The third floor of the hotel smelled like sewer gas and mildew. Mostly sewer gas. And, this was not a light smell it was extremely heavy. A person staying in 2 rooms over mentioned it to me the following morning. He and I were both complaining of headaches on the elevator which struck up the conversation. The smell was not so bad the following night ... I did mention it to the front desk and they said that they were aware of the problem and have had out plumbers, general contractors, etc. to look at the problem. They said it comes and goes. Had I not been exhausted from my day when I checked in I probably would have gone to another hotel. Very nice front desk people but you guys really should not put guest on the floors with issues when you are aware of it (as noted by the front desk_).

The third floor of the hotel smelled like sewer gas and mildew. Mostly sewer gas. And, this was not a light smell it was extremely heavy. A person staying in 2 rooms over mentioned it to me the following morning. He and I were both complaining of headaches on the elevator which struck up the conversation. The smell was not so bad the following night ... I did mention it to the front desk and they said that they were aware of the problem and have had out plumbers, general contractors, etc. to look at the problem. They said it comes and goes. Had I not been exhausted from my day when I checked in I probably would have gone to another hotel. Very nice front desk people but you guys really should not put guest on the floors with issues when you are aware of it (as noted by the front desk_).

Anything we were concerned about is the slippery tile and shower floors. We had to put towels in the shower so we wouldn’t fall. I’d get this looked at and soon before someone falls.

Anything we were concerned about is the slippery tile and shower floors. We had to put towels in the shower so we wouldn’t fall. I’d get this looked at and soon before someone falls.

We stayed after the hurricane knocked our electricity out when my husband was getting worried about my post-hurricane sanity (or lack thereof). The hotel was a godsend. It was clean, cool, it had electricity, and the indoor pool was wonderful. Best if all, the staff were wonderful: patient, kind, helpful, and did a fantastic job under incredibly trying circumstances. I highly recommend it.

Excellent place

Excellent place

Great place to stay the night before our cruise. Staff was very friendly!