Bellissimo hotel

Bellissimo hotel

The hotel is very well located in downtown Kassel in a nice neighborhood with services around. The staff waited for us even though we arrived 5 minutes after 23:00 to check in but called before. The room was very clean and comfortable, as well as the bathroom.

The hotel is very well located in downtown Kassel in a nice neighborhood with services around. The staff waited for us even though we arrived 5 minutes after 23:00 to check in but called before. The room was very clean and comfortable, as well as the bathroom.

Check in was easy, The room was huge and even had an outside seating area, The bed was comfortable and the water was hot.. Everything worked well.

Check in was easy, The room was huge and even had an outside seating area, The bed was comfortable and the water was hot.. Everything worked well.

Great view of the city from the balcony, excellent location, very friendly staff

Great view of the city from the balcony, excellent location, very friendly staff

Very service-minded staff and good location near center and tramway. Nice view from back side of the hotel. Breakfast could be a bit improved.

Very service-minded staff and good location near center and tramway. Nice view from back side of the hotel. Breakfast could be a bit improved.

The location of hotel was good and the room was adequate but the price to value ratio was slightly disappointing.

The location of hotel was good and the room was adequate but the price to value ratio was slightly disappointing.

Very nice staff, helpful and welcoming in every way. Clean and well run hotel. Very small bathroom.

Very nice staff, helpful and welcoming in every way. Clean and well run hotel. Very small bathroom.

The hotel room is clean and comfy.

The hotel room is clean and comfy.

We enjoyed our three day stay at the hotel. Our primary purpose for our trip was to visit as many Documenta venues as possible and this hotel proved convenient for that purpose. Our check in was routine and there were no surprises. The staff was very helpful in providing information for getting around the city. Our room was about normal size for a European hotel room and the bathroom was satisfactory (good shower size). The room was maintained well by the service staff. The room and hotel has no air conditioning. We discovered this was not uncommon for older hotels within the city. Since we were visiting in late June, it was warm. We had to maintain air circulation by leaving the windows open. There were no mosquitoes but the street in front of the hotel was cobblestone and cars made a lot of noise as they drove by. Fortunately, we were there over a weekend and there was relatively little traffic then. However, it was noisy on Monday morning. The breakfast is very good, perhaps, one of the best we had during our trip. Don't miss it. The staff was very helpful in providing information on using the city's tram (trolley cars). The 4 & 8 lines stop less than a block from the hotel and both stopped at the main Documenta site (as well as the Ratskeller). Although we didn't use other lines, it appears one can access a large portion of the city simply by using the trams. There apparently is a public parking lot nearby the hotel but we found nearby street parking (weekend).

We enjoyed our three day stay at the hotel. Our primary purpose for our trip was to visit as many Documenta venues as possible and this hotel proved convenient for that purpose. Our check in was routine and there were no surprises. The staff was very helpful in providing information for getting around the city. Our room was about normal size for a European hotel room and the bathroom was satisfactory (good shower size). The room was maintained well by the service staff. The room and hotel has no air conditioning. We discovered this was not uncommon for older hotels within the city. Since we were visiting in late June, it was warm. We had to maintain air circulation by leaving the windows open. There were no mosquitoes but the street in front of the hotel was cobblestone and cars made a lot of noise as they drove by. Fortunately, we were there over a weekend and there was relatively little traffic then. However, it was noisy on Monday morning. The breakfast is very good, perhaps, one of the best we had during our trip. Don't miss it. The staff was very helpful in providing information on using the city's tram (trolley cars). The 4 & 8 lines stop less than a block from the hotel and both stopped at the main Documenta site (as well as the Ratskeller). Although we didn't use other lines, it appears one can access a large portion of the city simply by using the trams. There apparently is a public parking lot nearby the hotel but we found nearby street parking (weekend).

This hotel had some good features but lacked some basic expectations. The hotel is very close to a tram stop, and the rooms are clean, if rather outdated. My main issues were that there was no kettle or iron in the room, and the fridge did not hold its temperature, thereby spoiling the food I had bought. The staff are very friendly and helpful.

This hotel had some good features but lacked some basic expectations. The hotel is very close to a tram stop, and the rooms are clean, if rather outdated. My main issues were that there was no kettle or iron in the room, and the fridge did not hold its temperature, thereby spoiling the food I had bought. The staff are very friendly and helpful.

I had a great experience with Astoria. First room was super big. Bathroom was quite small, but I could stand it. Second, the staff was extremely helpful. I have traveled 50+ countries over the world, but the staff in this hotel were the best. I had ordered some medicine for my mom way in advance, but the goods failed to arrive while we were there. Alena (and Giovanna) at the front desk helped me post the goods to my home. They saved my life. I would definitely recommend this hotel to my friends who plan to visit Kassel! Thank you soooo much!

I had a great experience with Astoria. First room was super big. Bathroom was quite small, but I could stand it. Second, the staff was extremely helpful. I have traveled 50+ countries over the world, but the staff in this hotel were the best. I had ordered some medicine for my mom way in advance, but the goods failed to arrive while we were there. Alena (and Giovanna) at the front desk helped me post the goods to my home. They saved my life. I would definitely recommend this hotel to my friends who plan to visit Kassel! Thank you soooo much!

The hotel is perfectly located in the city. It was very easy to go to the city center by the nearby station.

The hotel is perfectly located in the city. It was very easy to go to the city center by the nearby station.

Reception dest stuff (thr one with red mid-length hair) was impatient with us when we had some misunderstanding on the fee charge, when I asked her to provide us a wifi to check my card balance before we checked in, she refused to do so. There was no water cattle in every room, we have to go downstairs again and again for hot water. But the desk stuff who with up-do blond hair was really nice and patient.

Reception dest stuff (thr one with red mid-length hair) was impatient with us when we had some misunderstanding on the fee charge, when I asked her to provide us a wifi to check my card balance before we checked in, she refused to do so. There was no water cattle in every room, we have to go downstairs again and again for hot water. But the desk stuff who with up-do blond hair was really nice and patient.

Great hotel which made our room available hours for normal arrival. Very pleasant breakfast in nice surroundings. Outstanding price.

Great hotel which made our room available hours for normal arrival. Very pleasant breakfast in nice surroundings. Outstanding price.

It was a pleasant night at this hotel. Very close to small shopping and bakeries in a nice area of Kassel. The rooms were smaller then expected but for the price we paid (50 euro) it was best value for the buck. Would stay here again.

It was a pleasant night at this hotel. Very close to small shopping and bakeries in a nice area of Kassel. The rooms were smaller then expected but for the price we paid (50 euro) it was best value for the buck. Would stay here again.

I read a review before i booked this hotel saying that when they arrived it smelt like someone had just used the bathroom. I wrote it off as bad luck - i was wrong. We stayed on the 1st floor and it had an overwhelming sewerage smell. Maybe the pipes were old but it was seriously bad. Although a friend stayed on the 3rd floor and didnt seem to have the same problem. The service was pretty average also. The reception staff were not helpful and a little rude. If you took away those two factors then I guess the rooms were ok in size.

I read a review before i booked this hotel saying that when they arrived it smelt like someone had just used the bathroom. I wrote it off as bad luck - i was wrong. We stayed on the 1st floor and it had an overwhelming sewerage smell. Maybe the pipes were old but it was seriously bad. Although a friend stayed on the 3rd floor and didnt seem to have the same problem. The service was pretty average also. The reception staff were not helpful and a little rude. If you took away those two factors then I guess the rooms were ok in size.