I loved everything ! The customer service is received from the AM shift Courtney and Rayshawn was above and beyond. I encountered a small issue with the PM staff with a request, and when I saw Courtney the next morning, she was on it ! Every question i had, Rayshawn had the answer. If not, Courtney wasn't too far away . This was my first time in New Orleans for my birthday and the customer service i received at The Courtyard Marriott French Quarter is why I am a Marriott member and why on my next trip to The Big Easy i will be staying at the Courtyard Again

The shower water is so hot at all times loved it everyone so nice and helpful really enjoyed the stay love the bar

No real close parking so we had to pay for valet parking

Nice customer service/ Friendly,Clean Rooms

Our room location and view was great! The staff was very friendly and helpful with everything we needed. The rooms were clean and hotel was very quiet which was nice.

Would have preferred breakfast being included with the stay and also the lack of a swimming pool. My sister and I had hoped to relax more but instead ended up just sitting the room most of the time.

Nothing. Wasn't there long. Very dismissive, stand-offish and “looking down” demeanor. Been to a lot of hotels in the Marriott family and this was by FAR my worst experience. Very surprising.

Customer service by the “Office Administrator”. Didn’t try to resolve the issue. Instead was demeaning and extremely dismissive.

Not too far from French Quarter

Parking is expensive and difficult. Ended up parking 6 blocks away in parking structure across from Roosevelt. Nothing in the facility indicates you’re in NOLA. Lobby Cafe very expensive and all packaged offerings.

Location great Staff good

Outdated, noisy, and scary elevator

the location

it was dirty and uncomfortable beds