The hotel looks nice nice atmosphere around. Also, if you like to cook and spend time with friends, there is a good kitchen with all the equipment downstairs. The room has a nice bed with good linens, a view of the canal and a comfortable bathroom as are positive things.

The most important disadvantage of this hotel is the owner Bryan Deptula as well as the lady at the lobby, absolutely no idea of hospitality! A little later, to a question from the hotel by text, how do you like it here or not, I replied NO because I found the disadvantages and sent it in the textr, the owner wrote to me asking me to tell the details and what they can improve and I had to communicate with the owner, a very aggressive person in communication by phone and in messages absolutely not perceiving criticism, later to my number began calls, voice messages, and texts that absolutely not a healthy situation. I eventually contacted him and he began to talk in a high tone and explain to me that they are not a luxury hotel in this area (please note on the website Booking.com this place is 4 stars). I thing that every guest in this hotel is on vacation, I was on the beach and my dog was in the room and I had to get a lot of negativity from this person on the phone and as a result I was asked to leave the hotel at 8 pm with a refund when I absolutely did not ask for it. It is unacceptable such communication with guests! Never! Nothing about help and fix the issues. Also, this hotel is very intrusive before your arrival at the hotel, I received a lot of texts what SHOULD, MUST I DO to get my room when I have already booked my stay on the website booking.com (they ask for your bank card details, your address and other information which already provided to them by a third party). I have been using the BOOKING.COM for many years and in different countries, in this hotel the owner has no idea about the service, respect for your time. I am a third-level participant and noticed such disadvantages are just elementary: 1. Hair in the drawer 2. The Balcony is shared, not private as indicated on booking.com and website of the hotel. 3. The snacks, water and the dogs products are purchased, no the price list in the room, lobby and website.

Very attentive and helpful hosts. Lovely location, especially if you have a canal-facing room.

It’s in a nice location, close to everything, but not in the middle of all of the chaos.

No direction as to where coffee and supplies were located. Coffee was cold. Could be in better location or better signage.

the most welcoming place we have ever stayed with our 2 dogs.

Everything!! The place is really beautiful, bed is super comfy. The room is big and comfortable. The owners were really attentive. Coffee was delicious. We would love to come back.

it was a nice small cozy place

nothing

Very clean rooms. Cool decor, love the touch less check in & no room keys.

maybe a bit too over the top with the dog friendly aspect, we kind of felt weird about not having a dog there.

small pool area good for kids, close to some nice coffee shops etc

broken AC unit, noisy in window unit, lack of kitchen equipment/utensils. quite a walk from the beach area.