The quickness to respond to situations and handle them in a respectful manner.

The issues that kept popping up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based items. The pool was also drained at the time and there were no breakfast options or even an easily accessible vending machine.

Good

Good

The bed was comfortable.

This hotel has maintenance and housekeeping issues. We spoke to the general manager (Derrick Seldon) who said we should request a full refund and that it was approved by him.

The fire alarm was going off uncontrollably, the bed sheets were not clean.

My queen suite was perfectly sized, clean, cozy and stylishly furnished for a reasonable price conveniently located near the airport.

No ceiling fan in bedroom, no internet.

dove soap in the shower

not enough towels

Loved how they had silverware and utensils in the kitchen.

Other than our shower wasn't working, I can't complain, but they had it fixed super fast.

The room is nice, clean and comfortable.

#1 problem is no hot water in the shower. I’m here with two girls that competed in a cheerleading competition and they have to shower in cold water. Charged a $100 deposit and the pool is down, the elevators are down and was basically told to take a bird bath because the sink water gets hot. Was told the boiler is out and it must’ve just happened but was standing there when another person called the front desk and said it’s been two days since her shower water has been like that. Then the guy called another worker or manager, not sure but I heard her say that everyone is aware of the problem including Maria the manager but the guy is trying to tell me she meant something else when she said that. Not worth the money at all and these girls are just trying to get a good nights sleep before competing again tomorrow. I will definitely never be back here again…