The customer was excellent.

The room look clean however I was very disappointed. I wiil never stay here again.

Nothing

The staff was incredible rude especially Nora the .....i have video of her bragging about the inconvenience of her denying my reservation because my card that was accepted and held for 3 days in the very same system . ... not to mention 20 minutes before check out and after Payment for the day and upgrade charges to keep the same room so of course I gotta wait 3-5 days minimum for a refund of my money so inconvenience was the emphasized behavior Clearly and at the end of all that I received a refund or the weekday rate from the night before but I paid the Saturday rate and was denied wow.... I contacted the Better Business Bureau so it's thier task now but I'm very disappointed in that place very will never stay there again and will be going to court about this treatment I received after spending hundreds of dollars causing no problems..... Disgusting

nothing it looks like a trap house.

i didn’t like the fact that the room looked nothing like the photos online. when I saw the room I couldn’t stay so I wanted to get my refund and they wouldn’t give me my money back.

Looks can be deceiving. I’ve stayed here numerous times with no problem. I have seen roaches in elevator and in bathrooms but this stay I couldn’t sleep, woke up with bug bites up and down arm😳🤬😡

Bug bites

everything was great

there wasn’t much to not like

water in shower didn’t really get hot in room 510

The location.

The shower didn’t get really hot and there was mold on the curtains.

Place needs to be fumigated due to the Roaches in the rooms of both myself and friends.

great facility

clean

Nothing

Rooms

held my deposit because they said we smoked in the room. We used a cup for outside and kept it foe each use dumped it and put cup in trash . We would never smoke in a hotel room just wanted an excuse to keep.my deposit ! Will never stay here again!!!!

the location

The staff was rude, We did not her room service either

price and location

no longer running shuttle to Metro station

I didn't like the roaches!

professional staff and clean room

NA

I had IHOP wich was right next door and it was good.

The had some strong smell and I couldn’t look at outside cause of where I was in the 3rd level of the room.

The air conditioner was infested with roaches. There were people slamming doors, running up and down the hallway, and screaming at 3 am. I left at 4 am.