Over priced. Wall paper peeling off. Shower plumbing need fixing. Condition of room need fixing.

Over priced. Wall paper peeling off. Shower plumbing need fixing. Condition of room need fixing.

Friendly, but needs to be more clean. It was small but the phito made it look larger than what it was.

Friendly, but needs to be more clean. It was small but the phito made it look larger than what it was.

The place is ok, but needs a face lift. Staff very polite and friendly. Management needs to pay better attention to detail.

The place is ok, but needs a face lift. Staff very polite and friendly. Management needs to pay better attention to detail.

The toilet is terribly small and was difficult to move around. The window is blocked by the air-conditioner compressor.The room main door can't close properly. Had to bang hard to close it.

The toilet is terribly small and was difficult to move around. The window is blocked by the air-conditioner compressor.The room main door can't close properly. Had to bang hard to close it.

First I'll come back as I LOVE underground safe parking, dark out room curtains, and nice comfy King size bed!! HUGE plus. Check in and room service were GREAT, as was bathroom amenities, plus coffee in the room. MANY GOOD THINGS. But we travelers need to stay honest so my negatives were three; 1) Closet safe's STILL do not function (I've 8 visits) 2) AVOID the 8th floor as 9th floor is the 9 pm cover band (& its louder that bedroom TV! ). 3) The breakfast buffet while ABOVE average CAN have some bad days like today's breakfast meat was hot dog slices. Seriously people? 4) Bar makes ridiculously weak drinks, served in nice whisky tumblers FULL of ice, my 2 night cap White Russians didn't make me sleepy-only disappointed. 5. Cable; 18 channels, huh? .............yet, Yet, YET I'll come back to rest here again as those items I told you I liked here far outweigh the negatives.

First I'll come back as I LOVE underground safe parking, dark out room curtains, and nice comfy King size bed!! HUGE plus. Check in and room service were GREAT, as was bathroom amenities, plus coffee in the room. MANY GOOD THINGS. But we travelers need to stay honest so my negatives were three; 1) Closet safe's STILL do not function (I've 8 visits) 2) AVOID the 8th floor as 9th floor is the 9 pm cover band (& its louder that bedroom TV! ). 3) The breakfast buffet while ABOVE average CAN have some bad days like today's breakfast meat was hot dog slices. Seriously people? 4) Bar makes ridiculously weak drinks, served in nice whisky tumblers FULL of ice, my 2 night cap White Russians didn't make me sleepy-only disappointed. 5. Cable; 18 channels, huh? .............yet, Yet, YET I'll come back to rest here again as those items I told you I liked here far outweigh the negatives.

As noted by others here, the rooms do not match the pictures. The Jr. Suite has different furniture and, unless viewing a row of 20 air conditioners is considered a “City View”, I certainly could not see any city (or anything else for that matter). When I complained about the view (and furniture) I was told every Jr. Suite was this way. And sorry, I was not looking at the wrong picture as was suggested. This is a clear misrepresentation and the hotel should either a.) be ashamed for continuing this charade b.) be admonished for lack of quality control in terms of how they advertise.

As noted by others here, the rooms do not match the pictures. The Jr. Suite has different furniture and, unless viewing a row of 20 air conditioners is considered a “City View”, I certainly could not see any city (or anything else for that matter). When I complained about the view (and furniture) I was told every Jr. Suite was this way. And sorry, I was not looking at the wrong picture as was suggested. This is a clear misrepresentation and the hotel should either a.) be ashamed for continuing this charade b.) be admonished for lack of quality control in terms of how they advertise.

The pressure of shower is too low. The temperature of shower is not hot.

The pressure of shower is too low. The temperature of shower is not hot.

We had stayed more than 10 times in Azzurro...this time the room was little old but overall the stay was good, the meals were good and staff at reception nice and professional.

We had stayed more than 10 times in Azzurro...this time the room was little old but overall the stay was good, the meals were good and staff at reception nice and professional.

Staff were very nice, though the room was extremely dated, with a tub/shower combo that wouldnt drain. Noise from the street. Limited menu. Unless you can book here for a substantial discount, I'd recommend going elsewhere.

Staff were very nice, though the room was extremely dated, with a tub/shower combo that wouldnt drain. Noise from the street. Limited menu. Unless you can book here for a substantial discount, I'd recommend going elsewhere.

Overall it was ok but you could hear literally everything that was going on outside your room, not really soundproof at all.

Overall it was ok but you could hear literally everything that was going on outside your room, not really soundproof at all.

The staff was great, really played a big part in overlooking the other things.

The staff was great, really played a big part in overlooking the other things.

This is excellent hotel. Showing it's age a little, a bit of a today up in the rooms would be good. Staff very friendly and helpful, nothing was ever too much of a problem. Room service good was good, breakfast buffet good was average and sometimes cold. Overall I was very happy with my stay. I would definitely return here.

This is excellent hotel. Showing it's age a little, a bit of a today up in the rooms would be good. Staff very friendly and helpful, nothing was ever too much of a problem. Room service good was good, breakfast buffet good was average and sometimes cold. Overall I was very happy with my stay. I would definitely return here.

Water pressure is very low. Air ventilation is impossible because they block all windows.

Water pressure is very low. Air ventilation is impossible because they block all windows.

Electric turned off every time you left room. Could not keep anything cold in refrigerator.

Electric turned off every time you left room. Could not keep anything cold in refrigerator.

The hotel was next to an bank with a ATM. Restaurants were in the hotel and across the street. I like soft flat not to high.the pillow there were to high. The bathtub was an accident waiting to happen. You walked up 2 steps and had to step down into it without falling. Poor design if your older you don't need the hassle. The hotel had parking. Parking is hard to find. The room walls were to thin. I could hear how happy the people next door were everynight.

Staff as always are all friendly and accomodating however the room is not maintained (wallpapers are already peeling off and the toilet bowl is leaking on the floor) breakfast buffet would really need some improvement as it is always the same variety. Overall doesn’t commensurate your money’s worth :(

Staff as always are all friendly and accomodating however the room is not maintained (wallpapers are already peeling off and the toilet bowl is leaking on the floor) breakfast buffet would really need some improvement as it is always the same variety. Overall doesn’t commensurate your money’s worth :(

There was too much noise coming from a room 12 teenagers.. I had to intervene.. ... way too many lamps with burnt out bulbs...batteries to the safe were dead.. the breakfast buffet needs shaking up, always the same filippino foods..when I call to order food the staff do not understand English.. we never get the room that is advertised in the photo.. The roof top band is extremely too loud.. we can hear the music down on the 6th floor.. I know filippinos love LOUD music but what about the guests that need rest? Please bring down the loud roof top music. We also experienced missing money from my girl friend's purse we did report the issue but without cameras and a formal investigation the missing money is gone forever. We would have used the safe but the batteries to the safe were dead. I wish I could talk to the owner's directly and help them understand this hotel property is going in the wrong direction. Attention to details.. lots of wood trim is missing in the bathroom.. the shower fixtures are loose.and wobbly.. there is no security only house keeping.. the door man (person) is lazy trash laying out on the front.. they are not friendly.. there are many good staff, many do not have the full concept of customer service clearly in their mind.. Why does it take 10 rings to the front desk for them to pick up?