The hotel is very close to the main street which are full of restaurants and shops so very convenient. Staffs are very kind and friendly. I enjoyed staying there.

Quiet place in a small alleyway. Good location in town. Can walk to everything

Quiet place in a small alleyway. Good location in town. Can walk to everything

Lisa was an excellent host and did everything she could to make my stay at Thatsaphone wonderful. My ratings would have been 5s instead of 4s if the bathroom was better suited during showers and if I could have opened the one window (I was told to keep it closed and locked for security) during my stay. Otherwise, particularly for the price Westerners are used to, Thatsaphone is a bargain even with the noted issues that were fully manageable. I would not hesitate to stay at this property located right in the middle of Luang Prabang's Historic District. Thank you, Lisa, for and excellent, safe, welcoming place to stay!

Lisa was an excellent host and did everything she could to make my stay at Thatsaphone wonderful. My ratings would have been 5s instead of 4s if the bathroom was better suited during showers and if I could have opened the one window (I was told to keep it closed and locked for security) during my stay. Otherwise, particularly for the price Westerners are used to, Thatsaphone is a bargain even with the noted issues that were fully manageable. I would not hesitate to stay at this property located right in the middle of Luang Prabang's Historic District. Thank you, Lisa, for and excellent, safe, welcoming place to stay!

The room was a little old, the window opens to a wall, there were a couple webs around the ceiling, but overall was not bad. The staff were friendy helping with my laundry and arranging a drive to the train station. The only real complaint was that i had a room on the ground level and next to possibly their service room. My first night there, i was woken up by what sounded like a person smashing a steel pipe on the concrete floor at 5:40 in the morning. Believe me it was loud. That is not acceptable in my opnion. But besides this, i would recommend staying at this hotel. The staff were nice.

The room was a little old, the window opens to a wall, there were a couple webs around the ceiling, but overall was not bad. The staff were friendy helping with my laundry and arranging a drive to the train station. The only real complaint was that i had a room on the ground level and next to possibly their service room. My first night there, i was woken up by what sounded like a person smashing a steel pipe on the concrete floor at 5:40 in the morning. Believe me it was loud. That is not acceptable in my opnion. But besides this, i would recommend staying at this hotel. The staff were nice.

Friendly staff, good location to the markets

Friendly staff, good location to the markets

Great location and very accessible. Ms. Lisa (property manager) is very kind and responsive. She goes out of her way to make sure you are comfortable. There are many restaurants within a short walking distance for a range of budgets. The room is spacious with A/C, hot water and a safe.

Great location and very accessible. Ms. Lisa (property manager) is very kind and responsive. She goes out of her way to make sure you are comfortable. There are many restaurants within a short walking distance for a range of budgets. The room is spacious with A/C, hot water and a safe.

The shower in our assigned room flooded the entire bathroom when used. I had a WhatsApp discussion with Mr. Bill (owner or manager). He was quite willing to be apologetic but no more than words. I'm quite unhappy since he assigned us to a room that he knew had problems and then after delays assigned us to what is probably the worst room in the guest house. The specific timeline: Day 1 - the shower is covering the entire bathroom floor with water when used. I message him and eventually get a response that he can't do anything because he is out to dinner. Maybe we should have moved out at this point, but I wanted to give him a chance. Day 2 - the next morning he says that he knows about the problem but can't fix it and no alternate room is available until the following day. Day 3 - we are moved into the room next to the breakfast area where we get to hear cooking and conversation starting early in the morning. The shower in this room only gets half the floor wet if we lay down some towels. Day 4 - seems to late to go to another place. The only saving grace for this place was breakfast which was nicely prepared and pleasantly served.

The shower in our assigned room flooded the entire bathroom when used. I had a WhatsApp discussion with Mr. Bill (owner or manager). He was quite willing to be apologetic but no more than words. I'm quite unhappy since he assigned us to a room that he knew had problems and then after delays assigned us to what is probably the worst room in the guest house. The specific timeline: Day 1 - the shower is covering the entire bathroom floor with water when used. I message him and eventually get a response that he can't do anything because he is out to dinner. Maybe we should have moved out at this point, but I wanted to give him a chance. Day 2 - the next morning he says that he knows about the problem but can't fix it and no alternate room is available until the following day. Day 3 - we are moved into the room next to the breakfast area where we get to hear cooking and conversation starting early in the morning. The shower in this room only gets half the floor wet if we lay down some towels. Day 4 - seems to late to go to another place. The only saving grace for this place was breakfast which was nicely prepared and pleasantly served.

Great location on a quiet side street off the main road. The host Ms. Lisa was so helpful and friendly. It was a lovely place to stay for a bargain price. This isn’t a high end hotel but is perfectly comfortable for a few days.

Great location on a quiet side street off the main road. The host Ms. Lisa was so helpful and friendly. It was a lovely place to stay for a bargain price. This isn’t a high end hotel but is perfectly comfortable for a few days.

Very clean rooms, very accommodating staff. the locaion is excellent

Very clean rooms, very accommodating staff. the locaion is excellent

We were well looked after, lovely cold drinks or fresh fruit complimentary each day. Is very clean, and central to main street.

We were well looked after, lovely cold drinks or fresh fruit complimentary each day. Is very clean, and central to main street.

Wonderful place to stay. Warm and welcoming staff. Really clean. Loved the afternoon treat of fresh limeade or fruit ! Extended our stay as we loved it so much !

I have stayed at this facility twice in the past. The following is what I felt at that time. Satisfied: ・ The room was very clean ・ Water server is fully equipped ・ The reception was kind 　 Example: Tour taxi reservation, pick-up taxi arrangement Dissatisfied: ・ It was not a bathroom but a showerroom ・ Narrow washbasin ・ There is almost no way to call reception desks such as desk bells In my opinion, if the name of the building is changed from “Guest House” to “Hotel,” I think it need to provide even better services and facilities. In the hope of improving in the future, the overall rating was set to 3.

I have stayed at this facility twice in the past. The following is what I felt at that time. Satisfied: ・ The room was very clean ・ Water server is fully equipped ・ The reception was kind 　 Example: Tour taxi reservation, pick-up taxi arrangement Dissatisfied: ・ It was not a bathroom but a showerroom ・ Narrow washbasin ・ There is almost no way to call reception desks such as desk bells In my opinion, if the name of the building is changed from “Guest House” to “Hotel,” I think it need to provide even better services and facilities. In the hope of improving in the future, the overall rating was set to 3.