The hotel design and decor are spectacular, but service and functionality are fair to poor.

Great!

Great!

Fabulous !!

Fabulous !!

Stunning design and architecture. Rooms were lovely and comfortable. Concierge Etan was outstanding. Very helpful and knowledgeable. Truly a great experience - memorable even for someone who has stayed at many excellent luxury hotels around the world.

We stayed here many times, but not in the last few years: surprisingly, the hotel has actually improved! The gym and the rooms are still the best, the service quality is even higher. Definitely the best hotel in Amsterdam.

Stunning design and architecture. Rooms were lovely and comfortable. Concierge Etan was outstanding. Very helpful and knowledgeable. Truly a great experience - memorable even for someone who has stayed at many excellent luxury hotels around the world.

We stayed here many times, but not in the last few years: surprisingly, the hotel has actually improved! The gym and the rooms are still the best, the service quality is even higher. Definitely the best hotel in Amsterdam.

This property is elegant and indulgent with top-tier service. Look no further.

This property is elegant and indulgent with top-tier service. Look no further.

Design was beautiful but not necessarily functional.

Design was beautiful but not necessarily functional.

One of the best 5-star hotels that I have stayed at in Europe - just loved it!!

One of the best 5-star hotels that I have stayed at in Europe - just loved it!!

This was truly a 5 star property in the perfect part of town. It felt very upscale with a lot of privacy and interesting artistic spaces. The staff was ready to assist with anything.

This was truly a 5 star property in the perfect part of town. It felt very upscale with a lot of privacy and interesting artistic spaces. The staff was ready to assist with anything.

I cannot say enough nice things about this hotel. We arrived 2 days late due after a horrible experience with American Airlines, including lost luggage. The Conservatorium gave us some clothes and toiletries. We liked it so much, we decided to stay there a couple days after the cruise to explore Amsterdam. The room they gave us was too hot and the moved us to a cooler room. Also, I hurt my ankle and they provided a walking cane for the day. I would definitely stay here when visiting Amsterdam.

I cannot say enough nice things about this hotel. We arrived 2 days late due after a horrible experience with American Airlines, including lost luggage. The Conservatorium gave us some clothes and toiletries. We liked it so much, we decided to stay there a couple days after the cruise to explore Amsterdam. The room they gave us was too hot and the moved us to a cooler room. Also, I hurt my ankle and they provided a walking cane for the day. I would definitely stay here when visiting Amsterdam.

Beautiful property with large rooms close to several major museums adjacent to a quiet residential neighborhood and a busy shopping/dining area.

Beautiful property with large rooms close to several major museums adjacent to a quiet residential neighborhood and a busy shopping/dining area.

This stay was amazing. I highly recommend. We travel a lot and this may be one of our favorite hotels. The staff was amazing, food outstanding. I can't wait to go back.

This stay was amazing. I highly recommend. We travel a lot and this may be one of our favorite hotels. The staff was amazing, food outstanding. I can't wait to go back.

Great architecture/ design forward hotel Staff are very nice

Great architecture/ design forward hotel Staff are very nice

Very spacious rooms and nice bar. The front desk staff were particularly helpful when I fell over in the town and needed some first-aid. Very kind and this was much appreciated. I look forward to my next stay.

Very spacious rooms and nice bar. The front desk staff were particularly helpful when I fell over in the town and needed some first-aid. Very kind and this was much appreciated. I look forward to my next stay.

Great rooms and good to have a hotel with an excellent restaurant of Taiko's calibre

Great rooms and good to have a hotel with an excellent restaurant of Taiko's calibre

We stayed at the Conservatorium on September 23-26. The neighborhood around the hotel is very nice, and the hotel is close to museums. We arrived at 9:30 am and the room was ready! great! Our deluxe room was very spacious, clean, sleek and the bathroom as well. Surprisingly there were not many outlets for our phones, and computers. Due to the lack of outlets, we needed converters. We asked to the front desks and they have them but for a price! We tried to watch english speaking channels (CNN, BBC) but could'nt figure out. Asked front desk, they said we'll send someone. They never did.. After 3 days the TV was inoperable. We asked the concierge if he could print train tickets, he said yes, we went out, when we came out we requested the copies nobody knew about it. The concierge had left for the day. Expedia gave us a VIP access perks, we never received those. The service was poor, all front desk employees too young or untrained to know what a 5 star hotel outstanding service is like. Very disappointing experience ! I wouldn't recommend this hotel at all. Overpriced with poor customer service.

We stayed at the Conservatorium on September 23-26. The neighborhood around the hotel is very nice, and the hotel is close to museums. We arrived at 9:30 am and the room was ready! great! Our deluxe room was very spacious, clean, sleek and the bathroom as well. Surprisingly there were not many outlets for our phones, and computers. Due to the lack of outlets, we needed converters. We asked to the front desks and they have them but for a price! We tried to watch english speaking channels (CNN, BBC) but could'nt figure out. Asked front desk, they said we'll send someone. They never did.. After 3 days the TV was inoperable. We asked the concierge if he could print train tickets, he said yes, we went out, when we came out we requested the copies nobody knew about it. The concierge had left for the day. Expedia gave us a VIP access perks, we never received those. The service was poor, all front desk employees too young or untrained to know what a 5 star hotel outstanding service is like. Very disappointing experience ! I wouldn't recommend this hotel at all. Overpriced with poor customer service.

Great