The breakfast was delicious. Bed was comfortable.

Clean and great breakfast. The pool, hot tub and sauna were awesome.

Was given that had a shower that accommodated a wheel chair and the water went everywhere on the bathroom floor and had to use all the towels to dry it because I didn’t want to slip on the wet tile floor. Also I decided to stay a second night and they wouldn’t allow me the same rate I paid thru Booking. Same room, never removed my belongings but manager said corporate wouldn’t allow me to extend my reservation (even though the room was available) and charged me a higher rate. To me, that was pure greed.

breakfast was good. rooms were very nice. staff was great.

sauna was broken, hot tub was unusable, pool chemicals were imbalanced.

Very clean and nice staff.

nothing

Nice accommodations, nice breakfast and newer appearance than the other hotels in the area.

Side of bed only about 8” from heating/AC unit in rm 206. Highest price of hotels in that area.

Everything was super clean. Room VERY comfortable. Pretty, bright, and newish contemporary furnishings, mattresses with dreamy pillow top-like feel - as comfortable as my Sleep Number bed at home. 4 pillows/bed, choice of soft or firm. And the sheets!!! Like whipped cream smooth. Bathroom was immaculate. Chaise lounge-like side chair with a fabulous reading lamp over it, big windows that actually open, Kuerig coffee maker in the room. Breakfast was good, nice selection, pancake machine was fun. Sugar free syrup offering was a nice surprise.

Booking.com price was cheaper than going directly to Holiday inn Express. Would have preferred to stick with HIE site. Disappointed with the current cancellation policy. 2 years ago we stayed at a HIE in Madison Wisconsin for a biking getaway. Cancelled our 2nd night due to poor weather at no extra cost, pretty sure it was because we'd signed up for a loyalty club membership.

Pancake maker was a huge hit for our granddaughter! Breakfast yummy! Pillows amazing! Pool fun! Staff very friendly! Beds super comfy! We loved our stay!!!

Not a thing

Pool had to high level chlorine and made my kids sick from it the whole time we was there and the hot tub was broke the after we used it maybe 2 times