Great value! The facility is excellent, and the service great. Good breakfast included. Will definately stay again!!

Great value! The facility is excellent, and the service great. Good breakfast included. Will definately stay again!!

Our stay was great. We had a lovely room but it was on the 5th floor. As we were travelling with a dog, it would have been a little easier to be on a floor closer to the door. Everything in the hotel was spotless clean and well maintained.

Our stay was great. We had a lovely room but it was on the 5th floor. As we were travelling with a dog, it would have been a little easier to be on a floor closer to the door. Everything in the hotel was spotless clean and well maintained.

Everything was good and everyone was nice

Everything was good and everyone was nice

Very helpful desk staff, wonderful breakfast

We checked in online early in the day and responded on the online form that we expected to arrive at 11:30 pm. Arriving at 11:40 pm we were told that two rooms had suffered water damage and couldn't be used, that a manager--who was no longer there--had called me and left a voice message that our booking was canceled. There had been no such call. When I showed my phone records to the person at the desk he acknowledged that clearly there had been no call. He was discomforted by this but didn't appear surprised. All he could offer, he said, was a list of nearby hotels. I said I expected him to call and find us a room, as he knew the area and what the hotels were like and I did not. At this, he said there was a room where the ceiling had been repaired but the repair was not quite dry, and he could give us that. In the room there was no discernible not-yet-dried repair--if in fact it had been repaired then the repair had occurred long before I had checked in online. It was the room closest to the front desk, an undesirable location where one might expect a room put aside for emergencies. So I can't really know what happened but I suspect they overbooked, hoping there would be sufficient no shows, but had a room or two put aside for arrivals late in the day who couldn't be urged to go elsewhere. Once in the hotel, the service, breakfast, and stay were fine. Staff were helpful and friendly. I'd have given them five stars. But beware: when you arrive there may be no room for you.

Very helpful desk staff, wonderful breakfast

We checked in online early in the day and responded on the online form that we expected to arrive at 11:30 pm. Arriving at 11:40 pm we were told that two rooms had suffered water damage and couldn't be used, that a manager--who was no longer there--had called me and left a voice message that our booking was canceled. There had been no such call. When I showed my phone records to the person at the desk he acknowledged that clearly there had been no call. He was discomforted by this but didn't appear surprised. All he could offer, he said, was a list of nearby hotels. I said I expected him to call and find us a room, as he knew the area and what the hotels were like and I did not. At this, he said there was a room where the ceiling had been repaired but the repair was not quite dry, and he could give us that. In the room there was no discernible not-yet-dried repair--if in fact it had been repaired then the repair had occurred long before I had checked in online. It was the room closest to the front desk, an undesirable location where one might expect a room put aside for emergencies. So I can't really know what happened but I suspect they overbooked, hoping there would be sufficient no shows, but had a room or two put aside for arrivals late in the day who couldn't be urged to go elsewhere. Once in the hotel, the service, breakfast, and stay were fine. Staff were helpful and friendly. I'd have given them five stars. But beware: when you arrive there may be no room for you.

Very comfortable and clean bed. Slept like a baby. Carpet needed vacuuming. Front deak staff was excellent. Little extra attention to cleaning detail snd would tive it 5 out of 5.

Very comfortable and clean bed. Slept like a baby. Carpet needed vacuuming. Front deak staff was excellent. Little extra attention to cleaning detail snd would tive it 5 out of 5.

There was mold in the shower.

There was mold in the shower.

Always a great stay

Always a great stay

Very friendly & helpful front desk staff!!! Nice selection of breakfast food that tasted good!!!

Very friendly & helpful front desk staff!!! Nice selection of breakfast food that tasted good!!!

Check-in person very helpful and efficient!

I think this is a great facility with clean rooms, attentive staff and very good breakffast! Unfortunately I left my new phone charger in my room and am now in the process of hopefully retrieving it.

Very good

Clean, quiet, and updated hotel. Fitness center was nice, beds were comfortable.

Great mattress, very clean. Close to football stadium.

Nice and cozy

Nice and cozy

Wonderful experience and great staff

Wonderful experience and great staff

Close to HCA where my granddaughter was in Labor. Close to restaurants and shopping

Close to HCA where my granddaughter was in Labor. Close to restaurants and shopping

The place was full of insects. The insects were walking around the room like pets.

The place was full of insects. The insects were walking around the room like pets.

Friendly staff, clean property