The place is centrally located and modern. The room is comfortable and they have a terrace for drinks, tapas and music. Will return if back to Santa Cruz de Tenerife.

Stayed only for one night on a Monday. We had a room on the inside of the building, it was very quiet and we had a good sleep. Breakfast is nothing special but all and all just fine! Location is great within close range to the bus terminal and the city centre, just how we liked it.

Stayed only for one night on a Monday. We had a room on the inside of the building, it was very quiet and we had a good sleep. Breakfast is nothing special but all and all just fine! Location is great within close range to the bus terminal and the city centre, just how we liked it.

Everything was okay first two night till I am meeting cockroaches in the roof top area and my room. Interesting think is they accepted my complain about cockroaches but didn't return my next two night which is I left the hotel for the disgusting view. I told them charged two night which is I stayed and return my next two one. But still I didn't get anything and they don't want to return.

Everything was okay first two night till I am meeting cockroaches in the roof top area and my room. Interesting think is they accepted my complain about cockroaches but didn't return my next two night which is I left the hotel for the disgusting view. I told them charged two night which is I stayed and return my next two one. But still I didn't get anything and they don't want to return.

Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.

Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.

A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.

A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.

Big room. Comfortable bed, but synthetic pillows. Great location. Some bar noise on Friday and Saturday night.

Big room. Comfortable bed, but synthetic pillows. Great location. Some bar noise on Friday and Saturday night.

It was a plesat stay

It was a plesat stay

It was a normal stay with no wow factor or impressive customer service skills from the staff. The room was clean, well organized and the hotel is well located.

It was a normal stay with no wow factor or impressive customer service skills from the staff. The room was clean, well organized and the hotel is well located.

Great super central location with tramstop just outside. Above average room size. Quite nice design although already a little tired. Super comfy bed. Staff were all super friendly espeacially @ reception. Good value for money hotel - I d gladly return or recommend it.

Great super central location with tramstop just outside. Above average room size. Quite nice design although already a little tired. Super comfy bed. Staff were all super friendly espeacially @ reception. Good value for money hotel - I d gladly return or recommend it.

Very well located, nice, comfortable and well decorated room. Perfect option for Madrid!

Very well located, nice, comfortable and well decorated room. Perfect option for Madrid!

Amazing staff, great size room, perfect location & beautiful rooftop terrace bar & resto! Love this hotel and perfect for long term stays! :)

Amazing staff, great size room, perfect location & beautiful rooftop terrace bar & resto! Love this hotel and perfect for long term stays! :)

It is well positioned for parking at Plaza Espana, right on the tramline, lots of local restaurants close by, supermarket close by, a short walk to many of the interesting buildings and other amenities. Easy to drive to the highways to other parts of the Island. If one was a dedicated hiker, close to the Anaga protected area. Unfortunately, because of the COV-19 the restaurant was not accessible.

It is well positioned for parking at Plaza Espana, right on the tramline, lots of local restaurants close by, supermarket close by, a short walk to many of the interesting buildings and other amenities. Easy to drive to the highways to other parts of the Island. If one was a dedicated hiker, close to the Anaga protected area. Unfortunately, because of the COV-19 the restaurant was not accessible.

Excellent location, close to most attractions, but the street noise resulting from the carnival disrupted our sleep at night. Staff mostly friendly and helpful. Excellent breakfast. Poor maintenance - we had to change room twice! And even th third room was not in perfect condition.

Excellent location, close to most attractions, but the street noise resulting from the carnival disrupted our sleep at night. Staff mostly friendly and helpful. Excellent breakfast. Poor maintenance - we had to change room twice! And even th third room was not in perfect condition.

It’s a decent property with potential, but certainly not luxury. Not quite there. It’s new, yet our pillows and foot rest were stained (not sure why they were allowed to be put in a room). We left for a large part of the day and came back to an untidied room; we hadn’t indicated to leave it be. Sent messages/questions prior to arrival that went unanswered even though it was indicated that they were read. The in room amenities (shampoo, etc) were tiny bottles. No conditioner, no lotion. There are also good points. Everyone we spoke with were friendly. The room was large (albeit it empty and unfurnished) and the bed was comfortable. We enjoyed the location and walked everywhere we wanted. Be mindful the rooftop is not always open. Beautiful lobby and downstairs bar.

It’s a decent property with potential, but certainly not luxury. Not quite there. It’s new, yet our pillows and foot rest were stained (not sure why they were allowed to be put in a room). We left for a large part of the day and came back to an untidied room; we hadn’t indicated to leave it be. Sent messages/questions prior to arrival that went unanswered even though it was indicated that they were read. The in room amenities (shampoo, etc) were tiny bottles. No conditioner, no lotion. There are also good points. Everyone we spoke with were friendly. The room was large (albeit it empty and unfurnished) and the bed was comfortable. We enjoyed the location and walked everywhere we wanted. Be mindful the rooftop is not always open. Beautiful lobby and downstairs bar.

I had a great personal experience at this hotel. Very friendly staff, very comfortable bed, fantastic location, and very good cleaning services. Would definitely stay at again!

I had a great personal experience at this hotel. Very friendly staff, very comfortable bed, fantastic location, and very good cleaning services. Would definitely stay at again!