Edwin and front desk staff are helpful

I booked 3 days before I didn’t confirm the date when am going to Machupicchu. Unfortunately, I found only 2 days I stayed there. But it is difficult to change the booking from Hotels.com I there is no contact by email… I couldn’t change the date… Hotel was understood our situation but the timing is very busy time. It is impossible to change the booking and non refundable, but they offered the massage for my 3 families instead! It was unexpected offer and surprise us! After climbing Wainapicchu, our family took a comfortable massage and had a wonderful time. I really thanks the service of this hotel. I really recommend this hotels service quality and kindness. If I will go again, I booked the same hotel:)

I booked 3 days before I didn’t confirm the date when am going to Machupicchu. Unfortunately, I found only 2 days I stayed there. But it is difficult to change the booking from Hotels.com I there is no contact by email… I couldn’t change the date… Hotel was understood our situation but the timing is very busy time. It is impossible to change the booking and non refundable, but they offered the massage for my 3 families instead! It was unexpected offer and surprise us! After climbing Wainapicchu, our family took a comfortable massage and had a wonderful time. I really thanks the service of this hotel. I really recommend this hotels service quality and kindness. If I will go again, I booked the same hotel:)

The communication team is super strong and from the moment you book ur dates, they will make sure your experience with them is smooth. The reception was very friendly and we were even offered an upgrade to one of their suites. The rustic outlook of the rooms were very pleasant and comforting. The room came with a separate jacuzzi with a sun shade ceiling along with serene views of the flowing river right beside you and the calming sound of the water flow was enough to take away all the tiredness from half day journey and exploring the town. They serve breakfasts starting 5am, which was an additional plus since we had a 5:30am bus to Machu Picchu. Though not exhaustive, it was a good wholesome selection of items in the menu. They even offered us to join for a pisco sour tasting tour at their own bar by the river, which was amazing… I can sit there for at least couple of hours with my drink :) They also helped keep our luggage in their storage after we checked out to explore Machu Picchu.

The communication team is super strong and from the moment you book ur dates, they will make sure your experience with them is smooth. The reception was very friendly and we were even offered an upgrade to one of their suites. The rustic outlook of the rooms were very pleasant and comforting. The room came with a separate jacuzzi with a sun shade ceiling along with serene views of the flowing river right beside you and the calming sound of the water flow was enough to take away all the tiredness from half day journey and exploring the town. They serve breakfasts starting 5am, which was an additional plus since we had a 5:30am bus to Machu Picchu. Though not exhaustive, it was a good wholesome selection of items in the menu. They even offered us to join for a pisco sour tasting tour at their own bar by the river, which was amazing… I can sit there for at least couple of hours with my drink :) They also helped keep our luggage in their storage after we checked out to explore Machu Picchu.

It's a good hotel, we only spent a few hours there because we arrived late in the evening and left at 4.30am to climb up Machu Picchu. The room was comfortable and specious, bathrooms are a bit run out and need some love. The stuff was super nice and organised some food for us before the breakfast even started, also they kindly offered us a late check-out which was great because we took a shower and changed after our climb.

It's a good hotel, we only spent a few hours there because we arrived late in the evening and left at 4.30am to climb up Machu Picchu. The room was comfortable and specious, bathrooms are a bit run out and need some love. The stuff was super nice and organised some food for us before the breakfast even started, also they kindly offered us a late check-out which was great because we took a shower and changed after our climb.

Very nice hotel, great location, friendly staff

Very nice hotel, great location, friendly staff

We booked this hotel last minute and they were SO accommodating. They immediately helped us when we walked in and were so kind. The hotel is beautiful, so clean, and in a great location. I highly recommend!!

We booked this hotel last minute and they were SO accommodating. They immediately helped us when we walked in and were so kind. The hotel is beautiful, so clean, and in a great location. I highly recommend!!

Property has a wonderful view of the river and polite and helpful staff. We only had a minor issue with the towels for our room were very damp and when we requested replacements, those were damp also. This could just have been a one off situation. The Mountain view faces the train tracks and new construction that is underway on the other side of the tracks so try and book River view if it’s available.

Property has a wonderful view of the river and polite and helpful staff. We only had a minor issue with the towels for our room were very damp and when we requested replacements, those were damp also. This could just have been a one off situation. The Mountain view faces the train tracks and new construction that is underway on the other side of the tracks so try and book River view if it’s available.

I stayed at the beautiful Casa Del Sol for 3 nights with family during my trip in Aguas Calentes. From the moment we arrived, the hotel staff was very helpful and friendly from greeting us at the train station to providing us with hot towels and tea upon our arrival. I immediately knew this hotel would take care of us. The hotel boasts stunning views of the mountains and river, with the entire backside offering a breathtaking panorama. I had a river side room and it was very relaxing falling asleep to the sound of the river, I highly recommend! Breakfast is served early to accommodate early explorers and offers a plethora of delicious options for food and drinks. One evening, I dined at the hotel’s restaurant, where you can choose a three-course meal from a diverse menu. The restaurant staff kindly opened 30 minutes early to accommodate my family's schedule, which was greatly appreciated. The food was amazing and the drinks were very refreshing after a long day of hiking. I was particularly impressed by the kindness and helpfulness of Nilton, Edwin, Monica, and the hotel manager, who always assisted with a smile. Casa Del Sol truly goes above and beyond to ensure a memorable and comfortable stay!

I stayed at the beautiful Casa Del Sol for 3 nights with family during my trip in Aguas Calentes. From the moment we arrived, the hotel staff was very helpful and friendly from greeting us at the train station to providing us with hot towels and tea upon our arrival. I immediately knew this hotel would take care of us. The hotel boasts stunning views of the mountains and river, with the entire backside offering a breathtaking panorama. I had a river side room and it was very relaxing falling asleep to the sound of the river, I highly recommend! Breakfast is served early to accommodate early explorers and offers a plethora of delicious options for food and drinks. One evening, I dined at the hotel’s restaurant, where you can choose a three-course meal from a diverse menu. The restaurant staff kindly opened 30 minutes early to accommodate my family's schedule, which was greatly appreciated. The food was amazing and the drinks were very refreshing after a long day of hiking. I was particularly impressed by the kindness and helpfulness of Nilton, Edwin, Monica, and the hotel manager, who always assisted with a smile. Casa Del Sol truly goes above and beyond to ensure a memorable and comfortable stay!

This was a great stay, the highlight is definitely the river views. The breakfast was great. We ate dinner at the hotel restaurant and while it was good, it was slow and overpriced. The only real disappointment was that I was looking forward to using the hot tub after a day at macchu Picchu and they wanted to charge me $100 an hour. I never saw that while booking. Of course I said no, but it was a huge bummer. Great location, 5 minute walk from Train station.

This was a great stay, the highlight is definitely the river views. The breakfast was great. We ate dinner at the hotel restaurant and while it was good, it was slow and overpriced. The only real disappointment was that I was looking forward to using the hot tub after a day at macchu Picchu and they wanted to charge me $100 an hour. I never saw that while booking. Of course I said no, but it was a huge bummer. Great location, 5 minute walk from Train station.

The hotel was very nice - lovely ambiance with the running water in the background. Great location! The room was clean - bathroom seemed the most outdated (in terms of style). The breakfast was tasty and plentiful. We enjoyed speaking with "Mike" - he was cheerful and interesting to chat with over breakfast. I'd like to recognize Monica at the front desk. She was delightful and so helpful to us and our special request to check in early and meet our Machu Picchu guide, etc. She was very busy both days we saw her but she handled the pressure with ease. You'll be in great care with her!

The hotel was very nice - lovely ambiance with the running water in the background. Great location! The room was clean - bathroom seemed the most outdated (in terms of style). The breakfast was tasty and plentiful. We enjoyed speaking with "Mike" - he was cheerful and interesting to chat with over breakfast. I'd like to recognize Monica at the front desk. She was delightful and so helpful to us and our special request to check in early and meet our Machu Picchu guide, etc. She was very busy both days we saw her but she handled the pressure with ease. You'll be in great care with her!

will go back again

will go back again

Our room had a balcony with an amazing view of Machu Picchu and a jacuzzi, over-looking the river. We fell asleep to the relaxing sound of the river flowing by. We were met at the aiport and able to sit while checking in. Staff were all friendly, welcoming. The restaurant dinner and breakfast were excellent. Enjoyed the spa service.

Our room had a balcony with an amazing view of Machu Picchu and a jacuzzi, over-looking the river. We fell asleep to the relaxing sound of the river flowing by. We were met at the aiport and able to sit while checking in. Staff were all friendly, welcoming. The restaurant dinner and breakfast were excellent. Enjoyed the spa service.

We had a room overlooking the river which was very nice. The bathroom had a walk in shower with a rain fall nozzle. The staff were very attentive and quickly addressed any issues we encountered.

We had a room overlooking the river which was very nice. The bathroom had a walk in shower with a rain fall nozzle. The staff were very attentive and quickly addressed any issues we encountered.

Reasonably nice room, although a little tired. Well located in the heart of Aguas Calientes. I was disappointed because the pictures indicate and outdoor bar and a spa / pool in the hotel. Both the bar and the spa were "not operational" which was the reason why i booked. So I was disappointed.

Reasonably nice room, although a little tired. Well located in the heart of Aguas Calientes. I was disappointed because the pictures indicate and outdoor bar and a spa / pool in the hotel. Both the bar and the spa were "not operational" which was the reason why i booked. So I was disappointed.

Very good!! We were pleased with the service, location. Staff and we highly recommend Great experience!! The room with a beautiful view of the river Love it!

Very good!! We were pleased with the service, location. Staff and we highly recommend Great experience!! The room with a beautiful view of the river Love it!

It was fine

It was fine

The staffs Victor and Hirafil were very attentive and kind with us.