This was a stop off on the way back from Manila to watch the Grand Prix and get some sun. The hotel was amazing, lots of restaurants, excellent gym, huge pool with very comfy loungers. Staff were so nice and helpful. Good breakfast. As in most of the UAE drinks were expensive but that is the price of excellent service and weather. Would recommend this hotel for discerning couples.

Did not have the room I booked and requested several times before arriving despite confirmation several times. Hotel checkin staff were useless and nothing could be done until I lost my temper and then an appropriate room suddenly could be found. The rooms were poorly designed and the bathroom constantly had the smell of sewage. When moving furniture around there was a mountain of dust behind them. Breakfast services was slow 20 mins every morning to get a coffee and similar if you wanted eggs. The poor service was complemented by fake hospitality, broken promises of making things better and good old fashioned lies from all including the managers.

Did not have the room I booked and requested several times before arriving despite confirmation several times. Hotel checkin staff were useless and nothing could be done until I lost my temper and then an appropriate room suddenly could be found. The rooms were poorly designed and the bathroom constantly had the smell of sewage. When moving furniture around there was a mountain of dust behind them. Breakfast services was slow 20 mins every morning to get a coffee and similar if you wanted eggs. The poor service was complemented by fake hospitality, broken promises of making things better and good old fashioned lies from all including the managers.

Excellent

Excellent

Dated interior and furniture

Dated interior and furniture

During our recent stay at the Conrad Abu Dhabi, we were truly impressed by the unwavering professionalism and warmth of the staff, making it a standout experience. From the moment we arrived, the team of welcome staff greeted us with genuine smiles, setting the tone for our entire stay. It’s clear that even on difficult days, they maintain a level of friendliness and professionalism that goes above and beyond. The valet service was equally impressive, managing a seamless experience even during busy times. Every interaction was marked by courteousness, efficiency, and attention to detail, showing that the staff at Conrad Abu Dhabi is committed to creating a positive guest experience. The management team’s presence was felt throughout our stay, ensuring everything ran smoothly and that we were always well taken care of. Their commitment to hospitality was evident in every corner of the hotel. Dining at the hotel’s restaurant was another highlight. The restaurant staff was attentive, knowledgeable, and always willing to accommodate any requests, adding to the overall sense of luxury and care. Whether it was breakfast or a late-night dinner, the service remained impeccable, and the food was superb. What truly made this stay memorable was how each member of the team—whether at the front desk, in the restaurant, or as part of the valet—always offered a smile and maintained a friendly demeanor, even when faced wi