The location - brilliant, close to the airport with a free shuttle! Close to the freeway and the city. The Staff were lovely and nothing was too much trouble.

The Breakfast. I am a Coeliac and there was almost nothing available that was Gluten Free. Whilst I realise that American Breakfasts tend to include 'Biscuits and Gravy', Waffles, French Toast, Bagels, Pancakes etc etc, I was extremely surprised to find that for an IHG Hotel in 2024, with the increasing amount of people with Gluten intolerance, that NONE of these included a GF option - not even GF Bread to toast. The bacon was good, fresh fruit and yoghurt were GF but absolutely nothing else. I am not complaining but wanting to highlight what is a serious need to be improved (and probably immediately). For future reference....GF Bagels, GF Bread, GF Scones (Biscuits to Americans) even GF Pancakes are readily obtainable and can be stored in a freezer until required. To not offer GF options in this economic climate seems to be financial suicide and a problem that I hope that the lovely Staff at Little Rock will remedy today.

Close to my family

Location

See below.

We always stay here. Boston being there is what we liked this time around.

The beds were hard and very comfortable, the first desk clerk that checked us in on Friday and checked us out on Sunday was very unfriendly. Never cracked a smile.

The toilet was plugged up, but it did drain, but very slowly 

We were surprised that it was not included in our room price, it was no different than all of the free breakfast except there was more of it and we had real plates. It was nicely displayed and there was plenty of food.

Paying for breakfast and our pipes made noise, lots of noise. I would have preferred a more secure parking area.

I was only there for 7 hours....The room appeared clean and modern...(Check out staff was very polite 3:30 am)

No coffee available for rooms except de-cafe. No 24 hour coffee service for travelers leaving before the breakfast meal. Pillow/bed are uncomfortable (need replaced), Service desk staff (8pm) made me feel very uncomfortable upon check-in (looked and treated me like I was going to a jail cell instead of a room as a guest). The gas station next to the hotel have Beggers and drug dealers at 4:00 am in the morning (stopped for coffee). Days inn close by appear to he frequented by prostitutes and drug dealers as well.

convenient location, airport shuttle bus

front desk staff was rude, room smelt like cigarettes, walks thin, could hear neighbours tv