It’s my first time staying at a Mandarin Oriental property, and it definitely live up to the 5 stars reputation. We got a deal to the club room and splurge on the upgrade. The clubroom included breakfast, after tea, happy hour with hors d’oeuvres, and two pieces of laundry daily. We took full advantage of the club lounge, and especially impressed with The personal services of the lounge staff. Stevie at the lounge was extremely attentive, even Remembering the drink of choice of one of our group member! The buffet breakfast at Zest is impressive, Full of both western and eastern options. The staff was diligent, making sure all dirty plates are cleared off the tabled And drinks refilled despite busy breakfast service. The room is immaculate, spacious, Modern, with beautiful Chinese accents. The Bell staff are helpful, thank you Allen for Helping with my heavy suitcases, and calling for an extra van to take us to the subway. Thank you to the concierge staff to make sure all the packages arrived safely and delivered to the room. The only downside is the Hotel it’s a little far from the nearby subway station(17 minutes walk), But there is a free hotel shuttle available on first serve basis that can take you within 2 km radius.

It’s my first time staying at a Mandarin Oriental property, and it definitely live up to the 5 stars reputation. We got a deal to the club room and splurge on the upgrade. The clubroom included breakfast, after tea, happy hour with hors d’oeuvres, and two pieces of laundry daily. We took full advantage of the club lounge, and especially impressed with The personal services of the lounge staff. Stevie at the lounge was extremely attentive, even Remembering the drink of choice of one of our group member! The buffet breakfast at Zest is impressive, Full of both western and eastern options. The staff was diligent, making sure all dirty plates are cleared off the tabled And drinks refilled despite busy breakfast service. The room is immaculate, spacious, Modern, with beautiful Chinese accents. The Bell staff are helpful, thank you Allen for Helping with my heavy suitcases, and calling for an extra van to take us to the subway. Thank you to the concierge staff to make sure all the packages arrived safely and delivered to the room. The only downside is the Hotel it’s a little far from the nearby subway station(17 minutes walk), But there is a free hotel shuttle available on first serve basis that can take you within 2 km radius.

This is a very beautiful hotel, close to everything. We had a river view room and that was spectacular. The room was large, very clean and well decorated. Definitely recommend this hotel

This is a very beautiful hotel, close to everything. We had a river view room and that was spectacular. The room was large, very clean and well decorated. Definitely recommend this hotel

We loved the hotel and will recommend it for anyone who wants to visit shanghai

We loved the hotel and will recommend it for anyone who wants to visit shanghai

Mandarin Oriental Pudong was probably one of the best hotels we have ever stayed in! The service was amazing and the room was stunning, especially the view! We loved and enjoyed every second. Thanks to the whole team of MO Pudong for making our stay in Shanghai so amazing :)

Outstanding experience and great value

Beautiful views, excellent service

Friendly Staff, Perfect rooms, Great Experience.

The building / room is as you would expect from a 5 star hotel. What really sets it apart is the incredible staff and remarkable breakfast. Worth every penny and the perfect place to stay if you would like to treat yourself in Shanghai.

The building / room is as you would expect from a 5 star hotel. What really sets it apart is the incredible staff and remarkable breakfast. Worth every penny and the perfect place to stay if you would like to treat yourself in Shanghai.

Free wifi does not work, need to pay for wifi for more than $8 per day

Free wifi does not work, need to pay for wifi for more than $8 per day

Looks old, Wi-Fi doesn't work, the area around not convenient

Looks old, Wi-Fi doesn't work, the area around not convenient

Besides the brushing under the rug for a guest smoking in the room with their door wide open to the hallway, it was alright.

Besides the brushing under the rug for a guest smoking in the room with their door wide open to the hallway, it was alright.

They don’t even mention the vip access before I brought that up. And no upgrade offered

They don’t even mention the vip access before I brought that up. And no upgrade offered

I recently had the pleasure of staying at the Shanghai Pudong Mandarin Oriental. The hotel is located by the Huang Pu River, next to the Shanghai financial district. My room has fantastic river view. Night walks along the river with city views are remarkable and unique experiences. The service at the Shanghai Pudong Mandarin Oriental was exceptional. Breakfast at Zest was truly outstanding. The restaurant manager, Alan's warm and welcoming demeanor added a personal touch to the dining experience. The combination of luxurious accommodations, impeccable service, and the culinary delights at Zest made it an unforgettable experience. Whether you're visiting Shanghai for business or leisure, I highly recommend the Shanghai Pudong Mandarin Oriental.

I recently had the pleasure of staying at the Shanghai Pudong Mandarin Oriental. The hotel is located by the Huang Pu River, next to the Shanghai financial district. My room has fantastic river view. Night walks along the river with city views are remarkable and unique experiences. The service at the Shanghai Pudong Mandarin Oriental was exceptional. Breakfast at Zest was truly outstanding. The restaurant manager, Alan's warm and welcoming demeanor added a personal touch to the dining experience. The combination of luxurious accommodations, impeccable service, and the culinary delights at Zest made it an unforgettable experience. Whether you're visiting Shanghai for business or leisure, I highly recommend the Shanghai Pudong Mandarin Oriental.

Great hotel! They go the extra mile, not stingy on extras. We where offered (a free) breakfast upon arrival and an early check-in. Very smooth on all areas. Large pool, good for kids. Perhaps not the best location, but it is so easy to get around that it does not really matter too much. Really no reason to leave the hotel at all...

Amazing place to stay

Amazing place to stay

Great hotel! They go the extra mile, not stingy on extras. We where offered (a free) breakfast upon arrival and an early check-in. Very smooth on all areas. Large pool, good for kids. Perhaps not the best location, but it is so easy to get around that it does not really matter too much. Really no reason to leave the hotel at all...

Very caring staff, Jennifer helped me checked in and she’s wonderful. Lovely hotel with great bar and breakfast. Would recommend for a stay in Shanghai.

Very caring staff, Jennifer helped me checked in and she’s wonderful. Lovely hotel with great bar and breakfast. Would recommend for a stay in Shanghai.

service is excellent

service is excellent

It’s a great hotel! Nice view!

It’s a great hotel! Nice view!