My room was at the end of the corridor facing a wall (and not with the better poolside view) and was next to their rubbish dumping area. The room size was good as was the bathroom and shower. However, on the day of my departure, my shower drain was completely blocked and the water overflowed all over the bathroom floor and part of the bedroom. I asked Reception for another room to shower in as I was in a rush to catch my flight and they promised to do so but after 10 mins they sent a handyman to unblock the drain instead of allocating me another room as promised by Reception. As unblocking the drain and cleaning the mess would have taken too long, I insisted on being given another room but this was not made available to me. As I was short of time, I had no choice but to use the bathroom of the room opposite my room (where the bathroom had just been cleaned BUT the room was dirty & unmade as the occupants had checked out earlier. This was not a pleasant experience at all getting ready in an unmade room. Reception should have been honest with me if they did not have other rooms instead of promising me one. This episode left a bad impression.

My room was at the end of the corridor facing a wall (and not with the better poolside view) and was next to their rubbish dumping area. The room size was good as was the bathroom and shower. However, on the day of my departure, my shower drain was completely blocked and the water overflowed all over the bathroom floor and part of the bedroom. I asked Reception for another room to shower in as I was in a rush to catch my flight and they promised to do so but after 10 mins they sent a handyman to unblock the drain instead of allocating me another room as promised by Reception. As unblocking the drain and cleaning the mess would have taken too long, I insisted on being given another room but this was not made available to me. As I was short of time, I had no choice but to use the bathroom of the room opposite my room (where the bathroom had just been cleaned BUT the room was dirty & unmade as the occupants had checked out earlier. This was not a pleasant experience at all getting ready in an unmade room. Reception should have been honest with me if they did not have other rooms instead of promising me one. This episode left a bad impression.

Amazing location.pool are was awesome. staff very friendly and service Amazing. Been all around the world,this hotel is in top five. breakfast every day alot of choices.

Amazing location.pool are was awesome. staff very friendly and service Amazing. Been all around the world,this hotel is in top five. breakfast every day alot of choices.

Fantastic hotel Great Staff facilities and location

Fantastic hotel Great Staff facilities and location

Enjoyed our stay at the Hard Rock Goa.

Enjoyed our stay at the Hard Rock Goa.

Staff and management was great and helpful

Staff and management was great and helpful

room service was poor. the bedsheet was torn the blanket was torn as they were used several times. Pool side chaires had dirty mattresses. the mattresses had stains. Wasn’t a good experience

room service was poor. the bedsheet was torn the blanket was torn as they were used several times. Pool side chaires had dirty mattresses. the mattresses had stains. Wasn’t a good experience

Excellent experience

Excellent experience

Vibe is good. Rooms are comfortable but little closed type, no view for me. Rock Music with the bar and pool is great. Enjoyed.

Vibe is good. Rooms are comfortable but little closed type, no view for me. Rock Music with the bar and pool is great. Enjoyed.

Hotel is beautiful and very clean. The spa was fantastic. Sonya was exceptional and professional. The highlight of the property is the pool bar Tonic. The service and food are fantastic. Elvira and the bar team provided first rate service from drinks, food and recommendations around Goa. Make sure to enjoy the Saturday hi top Brunch. lots of fun and a great deal.

Hotel is beautiful and very clean. The spa was fantastic. Sonya was exceptional and professional. The highlight of the property is the pool bar Tonic. The service and food are fantastic. Elvira and the bar team provided first rate service from drinks, food and recommendations around Goa. Make sure to enjoy the Saturday hi top Brunch. lots of fun and a great deal.

Exceptional service from the hotel staff, particularly Mr. Daya, ensuring a wonderful weekend stay. The spa services added to the experience, enhancing relaxation and overall satisfaction. Highly recommend this hotel for attentive service and a rejuvenating atmosphere.

Exceptional service from the hotel staff, particularly Mr. Daya, ensuring a wonderful weekend stay. The spa services added to the experience, enhancing relaxation and overall satisfaction. Highly recommend this hotel for attentive service and a rejuvenating atmosphere.

Worst service at the restaurant for lunch, our room was dark and humid. We didn’t appreciate the stay we switched for another hotel. The positive point is the hotel is directly downtown, near everything and frontdesk service really good. I would not give more than 4 stars

Worst service at the restaurant for lunch, our room was dark and humid. We didn’t appreciate the stay we switched for another hotel. The positive point is the hotel is directly downtown, near everything and frontdesk service really good. I would not give more than 4 stars

The rooms were damp, the service was late, multiple issues with room services.

The rooms were damp, the service was late, multiple issues with room services.

I was told check in at 3pm, when on Expedia letter it mentioned 2pm, I had long wait before room was provided. Its not a 5 star hotel - maybe 2.5 star- room given to me was dated, damp, flaking on wall paint with damp--work carried out after 12am -above my room- these went on all night with banging noise even after I rang receptionist. Breakfast is good- there was no welcome drink-just water was provided after I asked for it. I was ill next day and could not go for breakfast so I asked my wife to get me some fruit, toast and tea which the canteen staff refused to take -even though we had paid for breakfast- there are lot better hotels in the vicinity for premier price I paid.

I was told check in at 3pm, when on Expedia letter it mentioned 2pm, I had long wait before room was provided. Its not a 5 star hotel - maybe 2.5 star- room given to me was dated, damp, flaking on wall paint with damp--work carried out after 12am -above my room- these went on all night with banging noise even after I rang receptionist. Breakfast is good- there was no welcome drink-just water was provided after I asked for it. I was ill next day and could not go for breakfast so I asked my wife to get me some fruit, toast and tea which the canteen staff refused to take -even though we had paid for breakfast- there are lot better hotels in the vicinity for premier price I paid.

Hotel in bad condition

Hotel in bad condition

The bar staff were really attentive and extremely helpful. The cleaning staff did an amazing job and they would clean your room twice a day. It’s a lovely pool and we didn’t have any issues getting sun loungers. The only issue was that the sun loungers didn’t have any padding and were quite uncomfortable after a while. Had an issue at check out as we were advised at check in and when booking the hotel online that we had 15% off food & beverages. When it came to check out, we were advised that it only included soft drinks. We challenged the fact it doesn’t state that on the website or in T&C’s and they did end up honouring 15% off alcoholic beverages too but we are certain that many people will have been ripped off by this in the past! Overall, the hotel was good. The rooms were very spacious and the bed was comfortable! I’d highly recommend the pizza’s that you can order from the bar staff.

The bar staff were really attentive and extremely helpful. The cleaning staff did an amazing job and they would clean your room twice a day. It’s a lovely pool and we didn’t have any issues getting sun loungers. The only issue was that the sun loungers didn’t have any padding and were quite uncomfortable after a while. Had an issue at check out as we were advised at check in and when booking the hotel online that we had 15% off food & beverages. When it came to check out, we were advised that it only included soft drinks. We challenged the fact it doesn’t state that on the website or in T&C’s and they did end up honouring 15% off alcoholic beverages too but we are certain that many people will have been ripped off by this in the past! Overall, the hotel was good. The rooms were very spacious and the bed was comfortable! I’d highly recommend the pizza’s that you can order from the bar staff.

Recommend the stay

Recommend the stay