Heated pool was relaxing and big enough to do my water aerobics activities. Personnel were helpful in getting my bag up stairs as elevator was not working.

Overall look of the interior was very tired and needs to be more streamlined and updated.

there seemed to be a lot of homeless around the property

several people always in the parking lot. Don’t know if they were guest or just people hanging out

Good location, decent rooms.

Not sparkly clean, lots of people hanging out in the parking lot and common areas at all times of the day.

Hotel is not worth price paid .

Room is samll , toilets is not good 😊

location was close to event(college graduation) and staff was great!

Only 1 entry in and out was different. The room we stayed in was tired . The ceilings had many water damage stains? the sofa was terrible . There was a small kitchenette set up but in pretty hard shape, small fridge had a good size dent in it. It was super hot weather and the bed was up in a loft area and the air downstairs so wanted the fan on, which is why I noticed the fan and there was a 1/4” of dust. I’m letting you know because we paid a high rate for the room( which I’m sure was due to the fact that many colleges had their graduation). You asked so I’m telling you how I felt. The bed sheets were clean and bed was comfortable and the staff was super nice!

the staff Melissa was kind. Gary was terrific he gave excellent service and suggestions.

no restaurants in walking distance.

The staff were very friendly! Very welcoming! Room was clean. And beds were comfy

Pool was Closed but we were informed weeks before Smoking smell from 2nd floor

The room was big enough and it had all the facilities inside. The location also was pretty close to the city with the car.

Breakfast is a joke. That is not breakfast but I would call it mostly a treat. A lot of homeless people and drug addicts were there as we found out that the hotel had an agreement to accommodate them. We did not feel safe during our stay. We only saw one normal person that you could say for sure that was not a drug addict. The rest were all junkies. I would not want to bring my family here. I believe the hotel should make that clear to people before booking as there are people that do have a problem with that.

location!

windows were old allowing for cold air in.

Comfy room with balcony close to UVM.

The manager was very pleasant and helpful, and they let us check out a half hour late when our flight out got postponed.

Our room smelled of smoke despite the hotel being non smoking. The room was freezing because the heat was off until I figured out how to work the unit. Breakfast was okay, not great.

Balcony, clean room, early check in was available, dogs allowed.

Whole lobby smelled like chlorine. Breakfast wasn't great but honestly overall can't complain.

the manager took off our second day for free

dirty, falling apart, our key wouldn’t open the door so the desk guy broke in and left it open

Breakfasts were good unlike other Inns that don't provide breakfast. Beds are comfortable. Location is very safe and convenient to go to other towns in Vermont. Will stay here again on our next trip to Vermont.

None👍😊

My only suggestion would be for better lighting in the parking area, it would be a safer more secure property if the lighting was better, it would surely let your patrons feel safer about going out shopping nightly or sightseeing during their stay.