They canceled my reservation 4 hours before check in and still haven’t received my refund.

Nice clean friendly quick check in

Very comfortable!

No pool or breakfast!

Easy commute to work from this location but unfortunately they cancelled my reservation without notifying me. I drove 6 hrs from Oklahoma to this location plus 47 mins of traffic added due to weather only to be told my reservation was cancelled due to no rooms available. Absolutely sickening! Staff member was No Help! No other options offered!

Never received notification via email or phone call of my room being cancelled due to no rooms being available. And If this was the case from the beginning then why would you accept and confirm my reservation beforehand!?? I drove 6hrs & 47 mins from Oklahoma to this location only to be told my room was cancelled! Staff member was No Help! No other options offered!

I didn’t like anything about this hotel

My room had roaches, had to pay 2$ for towels even tho they only gave me 2 …..room phone was plugged in the wall but couldn’t make a call no dial tone. The tv was on but no sound and no remote. I told net husband to get 2 keys and they told him each person with an id only get a key..

The front desk clerk

that it was a roof over our head in a area of sold out places

terrible customer service and terrible facilities. had to go buy cleaning supplies and new pillows and blankets because everything that was provided wasn’t clean. check in time was at 3 we arrived at 6 and were told we had to wait 30 more minutes to check in. went back after that wait and had to stand at the front desk for another 15 minutes for someone to come up there. was originally very mad and the staff but then I discovered that she was the only one working. she had to handle all check ins, customer service and clean the rooms. so none of this is her fault and I feel for her situation. corporate or whoever runs that facility needs to learn how to provide for their staff and customers.

close to highway/freeway