Quiet neighborhood. Walking distance to amenities

Quiet neighborhood. Walking distance to amenities

The actual cottage was as advertised and the interior pictures were accurate. However, the experience was terrible. Our check in began with driving up to the cottage, which had a broken and boarded up lower window and therefore seemed like it may be the wrong address. When I tried to call Andrea, the listed phone number rang and rang, and there was no voicemail. I had to call hotels.com to verify the check in details. Then, we tried to do a load of laundry and the washer did not work. When I called Andrea to ask, she told me that she was at a craft fair and busy with a customer, which left me thinking, aren't I your customer? She brushed me off and told me that she didn't know how to get the washer to work, that she has problems with it too. She was both rude and completely unhelpful. The most serious problem with this place began in the morning, when we attempted to go for breakfast. The chalkboard in the cottage had an arrow pointing to the main B&B location, where breakfast was served. There was no address listed and the instructions just said it was "across the park". We went to the only house in the general area of the arrow that also had lights on, and found that it was someone's home, not the B&B. After driving up and down the street looking for the breakfast location, we gave up and went to McDonald's. When I texted Andrea to negotiate reducing the rate by the cost of breakfast, she stopped returning my texts. She then charged my credit card without my consent.

The actual cottage was as advertised and the interior pictures were accurate. However, the experience was terrible. Our check in began with driving up to the cottage, which had a broken and boarded up lower window and therefore seemed like it may be the wrong address. When I tried to call Andrea, the listed phone number rang and rang, and there was no voicemail. I had to call hotels.com to verify the check in details. Then, we tried to do a load of laundry and the washer did not work. When I called Andrea to ask, she told me that she was at a craft fair and busy with a customer, which left me thinking, aren't I your customer? She brushed me off and told me that she didn't know how to get the washer to work, that she has problems with it too. She was both rude and completely unhelpful. The most serious problem with this place began in the morning, when we attempted to go for breakfast. The chalkboard in the cottage had an arrow pointing to the main B&B location, where breakfast was served. There was no address listed and the instructions just said it was "across the park". We went to the only house in the general area of the arrow that also had lights on, and found that it was someone's home, not the B&B. After driving up and down the street looking for the breakfast location, we gave up and went to McDonald's. When I texted Andrea to negotiate reducing the rate by the cost of breakfast, she stopped returning my texts. She then charged my credit card without my consent.

A one night stay. Found the accommodations clean and comfortable. Had everything we needed. Would recommend.

A one night stay. Found the accommodations clean and comfortable. Had everything we needed. Would recommend.