The property was clean, and the staff was kind. The bed was very comfortable, and the location was great.

The room was not suitable to have a young child staying overnight, the door unlocked from the inside automatically when the lever was pulled with no additional security and so we had to barricade the door with a bench at night to make sure our toddler didn’t potentially wander out. The photos online were misleading, I was under the impression there was some sort of complimentary food onsite other than coffee and tea. The pool and its surrounding space was also much smaller than presented online. The property did not feel like a hotel, more like an upgraded motel. It didn’t feel very luxurious, and the interiors were almost so minimal it was underwhelming. The bathrooms were clean, but for the price I was paying I expected something nicer. It was very small. Also, the additional fees upon arrival of $25 PER DAY for parking and $25 separate dollars PER DAY for internet/etc were insulting after paying so much to begin with. It added $150 to our bill, which btw their parking lot had flooded so I’m not even sure why we had to pay for parking…

Enjoyed the coffee each morning and rode complimentary bikes to the beach!

Everything was great!

the fact you could text to get help from the front desk

the room was extremely minimalist and cold. The bathroom had no storage for my facial products. For the extreme price the entire hotel room was very underwhelming. I regret paying that much for that level of hotel room. It was a cleaned up motel as far as comfort goes.

cozy and minimal vibe

Hotel is gorgeous and serene

Pool wasn't open (but that wasn't a surprise)

The aesthetic of the hotel is beautiful. Staff was nice, I requested a special arrangement that was provided very nicely.

Location is not the greatest, there’s not much around and it’s not walking distance to any thing. I did not like that you have to pay an additional $25 to park your car at the hotels lot or choose to leave your car on the PCH. One of the attractions to this hotel is that it has the only pool in Malibu, which is not even ready for use. It would’ve been nice to be notified that the pool was not available after booking so that guests are aware even though their website says early 2022. I also believe that for the additional amount of money they charge you a night per person to use their amenities, there wasn’t really much to use. The lobby could have been used as a community room or it could serve as may be a winetasting service or hotel self serve mini bar at night considering that there’s nothing around the hotel.

The rooms are great although they are a little bit on the small side, they have a patio that we really appreciated as we were traveling with a dog.

We had one person knocking our room's door at 2AM asking for the Wifi's password desperately, it was really hard to get back to sleep after that incident. It is not good because parking within the premises is paid and the fact that someone (not a guest of the hotel) was wandering around at that time makes me wonder how safe my car was (the hotel refunded me the parking fee though). Price of items in the fridge are kind of high although everything is more expensive in Malibu so it's kind of expected

The rooms look out onto the 1 freeway which is a busy noisy four lane road. The hotel is basically a motel with nice bedding and stylish decor. Bookings said their room service (which there wasn’t) and a pool (which was closed). The breakfast of a baguette (without butter or jam or a plate) was really stale. And there was no sugar with the (admittedly delicious) coffee. Only stevia or honey. You can’t really walk to anywhere and it’s not near the beach at all. I was with kids and there was nothing to do at the hotel except sleep. Nothing to explore, no games, nothing. Just a room on a gravel road that leads to the parking lot. That said the staff were lovely and did the absolutely best. The bunk bed was cool.