Very comfortable and clean and reception staff were all very helpful Breakfast was excellent

Nothing springs to mind

Ubicacion. Comodidad. Calidez. Desayuno

El sistema de la ducha. La llave mezcladora es poco convencional. Hay que tomarle la mano

La situation,la chambre,le restaurant

Rien

...das Einzelzimmer war ausreichend groß ...der Schrank bot für eine Person üppig Platz ...die Lage ist perfekt zwischen Altstadt und Guggenheim Museum ...das Frühstücksbuffet für spanische Verhältnisse hervorragend!

Très bon accueil. Personnels au top, sympathique et très professionnelle. Ils nous ont bien informé et leurs conseils nous ont été précieux. Merci à eux

Rien tout était très bien

Posizione straordinaria Pulizia perfetta

Prezzo della colazione eccessivo e non adeguato al servizio offerto

Ottimo hotel, proprio di fronte al ponte di Calatrava e in zona perfetta per visitare tutti i punti di interesse della città, anche a piedi. Stanza nuova, dotata di ogni comfort e molto pulita. Ottimo anche il ristorante/bar, dove volendo si può fare colazione. Grande disponibilità dello staff.

La nostra stanza aveva un affaccio su un cortile interno un po' bruttino, ma era ben segnalato al momento della prenotazione. Le stanze con suggestivo affaccio sul fiume richiedono un budget diverso.

Convenient location to Guggenheim and Bilboa museums and restaurants. Comfortable room.

Breakfast was awful. All cooked items were stone cold without any attempt to keep warm. Cold meats looked sweaty. Orange juice had black bits floating and tasted unpleasant.

Staff were very friendly & helpful. Convenient location.

Air vents were extremely dirty with lots of dust fibers hanging out of the vents. Air conditioning is turned off from approximately 2AM - 10:30 AM which makes room stagnant as there's no type of fan. I was told I could open windows but then rooms across the way could see into my room. Suggestion to please clean the air vents & provide a type of fan for air flow. Also pillows are very flat & uncomfortable.

very nice modern hotel within walking distance to the Guggenheim and old town. We shipped some boxes ahead and they were very good about holding them for us. Breakfast was also very good.

room was too warm and shower sprayed outside of enclosure

Staff was very helpful!

Good atmosphere & great location, clean & confortable rooms. Breakfast was great & friendly service.

Difficult to find parking round the area for a 9 seater vehicle. Apart from that, everything was great!

This 3 star hotel really raised the expectation for what I expect in a 3 star now, feel like I now have to opt for a 4 star hotel elsewhere for the same experience I found here. The lobby is really nice, everything was perfect.

The bathrooms did not have locks.

Perfect location, friendly staff and great to have a gym and sauna available. Good value for money.

-

friendly staff

Good value. Excellent location. Very nice staff.

Decoration. Cleanliness. Pillows.

Great location and clean facilities

Very noisy room with no soundproofing at all.

the location was great and added a bit of a new atmosphere to the visit

we did stay in a triple room, which was wall to wall to another building which had construction works going on, so we were waken up every morning with banging and construction noises. We did query after the first night whether that was normal and we were told at reception that they were from next building and they couldn’t do anything. After checking there were still rooms of the same size available to change, however we were never offered a change of room, moreover we were asked to cope with it. that was definitely a disappointment.

Nice, clean room with friendly staff close to the many attractions in Bilbao.