Greetings, The property was actually in excellent condition and my discontent sources from Staff's inability to hold King room that I previously reserved for Feb. 23-25 on Booking.com. I arrived later than planned for check-in and phoned twice prior to arrival with updates on my travels. I also asked to move to King room on Saturday and was told that due to housekeeping Team attrition and low inventory, that this remedy wasn't an option. A reservation is a reservation no matter when guest arrives or why are particular room types even offered to guests? The handicap Queen room that was assigned isn't the room that I reserved and why recompense wasn't available from Staff is still a mystery to me. Respectfully, Thomas Michael Rooks Jr. [email protected] (386) 589-4796

Greetings, My discontent sources from Staff's inability to hold King room that I previously reserved for Feb. 23-25 on Booking.com. I arrived later than planned for check-in and phoned twice prior to arrival with updates on my travels. I also asked to move to King room on Saturday and was told that due to housekeeping Team attrition and low inventory, that this remedy wasn't an option. A reservation is a reservation no matter when guest arrives or why are particular room types even offered to guests? The handicap Queen room that was assigned isn't the room that I reserved and why recompense wasn't available from Staff is still a mystery to me. Respectfully, Thomas Michael Rooks Jr. [email protected] (386) 589-4796

Lo staff al ristorante, letti, spazio a disposizione, parcheggio

Il bagno, aria condizionata molto alta nelle parti comuni

Nice rooms Great staff Good location

The pool area

The dining area was beautiful and had a large selection to choose from for breakfast.

The bathroom.was not as clean as I felt it should've been. It was clean, but not detailed for new visitors. I also didn't like that I had to pay for breakfast in addition to my room and wouldn't be reimbursed for meals not eaten.

Area was convenient Bar and diner on the premises Pool and basketball courts

The room was perfect, great size, great room to move around. Felt very luxurious. The entire hotel was also very clean.

We had planned to use the pool but it is across the parking lot and not very nice. We had planned to spend some time by the pool but after we got there we decided against it. We had reserved a room near the top with a view and we got a room on the second floor, that was disappointing. Finally, we were not told that the dining room was closed all nights except Friday and Saturday. We went there for a nice dining experience and room without having to drive. We came down at the time advertised, dressed for our anniversary dinner to find the restaurant closed. I spoke with management and they did confirm that it was closed. I told them this was unacceptable. They eventually agreed to open it up for my wife and I and we had a very nice meal and overall wonderful celebration. I was very glad they accomodated us.

Short distance to port and coconut beach

Furniture need renovations - chairs and carpets are dirty and need to be replaced

Good stop over hotel from airport

Found basic, but fine for 1 night

We waited in the lobby surrounded by all our belongings for over an hour past checkin. Hotel is dated. Not quite clean. Tried to have lunch in the restaurant Friday. Menu items were not available just overall poor experience.

modern with up to date facilities plus I parked my car while I was away

Room wasn’t ready for check-in at 8pm!

Everything was old & run down

very clean and friendly staff

no comment

The room was very clean.

N/A

Size of the hotel. Showers, water pressure. TV. Kind staff.

The hotel looks outdated, with the paint peeling and very old chairs at the restaurant. The food in the restaurant was very average, not great. Charging $3 per small water bottle is outrageous. We were given 2 free water bottles but we were 3 guests. Price did not match the quality.

the staff. brittney, johnny, and francetta are amazing! they helped me plan a nice weekend for my girlfriend. i will definitely be back again.

there was a piece of gum in the microwave.

I like the area the hotel is located in, the selection of rooms and the cleanliness.

Housekeeping staff were a little rude during our check out process.

nice bar and amenities with everything you need there on site, very attentive front desk.

all the drawers in the room are super low, along with the toilet and the bathroom set up is weird with the handle to turn the shower on being on the other side of the door so you get wet turning on the shower to warm up no matter what. little things

good location, nice rooms and beds

not always clean (bathroom) no cups for coffee and terrible coffee machine