The location is key!! We will definetly stay here again!The hotel staff is extremely friendly! The room was spotless and super comfortable! Paking is ideal. The food in the restaurant was so yummy.

It would be awesome if the breakfast hours were extended to noon for those on vacation who like to sleep in.

Beautiful hotel with great amenities. Decorated well and well maintained. We loved the included breakfast, it was one of the best I have seen at any hotel.

We don’t have outright complaints, but I had frustration. The room AC would not blow on high and our room got super hot at night. Maybe it was the duvet that was hot. I asked the front desk to have maintenance fix it. They didn’t seem to understand what I wanted. I told them I just wanted the AC fan to go above low, it was stuck on low. It wasn’t addressed. We didn’t sleep well. We do still love the hotel

Check in was a breeze my request was accommodated to check in early if the room was ready. Lady who checked us in was the sweetest. Housekeeping was very quick as well when i requested extra towels. The place all around was very clean and all the staff was very sweet. Oh & the view of the Pagoda was the cherry on top I was raised in Reading & was down for my nephews graduation i currently live in Jersey so it was deff bitter sweet.

My only issue was the room door seems like it was recently painted so the door kept getting stuck & it was hard to open.

Very good

None

Downtown Reading right next to venue. Professional staff, great accomodations.

The location, staff, and breakfast were absolutely amazing! These rooms were probably the most sound proof I've ever experienced in a hotel room. It was so quiet, and they were sold out, so I know for sure there were people on both sides of our walls. We heard nothing, except a child in the hallway at one point. It was one of my most enjoyable stays to date. The free cookies were also a great perk. If ever back in the area, we will not even think twice about staying here again! It's a must!! Like I stated above, it was completely sold out the night of our stay, and everything was very well managed and kept up with.

The servers at breakfast were not very friendly, and didn't clean tables off often, but when we were finished eating, didn't miss the opportunity to tell us to tip her. I found that very rude.

The location was great, we went to a comedy show at that Santander arena and it was like a 50 ft walk. Staff was friendly and room was super clean.

Liked everyone

Close to attractions