Good facilities, BUT averge service. No gym, long check in period, no Netflix possibilities in the room, and many German speaking channels and two english news. Last - they didny have hot water in the last day and couldnt inform when they will.

Luxury hotel in the heart of Salzburg. Close walking distance to old town and Mirabell Palace, the Salzach River and bridges. Great place to stay. Excellent breakfast buffet and also executive lounge with food and drinks included.

Luxury hotel in the heart of Salzburg. Close walking distance to old town and Mirabell Palace, the Salzach River and bridges. Great place to stay. Excellent breakfast buffet and also executive lounge with food and drinks included.

Excellent location, superior staff, unbelievable breakfast

The hotel, room, location and staff were great! Unfortunately, the thermostat in the room didn’t seem to work properly or be controlled differently. It showed the desired temp setting but the room never felt comfortable.

It's a beautiful building and well updated few steps away from Mirabell Gardens. Room (suite) we booked was not the one we've got. Though nice it has a jacuzzi next to.the bed more sppropiate for a couple of lovers than 2 sisters in their Sixties. Nothing to do with the pictures. Replenish of the minibar (free) was imposible to achieve during our 3 nights, not the first night chocolate or even body lotion or a shower cup. No matter how many times we call front desk, spoke to house keeping and went down to beg for a shower cup at the front desk. Breakast is just average, limited options. The Brazilian waitress was quite nice but the little man in charge was so rude it's hard to find some one like him at a 4 stars hotel. May be he is the son of the owner? My only explanation: during the weekend they serve breakast till 11 AM. We sat at 9.05 close to a window where other guest were sitting and the expelled my sister to a table overlooking the car parking ",because he was getting ready for lunch time"! Certainly we remained at our chosen table, but was very unpleasent. The lounge área is a nice surprise and we could had some nice lattes and watch the Mirabell Palace. Would not come back, there are better options

Fabulous! Beautiful hotel, lovely staff, lovely rooms and very quiet which was so nice. Restaurant serves delicious food too. Can’t fault a single thing and I’d go back in a heartbeat. Wish I could’ve stayed longer!

It's a beautiful building and well updated few steps away from Mirabell Gardens. Room (suite) we booked was not the one we've got. Though nice it has a jacuzzi next to.the bed more sppropiate for a couple of lovers than 2 sisters in their Sixties. Nothing to do with the pictures. Replenish of the minibar (free) was imposible to achieve during our 3 nights, not the first night chocolate or even body lotion or a shower cup. No matter how many times we call front desk, spoke to house keeping and went down to beg for a shower cup at the front desk. Breakast is just average, limited options. The Brazilian waitress was quite nice but the little man in charge was so rude it's hard to find some one like him at a 4 stars hotel. May be he is the son of the owner? My only explanation: during the weekend they serve breakast till 11 AM. We sat at 9.05 close to a window where other guest were sitting and the expelled my sister to a table overlooking the car parking ",because he was getting ready for lunch time"! Certainly we remained at our chosen table, but was very unpleasent. The lounge área is a nice surprise and we could had some nice lattes and watch the Mirabell Palace. Would not come back, there are better options

The staff were polite and professional at every turn. Our needs were anticipated and met without a second thought. They were so active in keeping their guests pleased that they actually comped me for a days parking (30 euros) because they found out that I got a parking earlier in the day which was totally my own fault. The rooms were absolutely spotless from top to bottom. The rooms were cleaned every morning and complementary turned down service was provided every night with chocolates on your pillows. The mini bar was fully stocked with 2 beers, 2 waters, orange juice, and apple juice. It was all complementary and refilled every day. Its location is absolutely amazing and the old city is within a short walk. This is probably the only hotel I will ever stay at in Salzburg.

The hotel room was spacious and gorgeous. The washroom offered ample space. Outside streets were not loud at night. The lobby was also spacious and inviting. The staff were all beyond helpful. One of the best hotel experiences ever! Highly recommend to anyone and everyone.

The hotel room was spacious and gorgeous. The washroom offered ample space. Outside streets were not loud at night. The lobby was also spacious and inviting. The staff were all beyond helpful. One of the best hotel experiences ever! Highly recommend to anyone and everyone.

Hotel exceeded my expectations.

Fine hotel, room and staff.

We thank all the employees for their kindness and services

We thank all the employees for their kindness and services

Only problem not enough parking and we had to go to the other hotel parking

Excellent staff who were very helpful and kind. Terrific buffet breakfast with a large variety of foods. Free daily minibar was a nice touch. Located close to the old town and very walkable to all main sights. Hotel highly recommended.

Walkable from train station and to old town. Staff was very friendly and helpful

The hotel is new and beautiful in a nice area across the street from Mirabell Gardens and Palace. The staff is friendly but not always knowledgeable and the rooms are lacking drawers and other places to put things away. They should have a concierge to do certain things for their guests. However, we enjoyed our stay and breakfast at the hotel was delicious.

Great experience all around. Super-smooth check in with Hamit and the staff at reception, convenient location between the Old Town and Salzburg HBF, really thoughtfully-designed rooms that are modern yet comfortable and large by European standards…I would definitely stay here again.

The hotel is new and beautiful in a nice area across the street from Mirabell Gardens and Palace. The staff is friendly but not always knowledgeable and the rooms are lacking drawers and other places to put things away. They should have a concierge to do certain things for their guests. However, we enjoyed our stay and breakfast at the hotel was delicious.

Very nice location and staff

Very nice location and staff

Nice Hotel in Salzburg good location everything is near

Very nice room. Clean and wonderfully quiet. Staff were excellent.

Nice Hotel in Salzburg good location everything is near

Very nice room. Clean and wonderfully quiet. Staff were excellent.

Courteous staff and excellent facilities

Very good value

Excellent

Very good value

Excellent