The property needs updating, the shower leaks, the toilet seats are broken and there were no staff present. We came back home very badly bitten.

The property needs updating, the shower leaks, the toilet seats are broken and there were no staff present. We came back home very badly bitten.

The host was acomodating and really helpful. Easily accessible via texts. We never actually saw her. Room was prepared for us and welcoming, refreshments were available on arrival and kid found little fridge greaf. Some little things in there that makes the room not be worth 10/10 like little TV never working or shower leaking so needing to use one of towels to make sure we don't drown neighbours, but we would return providing that the order becomes easier. Unsure if I'd book via hotels.com again as price offered was different from actual price. Overall 8/10, would return and recommend. Trip was great and placement was great as very easy access to amenities and near enough the beach.

The host was acomodating and really helpful. Easily accessible via texts. We never actually saw her. Room was prepared for us and welcoming, refreshments were available on arrival and kid found little fridge greaf. Some little things in there that makes the room not be worth 10/10 like little TV never working or shower leaking so needing to use one of towels to make sure we don't drown neighbours, but we would return providing that the order becomes easier. Unsure if I'd book via hotels.com again as price offered was different from actual price. Overall 8/10, would return and recommend. Trip was great and placement was great as very easy access to amenities and near enough the beach.

Enjoyed trip. Good value, two rooms in one hotel room purchase. As there was a double and twin. Within easy reach of station and bus station .fridge was surprise bonus , as it's a hotel, has all necessities, eg iron etc

Enjoyed trip. Good value, two rooms in one hotel room purchase. As there was a double and twin. Within easy reach of station and bus station .fridge was surprise bonus , as it's a hotel, has all necessities, eg iron etc

We have stayed here many times never had any problems rooms are always clean nice bathroom tea and coffee in the room would recommend staying here

We have stayed here many times never had any problems rooms are always clean nice bathroom tea and coffee in the room would recommend staying here

We have stayed here many times the room was nice & clean wonderful shower tea & coffee Kath was on hand if you needed anything Would definitely recommend it

All was very pleasant. Excellent location near to new town. Nice comfortable beds and clean rooms. Great power shower, and had fridge in one room. Although Kath was not around when we arrived, there was good communication with messages and email. Only real issue we had were the noisy seagulls nearby during early hours of the morning, but to be expected when in Hastings!

All was very pleasant. Excellent location near to new town. Nice comfortable beds and clean rooms. Great power shower, and had fridge in one room. Although Kath was not around when we arrived, there was good communication with messages and email. Only real issue we had were the noisy seagulls nearby during early hours of the morning, but to be expected when in Hastings!

We had a very nice stay room, was a good size & nice & clean Kath was there when we arrived explain everything to us would definitely recommend a stay here Thank for a lovely stay

We had a very nice stay room, was a good size & nice & clean Kath was there when we arrived explain everything to us would definitely recommend a stay here Thank for a lovely stay

Brillant location for the pier & other attractions. Friendly owner & staff.

Brillant location for the pier & other attractions. Friendly owner & staff.

There was a strong smell of damp throughout the property. The place had not been cleaned properly in months. Dirty bed linen. Black mould in and around the shower. Everywhere need a proper clean. No Covid 19 information no hand sanitiser. The guest house advertised free parking this is untrue Monday to Saturday where you can pay at least £9.00 to park every 24 hours other places are more expensive.

There was a strong smell of damp throughout the property. The place had not been cleaned properly in months. Dirty bed linen. Black mould in and around the shower. Everywhere need a proper clean. No Covid 19 information no hand sanitiser. The guest house advertised free parking this is untrue Monday to Saturday where you can pay at least £9.00 to park every 24 hours other places are more expensive.

We managed luckily to change our 1 night to a 2 night stay at very short notice.Kathy took care of everything. Entrance to hotel was secure and reception was good...just right. Our room was on 1st floor, was spotlessly clean and warm, bed comfy and ensuite shower terrific, water hot with plenty of towels.Felt excited to be staying here a second night ! Partner happy with tea making facilities and mini fridge too. We watched the New Years Eve come in on the tv after being out n about in evening. New Years Day was just perfect...walk by sea..out n about, then back to Grosvenor...room warm and welcoming. Terrific short stay.

We managed luckily to change our 1 night to a 2 night stay at very short notice.Kathy took care of everything. Entrance to hotel was secure and reception was good...just right. Our room was on 1st floor, was spotlessly clean and warm, bed comfy and ensuite shower terrific, water hot with plenty of towels.Felt excited to be staying here a second night ! Partner happy with tea making facilities and mini fridge too. We watched the New Years Eve come in on the tv after being out n about in evening. New Years Day was just perfect...walk by sea..out n about, then back to Grosvenor...room warm and welcoming. Terrific short stay.

Good hotel which is close to the town. Parking very close by.

Not a peaceful location but convenient for a lot of amenities. Parking is not ideal.

Good hotel which is close to the town. Parking very close by.

Not a peaceful location but convenient for a lot of amenities. Parking is not ideal.

The room was very clean and warm. The shower was excellent. Very close to Hastings see front and old town and close to shopping mall. Landlady very pleasant and helpful person. Would stay here again for sure.

The room was very clean and warm. The shower was excellent. Very close to Hastings see front and old town and close to shopping mall. Landlady very pleasant and helpful person. Would stay here again for sure.

The hotel was clean and comfortable but I never saw a single person the whole time I was there. I received a txt before I arrived telling me the code to access the hotel where my key was left in an envelope in reception. There was no bar or breakfast room. So if you like your own company, enjoy a drink and eating out then this is the place to go.

The hotel was clean and comfortable but I never saw a single person the whole time I was there. I received a txt before I arrived telling me the code to access the hotel where my key was left in an envelope in reception. There was no bar or breakfast room. So if you like your own company, enjoy a drink and eating out then this is the place to go.

Welcoming owner, vy clean room, shame no breakfast facilities. Ideal for weekend stay as room a bit tiny. Only let down was Cigarette ends all over doorstep and path to entrance.

Welcoming owner, vy clean room, shame no breakfast facilities. Ideal for weekend stay as room a bit tiny. Only let down was Cigarette ends all over doorstep and path to entrance.

Nice hotel parking was not free as stated in booking had to.pay for some as free parking was from 4pm to 11am in a multi storey round the corner could be more clearly explained. Shower was amazing. Put up a clean our room sign room was cleaned dirty towels were taken but we're not replaced which I thought they should have been .

Nice hotel parking was not free as stated in booking had to.pay for some as free parking was from 4pm to 11am in a multi storey round the corner could be more clearly explained. Shower was amazing. Put up a clean our room sign room was cleaned dirty towels were taken but we're not replaced which I thought they should have been .

This small hotel, very close to both sea-front and station is a clean, quiet, good value option for a quick break.