in other tropical hotels) and the room was very clean!

This hotel isn't the Hilton by any means but if you are looking for a safe, clean budget hotel this would be it. Didn't see any bugs (we've had issues in other tropical hotels) and the room was very clean!

Bad wifi. Unsafe area for families. Smelly bathroom. Ok but not value for money. Should be cheaper

Bad wifi. Unsafe area for families. Smelly bathroom. Ok but not value for money. Should be cheaper

We had a terrible experience at this hotel. We were first checked into a room that hadn't been cleaned and were then moved to the adjacent room which happened to be right next to the elevator. The walls are thin and we could hear everything from the next room. The front desk agents who checked us in were less than courteous and had attitudes when we brought forth the deficincies. The laundry misplaced one of the four items we sent for washing and had an attitude when we asked them about the missing item. The bellwoman, doorwoman, housekeeing and lunchroom staff were courteous however we wouldn't recommend this hotel for future stays.

We had a terrible experience at this hotel. We were first checked into a room that hadn't been cleaned and were then moved to the adjacent room which happened to be right next to the elevator. The walls are thin and we could hear everything from the next room. The front desk agents who checked us in were less than courteous and had attitudes when we brought forth the deficincies. The laundry misplaced one of the four items we sent for washing and had an attitude when we asked them about the missing item. The bellwoman, doorwoman, housekeeing and lunchroom staff were courteous however we wouldn't recommend this hotel for future stays.

Nice place, nice staff but the area around the hotel does not look too good. There are markets, low class restaurants and shops around the corner.

Nice place, nice staff but the area around the hotel does not look too good. There are markets, low class restaurants and shops around the corner.

Close to several points of interest

Close to several points of interest

Unprofessional management!

Unprofessional management!

Staff was friendly and helpful, food and location was good. Clean rooms

Staff was friendly and helpful, food and location was good. Clean rooms

I really liked my stay at Chelsea hotel. I chose it because it is close to the vibrant Kariakoo market area (the biggest market in all of Tanzania), but I ended up also liking it for other reasons. The staff were accommodating and helpful, and what I noticed was also that there seemed to be a good mood between the staff; it felt like they were a family who also Enjoyed working together. For me as a customer, that is a very good sign. To be honest, the one flaw for me was their breakfast, which was not really that interesting for me. It was not Bad, and I think they did their best, but the Flavours of the breakfast food there was not to my taste. But I could get to the Al Ayman restaurant nearby in just a few minutes for chai with milk and breakfast that fitted my taste more, so this was not a big issue for me. Overall, I was super pleased with this hotel, and I can recommend this 3-star hotel to anyone who wants to experience the Kariakoo area, and also wish to have a good experience at the hotel itself. A shout-out to the roof terrace as well, which was Very nice (see picture).

I really liked my stay at Chelsea hotel. I chose it because it is close to the vibrant Kariakoo market area (the biggest market in all of Tanzania), but I ended up also liking it for other reasons. The staff were accommodating and helpful, and what I noticed was also that there seemed to be a good mood between the staff; it felt like they were a family who also Enjoyed working together. For me as a customer, that is a very good sign. To be honest, the one flaw for me was their breakfast, which was not really that interesting for me. It was not Bad, and I think they did their best, but the Flavours of the breakfast food there was not to my taste. But I could get to the Al Ayman restaurant nearby in just a few minutes for chai with milk and breakfast that fitted my taste more, so this was not a big issue for me. Overall, I was super pleased with this hotel, and I can recommend this 3-star hotel to anyone who wants to experience the Kariakoo area, and also wish to have a good experience at the hotel itself. A shout-out to the roof terrace as well, which was Very nice (see picture).

Good location. Friendly staff. Fast WiFi.

Good location. Friendly staff. Fast WiFi.

Ok

Ok

Service and facilities not worth the money paid , breakfast horrible , staff not professional , have to be careful while paying your bills , need to check and total or else u can be paying more , if you trust , wifi limited , overall not satisfactory

Service and facilities not worth the money paid , breakfast horrible , staff not professional , have to be careful while paying your bills , need to check and total or else u can be paying more , if you trust , wifi limited , overall not satisfactory

Was just fine for a night stay until catching the ferry to Zanzibar next day. Room was clean and comfortable enough. Nothing fancy but nothing to complain about, got a good night sleep which was all that was needed.

The room was kept clean. The internet through wifi was not stable. You can go to the entrance to get the new wifi passcoad if the internet connection is unstable. The rooftop view was very nice.

The room was kept clean. The internet through wifi was not stable. You can go to the entrance to get the new wifi passcoad if the internet connection is unstable. The rooftop view was very nice.

Hotel is just ok staff is not really friendly. Although I prepaid everything but while checkout i got a surprise that i have to pay additional 40,630 Tanzania Shillings because their system is showing that and they don’t have any explanation to that additional amount and they keep calling it human error in the system which doesn’t make sense. I will probably won’t book this hotel again. If someone stay please don’t pay in advance

Hotel is just ok staff is not really friendly. Although I prepaid everything but while checkout i got a surprise that i have to pay additional 40,630 Tanzania Shillings because their system is showing that and they don’t have any explanation to that additional amount and they keep calling it human error in the system which doesn’t make sense. I will probably won’t book this hotel again. If someone stay please don’t pay in advance

Very rude staff. Not even hello. The breakfast was leftovers from days ago and so little options. The room wa clean and wifi good

Very rude staff. Not even hello. The breakfast was leftovers from days ago and so little options. The room wa clean and wifi good

The service was great but the breakfast options are limited

The service was great but the breakfast options are limited