amazing place, brand new hotel, very clean and design style. Very practical to arrive by car, well situated in SFO.

nothing

Great room with view of water, bridge, comfortable couch, lovely lighting, water refills, great bed.

price

Pure luxury.

旅行アプリで事前に支払いが済んでいるにもかかわらずホテルからの二重請求・・・残念です。 ホテルからの取り消し対応が速やかに行われることを期待します。

bathroom shower not clean enough

We got a nice upgrade so the room was good size and comfortable bed. Staff was fantastic, specially Alfonso.

No restaurants or food facilities, room next to the lift shaft, bad cleaning - we found a box of condoms and a lighter in the room

When I booked the room it said double bed room 1 king bed and showed the picture of it that wayz turns out they don't have that and I was given a 2 double bed room no king size at all, so ended up having to upgrade to a even more expensive room and had to add a rollaway bed which wad a additional 25 dollars

location and view

1st morning our breakfast came cold- next morning only ordered coffee coffee too strong and charged 14$ room service for a cup of bad coffee- bed was uncomfortable, didn’t sleep well