The hotel grounds are beautiful, immaculately kept. House keeping is great, left our room spotless everytime, Reception staff are good however most questions or asks were met with a flat no for us 😬 Room was nice, spacious and clean with a bunk for the kids and balcony. My biggest gripe with the room was the mission it was to get anywhere - three flights of stairs (no lifts) and a long walk from the main area restaurants and everything else. I wish we had asked to move rooms but we felt embarrassed to ask and also scared after receiving flat nos for other requests 😬 Pools - are nice however the biggest downside of our trip - not heated as they claim! The pool with the slides is slightly warmer than the pool right next to it however still so cold which was not fun for the kids. Really difficult to get an a la carte restaurant booking and unsure when they open for bookings but seemed to be full everytime we tried. Buffet restaurant good selection of food. Animation team are great and beach is lovely. Service for drinks at pools and restaurants is hit and miss

The hotel grounds are beautiful, immaculately kept. House keeping is great, left our room spotless everytime, Reception staff are good however most questions or asks were met with a flat no for us 😬 Room was nice, spacious and clean with a bunk for the kids and balcony. My biggest gripe with the room was the mission it was to get anywhere - three flights of stairs (no lifts) and a long walk from the main area restaurants and everything else. I wish we had asked to move rooms but we felt embarrassed to ask and also scared after receiving flat nos for other requests 😬 Pools - are nice however the biggest downside of our trip - not heated as they claim! The pool with the slides is slightly warmer than the pool right next to it however still so cold which was not fun for the kids. Really difficult to get an a la carte restaurant booking and unsure when they open for bookings but seemed to be full everytime we tried. Buffet restaurant good selection of food. Animation team are great and beach is lovely. Service for drinks at pools and restaurants is hit and miss

February half term break that exceeded expectations, staff were amazing, attentive and could not do enough. The hotel was very clean and plenty of space to relax we particularly liked the dividers between sun Ed areas adding to privacy.

February half term break that exceeded expectations, staff were amazing, attentive and could not do enough. The hotel was very clean and plenty of space to relax we particularly liked the dividers between sun Ed areas adding to privacy.

The only negative I would say is about the alcohol, although plenty of it, you're not getting proper cocktails it is all syrup based and no matter what you order from a beer, wine G&T, cocktail, it is all served in the same plastic cup/glass so think this could be improved on, other than that amazing place.

The only negative I would say is about the alcohol, although plenty of it, you're not getting proper cocktails it is all syrup based and no matter what you order from a beer, wine G&T, cocktail, it is all served in the same plastic cup/glass so think this could be improved on, other than that amazing place.

It was lovely staying at sunrise royal makadi . Staff is helpful and always smiling. Whole resort is so clean and service is excellent.

It was lovely staying at sunrise royal makadi . Staff is helpful and always smiling. Whole resort is so clean and service is excellent.

We walked two times with my wife all the beaches of Makadi bay. Everytime we were so happy to come back to our beach and realised that it has the best beach. No wind, nice coral reefs, sunbeds and umbrella. Overall very good hotel.

We walked two times with my wife all the beaches of Makadi bay. Everytime we were so happy to come back to our beach and realised that it has the best beach. No wind, nice coral reefs, sunbeds and umbrella. Overall very good hotel.

Very good place to stay if you like snorkeling and swimming. A lot of entertainment for the kids, if you are looking for a family resort.

Very good place to stay if you like snorkeling and swimming. A lot of entertainment for the kids, if you are looking for a family resort.

It was amazing holiday

It was amazing holiday

Staff at the reception are very helpful and responsive. Mohamed and Moataz at the reception are amazing. What I didn’t like; 1- food either contaminated or is not kept in a good refrigeration especially with recurrent power outage as most of us got sick from it, my son vomited/ had diarrhea on the last day, my mom had diarrhea from day 1, myself had diarrhea on the last day. 2- Water park was ok , however, it is very slippery around the pool and on the stairs to climb the slides, operating hours is so limited to 10:00 am - 12:00 pm and 3:00 pm - 5:00 pm. Life guards shall be more attentive to slide riders as there are occasions where 2 people go on same slide which is prohibited or going back to back which increase risk of injuries. DJ was not working for the first 3 days around water park and pool attached to it, 3- employees at the main restaurant feel entitled to tips, initially they were bringing drinks, picking up empty plates then on the second day they didn’t care much, no one care about your presence if you don’t tip them and if you ask for anything, they make you feel uncomfortable by their attitude/ non verbal communication, Unfortunately i don’t think I gonna come back again to this resort,

Staff at the reception are very helpful and responsive. Mohamed and Moataz at the reception are amazing. What I didn’t like; 1- food either contaminated or is not kept in a good refrigeration especially with recurrent power outage as most of us got sick from it, my son vomited/ had diarrhea on the last day, my mom had diarrhea from day 1, myself had diarrhea on the last day. 2- Water park was ok , however, it is very slippery around the pool and on the stairs to climb the slides, operating hours is so limited to 10:00 am - 12:00 pm and 3:00 pm - 5:00 pm. Life guards shall be more attentive to slide riders as there are occasions where 2 people go on same slide which is prohibited or going back to back which increase risk of injuries. DJ was not working for the first 3 days around water park and pool attached to it, 3- employees at the main restaurant feel entitled to tips, initially they were bringing drinks, picking up empty plates then on the second day they didn’t care much, no one care about your presence if you don’t tip them and if you ask for anything, they make you feel uncomfortable by their attitude/ non verbal communication, Unfortunately i don’t think I gonna come back again to this resort,

We are in same hotel for second time, and like always everything is exceptional, people, rooms. Absolutely amazing.

We are in same hotel for second time, and like always everything is exceptional, people, rooms. Absolutely amazing.

Amazing place , the staff work so hard but always have a smile for everyone. The food is absolutely fantastic and there are 8 different restaurants to choose from . The beach and pools are also amazing ! Can’t fault this hotel and will definitely be returning ! Thank you for a great holiday !

Amazing place , the staff work so hard but always have a smile for everyone. The food is absolutely fantastic and there are 8 different restaurants to choose from . The beach and pools are also amazing ! Can’t fault this hotel and will definitely be returning ! Thank you for a great holiday !

people are amazing there

people are amazing there

Great resort,multiple pools,well maintained gardens&rooms,yummy food,superb entertainment,sandy beach....highly recommended

Always this resort has the best staff in Hurghada starting from security passing by the reception always they acknolwedge the guest. Special thanks to reception team

Incredible vacation We had an amazing vacation. This is a great resort with great service and amazing people! We relaxed in a beautiful suite. We swam in beautiful pools. We laughed and played with our kids. We are definitely planning to return! Beautiful grounds and all around a great resort. Service was very friendly and fun. Food was super super amazing, the best at the resort, but on top of that our server, Hassan, made the experience 10x better. We will never forget chef Bahaa & Mr. Boules for there great services, they took our vacation to a higher level. Special thanks for Mr. Omr in the front desk, he made everything super easy for us since we entered the resort, and Mr. Mahmoud from financial for his great customer serves. Things to improve - kids club - night shows

Furniture at rooms are very poor rooms very old service excellent breakfast and snacks are perfect dinner very poor animation very friendly

Furniture at rooms are very poor rooms very old service excellent breakfast and snacks are perfect dinner very poor animation very friendly

I stayed 4 nights with my family in family suite and it was excellent stay. Food variety, Pools, service, room size, aqua, ... are perfect. I will go again inshallah

I stayed 4 nights with my family in family suite and it was excellent stay. Food variety, Pools, service, room size, aqua, ... are perfect. I will go again inshallah

Amazing trip at this hotel, every thing was great food, services, sandy beach, snorkeling and pool

Amazing trip at this hotel, every thing was great food, services, sandy beach, snorkeling and pool

Our third visit and unfortunately our last. The staff in the food hall and restaurants were bordering on rude. They clearly did not want to be there and defo item did not want to serve. We have always had kind, fun, polite staff when here before but that was not the case this time. What a shame as it spoiled all the hard work of the animation team and lifeguards who were wonderful as always. The hotel itself has everything you could need and a lovely beach. If you call a car be aware that the gate staff will not let them through and you will be forced to meet them at the main gate. There seems to be no reason that they won’t allow ubers or taxis through except that they want you to use their limousine service. The staff in reception were of no help at all and at times rude when you asked questions. We arranged to keep our room with one staff member until 2pm only to be locked out at 12noon and when querying it, told the person didn’t have the authority to sort it out. How would we have known that. It took so long to sort out with our luggage in the locked room that we nearly missed our flight. We happily said we would pay extra but they just refused entry after 12 noon even though I had my family stood in reception in our swimwear and had a flight to catch. It was an awful service. We’re so disappointed. We’ve already booked our next holiday to hurghada with White Beach where we’ve never encountered these problems. The staff really do make the holiday.