Great staff services, hotel located in the city centre which is so convenient to find. So happy to stay in this hotel will definitely recommend

Great staff services, hotel located in the city centre which is so convenient to find. So happy to stay in this hotel will definitely recommend

The hotel was so lovely. Staff very accommodating. The property itself is beautiful and convenient with onsite parking. We got a room with a view to Alpe di Siusi. The location is perfect and so easy to get to Seceda or Alpe di Siusi within a short walk. We got the half board and the dinner experience was great. I loved this hotel and their staff so much. Will definitely stay here next time in Ortisei.

The hotel was so lovely. Staff very accommodating. The property itself is beautiful and convenient with onsite parking. We got a room with a view to Alpe di Siusi. The location is perfect and so easy to get to Seceda or Alpe di Siusi within a short walk. We got the half board and the dinner experience was great. I loved this hotel and their staff so much. Will definitely stay here next time in Ortisei.

Nice little hotel. Nice rooms, clean, staff very nice and helpful. Nice breakfast in the morning with fresh juice bar. Restaurant and bar in hotel relaxing.

Nice little hotel. Nice rooms, clean, staff very nice and helpful. Nice breakfast in the morning with fresh juice bar. Restaurant and bar in hotel relaxing.

Gorgeous grounds and room with easy town access. Unique saunas (dried grass!?). Delicious restaurant celiac friendly.

Gorgeous grounds and room with easy town access. Unique saunas (dried grass!?). Delicious restaurant celiac friendly.

Loved everything. The rooms were exceptional clean, staff more then accommodating, food excellent and beautiful property. Easy to Hope off bus and walk to hotel.

Loved everything. The rooms were exceptional clean, staff more then accommodating, food excellent and beautiful property. Easy to Hope off bus and walk to hotel.

This was the most amazing hotel I have ever experienced. It offers a beautiful interior that seamlessly wove old world charm with upscale amenities. The outdoor space offered a variety of seating areas, a delightful play area for children, an enchanting pond, a gorgeous heated pool. The service and food were excellent, the spa was lovely, and all of it is nestled in an Alpine-Italian wonderland. The full board option included far more than stated on Hotels.com and offered variety and quality similar to meals on cruise ships. This hotel exceeded my expectations in every way and I am so grateful.

This was the most amazing hotel I have ever experienced. It offers a beautiful interior that seamlessly wove old world charm with upscale amenities. The outdoor space offered a variety of seating areas, a delightful play area for children, an enchanting pond, a gorgeous heated pool. The service and food were excellent, the spa was lovely, and all of it is nestled in an Alpine-Italian wonderland. The full board option included far more than stated on Hotels.com and offered variety and quality similar to meals on cruise ships. This hotel exceeded my expectations in every way and I am so grateful.

Our stay was amazing! The room, spa, and restaurant were perfection! Service was impeccable! Can’t wait to make another visit next year!

Our stay was amazing! The room, spa, and restaurant were perfection! Service was impeccable! Can’t wait to make another visit next year!

Excellent in all departments - service, food, grounds, room comfort and cleanliness. All top shelf. Didn't use the spa so I can speak to that.

Excellent in all departments - service, food, grounds, room comfort and cleanliness. All top shelf. Didn't use the spa so I can speak to that.

Staff helpful & friendly. Special mention to Elena

Staff helpful & friendly. Special mention to Elena

The Internet accèss is terrible, worse than the old dial up of 15-20 years ago. They often do not answer the phone. After trying to call for service and not getting thru, I walked downstairs to see that no one was on the phone. My requests for more complimentary water for the additional days that I stayed were ignored. My request to not have room service were ignored. When I complained that the service was bad, I was told by the owner to get out at a time when I had additional days to stay there reserved and paid for. The restaurant over charges. I would never stay at this hotel again and do not recommend it.

The Internet accèss is terrible, worse than the old dial up of 15-20 years ago. They often do not answer the phone. After trying to call for service and not getting thru, I walked downstairs to see that no one was on the phone. My requests for more complimentary water for the additional days that I stayed were ignored. My request to not have room service were ignored. When I complained that the service was bad, I was told by the owner to get out at a time when I had additional days to stay there reserved and paid for. The restaurant over charges. I would never stay at this hotel again and do not recommend it.

Relaxing Hotel walking distance to everything in the city with multiple pools, indoor and outdoor, both of which were sublime. The indoor pool has a spiral staircase down into it with stalactite ceilings and a sauna/spa tub. If I ski here, I will definitely return to this hotel.

Relaxing Hotel walking distance to everything in the city with multiple pools, indoor and outdoor, both of which were sublime. The indoor pool has a spiral staircase down into it with stalactite ceilings and a sauna/spa tub. If I ski here, I will definitely return to this hotel.

I give four star to this hotel, because of its good location and good food. It's easy get to the town center. We stay three nights(4person two rooms) here, everyday they changed dinner menu with four courses, they are quite good, especially the first and last day. There are also many choices for breakfast, fresh bread, fruit, fresh juice, ham, egg, milk... we can't expect more. BUT, the only disadvantage is room supplyment. They just gave us 2 bottles of water each room for total three nights, ok it's just small thing, but isn't it a general rule for 4 star hotel? replenish new water everyday? I can't understand it. The same thing happens to shampoo things. In general its a very good hotel, i think I will choose it again.

I give four star to this hotel, because of its good location and good food. It's easy get to the town center. We stay three nights(4person two rooms) here, everyday they changed dinner menu with four courses, they are quite good, especially the first and last day. There are also many choices for breakfast, fresh bread, fruit, fresh juice, ham, egg, milk... we can't expect more. BUT, the only disadvantage is room supplyment. They just gave us 2 bottles of water each room for total three nights, ok it's just small thing, but isn't it a general rule for 4 star hotel? replenish new water everyday? I can't understand it. The same thing happens to shampoo things. In general its a very good hotel, i think I will choose it again.

This is a nice hotel with lovely gardens, and well appointed rooms, but overall I was a bit disappointed during my stay. The room was hot and stuffy upon checkin and took a while to cool down after the front desk turned the heat down (which you cannot control yourself), the pillows were firmer than I like, and the dinner that was included in the half board was average. They did have a very nice cake buffet in the afternoon, and breakfast was good. It does seem like a very nice hotel so it might be that my one night there was just not great, however I had better experiences at other hotels in the area.

I had a large, comfortable room with a balcony facing the street and overlooking the mountains. Breakfast was wonderful, and I also spent some time reading in the hotel’s garden.

I had a large, comfortable room with a balcony facing the street and overlooking the mountains. Breakfast was wonderful, and I also spent some time reading in the hotel’s garden.

The hotel was truly five stars. Clean, modern, quiet with great amenities. The value paid for the room was the best on my trip.

The hotel was truly five stars. Clean, modern, quiet with great amenities. The value paid for the room was the best on my trip.