Staff and the Location worked for us. Good breakfast also!

Rooms are really looking “worn”. Need update. Our “second room” the AC went out and we had to move again.

The location was ideal for the event. Virgil was amazing! He was very helpful and friendly. A great value.

Breakfast was good, but not excellent. Not sure how it can be improved without adding additional expense.

downtown Louisville has become very rough. not a safe place to stay.

Convenient to Norton hospital

Staff noise tv not working had to change rooms. When we changed rooms we were told they would bring the new cards up to us but we waited for over an hour and nothing we ended up going down and getting the cards for the other room ourselves. The guy said sorry we don’t have any staff I am by myself, we were there because we had a death in the family and it wasn’t a very good experience for us. The hallways were very noisy after 10 o’clock. I actually yelled at one time it’s quiet time calm down because I knew there was no use calling the front desk because he was by himself and wouldn’t do anything about it, I probably will never return there. Also, I asked for a ground floor room, but there were no grand floor rooms and asked for one closer than the fifth floor which what we got it just was not a good stay for us The carpet was very dirty downstairs in the walking area.

Nice spot down town

That you had to pay $15 a day for parking 🅿️

Everyone was nice and very helpful

The location

No free parking

I love how spacious and nice the rooms were. The staff was absolutely wonderful and we was in walking distance from everything we needed! Perfect stay.

Everything was wonderful