Super convenient location that was surprisingly quiet. Normally we stay at the Village but this time we decided to change it up and are pleased we had the experience. Extremely clean and well resourced rooms including a dishwasher! Small but good assortment of crockery and cutlery for the odd meal eaten in room. Pull out couch for daughter was too uncomfortable so she just slept on the sofa. The double beds were good but obviously small. Quiet and safe and super clean.

We were there 6 nights and had our room serviced once. We knew the pool would be small, but it was smaller than we imagined so we didn't use it. But it was nice to go up to the roof to see the view. We had no view from our room. But we did greatly enjoy the calm sitting around the pool and the cabanas and the cocktails we ordered were delicious.

Perfect location, clean and very quiet and comfortable bed!

Escalator not working but not a major as used the lift.

One of the best hotels I've stayed in Oahu. From the staff to the location. Everything is just perfect!

Location is the best place in Honolulu. Everything is at your fingertips from the beach, to entertainment, to amazing restaurants. You feel like you have a quiet and clean home amongst the machine that is Honolulu. Staff is friendly and the hotel provides you with everything you may need. Definitely would stay again.

Every staff member we engaged with was helpful, friendly, aloha spirit embodied. Room we booked was great! Clean, tidy, well maintained with ample wardrobe & drawer space. Bed was comfy, not too soft or hard. Power plug on top of each bed side table so we didn't have to search for one. Kitchen had options we didn't end up using, however glad to have had the cooking options. Fridge had good space. Loved having the bath & shower options for our stay. Bath was great if doing a fare amount if walking/hiking & need a soak, & shower had heaps of room with a large shower head, good pressure. Note our room had the water filling the tub from the roof. Valet parking team were fantastic! Easy access to street from lobby & lower lobby. Starbucks right across from us with other great eats within a 5-10 min stroll. Beach access was easy to find.

Nothing. Everything met our expectations, and in some cases, more than.

Good size room, good beds, good location, friendly staff.

All in all, we enjoyed our stay but there are a few small issues for improvement. Bathroom was very big but kind of dated with very chalky showerhead and taps. Too bad the bar is not open during the evening. We checked about 5 times and only once towels were available at the pool. Some people were raving about the attached Italian restaurant. Coming from Europe we think the quality was definitely not Italian and way overpriced. (Of course it's officially not part of the hotel.)

This was our second time staying here and we love it. Location is great for Waikiki, the rooms are big and well equipped. As we were away for a pretty long time, it was great being able to do laundry (for free!). Having the pool on the rooftop is great as you get view across Waikiki. Huge rooms, huge bathroom. A very enthusiastic two thumbs up.

Not an issue for us as we just went out, but the bar is only open during the day which is a shame. We could see it becoming a scene if it was open at nighttime.

I liked that the rooms were clean, spacious and located next to each other as requested.

I did not like that the concierge lady was not knowledgeable at all about activities. She did not want to help and could not suggest any activities. She also left early and told us that we would have to finish looking for more activities alone.

the room and friendly staff

the small pool

our room was great

small pool

Good

Good

Location was perfect.

Cleaning of room only Saturdays for the price we paid it should have been more often also the pool only on weekends really because of repairs or maintenance.

it was super nice super clean staff was wonderful there they greeted us with so much love

The location of this hotel is great! Close to so many shops and restaurants and not a far walk to the beach. All staff we dealt with were very friendly and helpful.

The location was fabulous for us. Easy to get to everywhere! The spaciousness of the room was exceptional and the bathroom was the shining star. The best shower and awesome bath with a "surprise" tv in the mirror - weird but cool. We didn't have a view of the ocean but we didn't care - we had no one looking in to our room and we were out exploring Waikiki anyway. Susan on the front desk was exceptional - nothing was a bother for her and she had a fabulous sense of humour.

No tea making facilities. We were not fans of coffee in Hawaii ( perhaps spoilt in Australia) and it would have been good to have options. One word of advice if getting a cab from the airport - make sure you say Hokulani Waikiki (access Lewers St) - because we said Hilton Grand Vacations and we ended up at the Hilton Hawaiian Village ( we didn't realise there were several properties under the Hilton Grand Vacations banner).