I found the staff very helpful and very polite and friendly, especially the Manageress and staff front of house. I would also like to mention that Maria Alexandra was very kind and nothing was too much for her to do anything to make our stay comfortable. The choice of breakfast was amazing such a wide range of tastes for everyone.

I found the staff very helpful and very polite and friendly, especially the Manageress and staff front of house. I would also like to mention that Maria Alexandra was very kind and nothing was too much for her to do anything to make our stay comfortable. The choice of breakfast was amazing such a wide range of tastes for everyone.

Acceuil charmant

Acceuil charmant

Nice friendly hotel, near the main A10 motorway. Good parking and good inexpensive food. We will be back!

Nice friendly hotel, near the main A10 motorway. Good parking and good inexpensive food. We will be back!

Second stay here where the staff are very friendly and helpful, the breakfast (additional charge) is filling and one can get beer (limited choice). It's well placed and easy to find. We will be staying again.

Second stay here where the staff are very friendly and helpful, the breakfast (additional charge) is filling and one can get beer (limited choice). It's well placed and easy to find. We will be staying again.

Underbart

Underbart

Staff were very very friendly and accommodating

Staff were very very friendly and accommodating

Excellent staff food & accompdation. Limited dog walking

Excellent staff food & accompdation. Limited dog walking

The lady on reception is amazing

The lady on reception is amazing

We knew we would be arriving late so just wanted somewere reasonably priced, clean & to put our head down. Our room was on the 2nd floor and there was no lift (we had lots of luggage). Receptionist offered us a room on the ground floor which we accepted as was 9.30pm and we were both tired. Upon arrival to the room... it could only be described as Drab dark small and smelt off mould. Curtains not hung properly.The kettle was full of mount which stank. We asked for a different kettle in which the recptionist kindly got for us along with an extra pillow. We ended up sleeping with a sheet over us as the duvet was non existent. We both couldnt wait to leave the next morning. We ended up with bed bug bites. Poor drainage from shower. Our whole floor was soaking. It's a far cry from 3 stars. I'd say it's motel standard. At £60 it was over priced!!! Wont be back. Wouldnt recommend.

We knew we would be arriving late so just wanted somewere reasonably priced, clean & to put our head down. Our room was on the 2nd floor and there was no lift (we had lots of luggage). Receptionist offered us a room on the ground floor which we accepted as was 9.30pm and we were both tired. Upon arrival to the room... it could only be described as Drab dark small and smelt off mould. Curtains not hung properly.The kettle was full of mount which stank. We asked for a different kettle in which the recptionist kindly got for us along with an extra pillow. We ended up sleeping with a sheet over us as the duvet was non existent. We both couldnt wait to leave the next morning. We ended up with bed bug bites. Poor drainage from shower. Our whole floor was soaking. It's a far cry from 3 stars. I'd say it's motel standard. At £60 it was over priced!!! Wont be back. Wouldnt recommend.

Very clean and a good breakfast

Very clean and a good breakfast

Hotel was OK for a stop over. Our room was tired and not a lot of space to walk round bed. Shower was nice.

Hotel was OK for a stop over. Our room was tired and not a lot of space to walk round bed. Shower was nice.

Recptionist was really great helped me with a couple of things, went out of her way and spoke excellent English(which helped me!)

Noisy hotel due to being next to a noisy road. On hot day, it's a problem now it's either windows open and hear all the noise or have windows closed and be sweaty. Overall not recommended for hot days. Stay away in summer. Having said all this, the hotel staff is very friendly and helpful!

We arrived at the hotel only to find it was closed for the whole New Year weekend. Had to quickly find alternative accommodation with less than an hour before curfew kicked in, not happy at all.

We arrived at the hotel only to find it was closed for the whole New Year weekend. Had to quickly find alternative accommodation with less than an hour before curfew kicked in, not happy at all.

Stayed a night. Clean hotel with free parking. Friendly and very helpful staff. Highly recommended if you are looking for a hotel to stop over and rest in you long drive journey.

Stayed a night. Clean hotel with free parking. Friendly and very helpful staff. Highly recommended if you are looking for a hotel to stop over and rest in you long drive journey.

Firstly, the hotel is very hard to find with no lit up signage if you arrive at night time. Once we arrived, at 9:50pm we checked and went to our room. It stank of smoke. We went to ask to be moved but reception shut at 10pm and we were not given the out of hours number at check in. Surely they could give customers this on a piece of paper at Check-In? Hotels.com booking confirmation says check in until 10:30 so something has gone wrong here. Begrudgingly we stayed the night as it was late to move hotels and in the morning complained to reception. The young man on reception was very unhelpful and would not/couldn’t give the managers name. I then emailed the hotel manager twice to discuss before writing this review but have been totally ignored. This is a cheap hotel but not very cheerful. There are no phones in the rooms to even call the out of hours number so make sure you have your mobile and are happy to use it abroad! I would have preferred to resolve this direct with the hotel but have been left with no choice but to write a negative review having not heard from them or been contacted.

Very good location, clean, free packing, good breakfast

Very good location, clean, free packing, good breakfast

The food in the restaurant was terrible. Big disappointment .