Great location. Clean lobby and free breakfast. Refreshing pool.

Too many inconveniences with this hotel. I booked through booking.com. I booked one room for my family. And I booked another room for my mother’s family. When we arrived at 10pm they didn’t have my room only my mom’s room. They were sold out for the night so they accommodated us in a room that was down for service the AC indeed didn’t work in there. By the time we got into this room it was almost midnight. Too much chaos having to pack all our stuff up again the next day and move to a different room that we waited half a day for. We get into the new room and it’s missing a shower curtain, shower Matt, and the shampoo/ conditioner/ body wash soap bottles were empty.

Location is excellent, they have breakfast included, the rooms were nice and clean

The room is spacious

I wasn’t granted of my request to get the reward points during my check-in. And was only given an hour late check-out. I booked for 2 bed and was given a one bed.

Clean. Breakfast provided. Quiet overall.

We had no service on the tv, and when we went to ask about it, they blamed the weather. I then said “oh, so everyone is having that issue.” The desk associate then basically said no, but that there were a few complaints, but offered nothing to rectify the issue. I paid a little extra for an upgrade in my booking, but was given a different type of room along with no tv service, so I was a bit bothered with my stay here. Also, there was a moment when we left to go grab lunch and come back. We were gone for 30 mins and when we got to the room on the fifth floor, our key wouldn’t work, so we had to go all the way down again for them to activate the key. I honestly felt like I had more problems here than any other hotel, MOTEL even. I was disappointed for the price I paid.

Quarto. Espaço bom.

Café da manhã fraquíssimo.pane no elevador, tivemos q descer com malas pelas escadas 6 andares.

Location is ok , size of the room and clearness.

They reception didn’t have the right info about their mailing address , they only had starfoam cups for tea and coffee , which are so unhealthy and their coffee machines in the room were very poor quality plus breakfast was very basic .

The price was ok for Austin, I guess.

If you want breakfast at Soneta, you really have to be there really. Also, the staff at the reception is sometimes cold, sometimes on the defensive.

The place was amazing. Conveniently located off I35, but not too close to hear the highway traffic. Large room with the most comfortable beds! The pillows were awesome as well and there were plenty for each bed! Staff was super friendly and helpful when our remote wasn’t working for the TV. We will definitely be back! Also so glad they are pet friendly! My pet has to have medication so they have to travel with us. This makes traveling so much easier! Thank you!

The television stations weren’t the best. There was one free HBO station, and other stations were okay. The on demand was nice, but I’m not going to buy a movie at a hotel for $20.