Consistently good service and always friendly and helpful staff.

Consistently good service and always friendly and helpful staff.

Great location to experience the heart of the city on a short stay

Great location to experience the heart of the city on a short stay

Breakfasts. dinners excellent,Staff warm and welcoming, central area , clean .

Breakfasts. dinners excellent,Staff warm and welcoming, central area , clean .

The staff, surroundings, buffet breakfast excellent. However, the entire bathroom area needs to be redone. I hope because it's Africa the standards of the Holiday Inn is below N. America.

The staff, surroundings, buffet breakfast excellent. However, the entire bathroom area needs to be redone. I hope because it's Africa the standards of the Holiday Inn is below N. America.

Very comfortable stay with accommodating staff. Enjoyed time by the pool and rooftop. Breakfast was good. Clean rooms are comfortable could use a little more sweeping and vacuuming in hallways. Otherwise great. Shuttle was reliable

Very comfortable stay with accommodating staff. Enjoyed time by the pool and rooftop. Breakfast was good. Clean rooms are comfortable could use a little more sweeping and vacuuming in hallways. Otherwise great. Shuttle was reliable

This is one of the best holiday inn I have stayed in world wide great food and service and good bar

This is one of the best holiday inn I have stayed in world wide great food and service and good bar

Personnel at reception and lounge are just excellent - friendly and helpful

Personnel at reception and lounge are just excellent - friendly and helpful

I liked the centralized location. The hotel staff were amazing. The staff upfront Margaret at the reception desk is the epitome of hospitality. Margaret is a dream. I payed for two nights of dinner for two adults. I visited the restaurant the last night i stayed there unfortunately, my experience was ruined by a manager who came up to my table interrupting my experience by demanding that I pull out my phone and rate his restaurant right there in front of him. I didn't comply to his ridiculous request. I thought it was rude.

I liked the centralized location. The hotel staff were amazing. The staff upfront Margaret at the reception desk is the epitome of hospitality. Margaret is a dream. I payed for two nights of dinner for two adults. I visited the restaurant the last night i stayed there unfortunately, my experience was ruined by a manager who came up to my table interrupting my experience by demanding that I pull out my phone and rate his restaurant right there in front of him. I didn't comply to his ridiculous request. I thought it was rude.

Staff are friendly and helpful, enjoyed the room service but breakfast could improve.

Staff are friendly and helpful, enjoyed the room service but breakfast could improve.

Our stay at holiday was good. We were in good friendly hands. The food was excellent. I will book holiday again

Though they try to clean the rooms well , but room has bad smell ( May be old carpet) , phones not working , Gym equipment broken , having net issue ….. only positive is people working who are friendly…… not at all holiday standards…. Sure will not go back to this hotel

Our stay at holiday was good. We were in good friendly hands. The food was excellent. I will book holiday again

Though they try to clean the rooms well , but room has bad smell ( May be old carpet) , phones not working , Gym equipment broken , having net issue ….. only positive is people working who are friendly…… not at all holiday standards…. Sure will not go back to this hotel

nice

nice

I would not chose to stay in this hotel again and would not recommend it to anyone else. On arrival at the hotel at 2pm I was informed that our room (family suite) was not ready (even though the check in time is 2), we waited 45 minutes when one of the staff said she would go and check, came back with a key card for our room, handing it to us whilst not even looking at us as she was too busy talking to someone else - so rude. When we went up there was still housekeeping staff making the bed so we had to wait outside in the corridor. When we went into the room it smelt really badly of damp - the whole hotel had this smell but this was awful. We were only staying for a short while as we had an early flight otherwise we would have moved to another hotel as there would have been no point moving to another room as we could imagine this problem to exist throughout.

I would not chose to stay in this hotel again and would not recommend it to anyone else. On arrival at the hotel at 2pm I was informed that our room (family suite) was not ready (even though the check in time is 2), we waited 45 minutes when one of the staff said she would go and check, came back with a key card for our room, handing it to us whilst not even looking at us as she was too busy talking to someone else - so rude. When we went up there was still housekeeping staff making the bed so we had to wait outside in the corridor. When we went into the room it smelt really badly of damp - the whole hotel had this smell but this was awful. We were only staying for a short while as we had an early flight otherwise we would have moved to another hotel as there would have been no point moving to another room as we could imagine this problem to exist throughout.

Booked for 2 night to get some business taken care of, but only needed for a night hotel.com and Holiday Inn was gracious enough to refund the 2nd day thankful I am

Booked for 2 night to get some business taken care of, but only needed for a night hotel.com and Holiday Inn was gracious enough to refund the 2nd day thankful I am

very good hotel

Central of the city

Central of the city

very good hotel