Personal war sehr nett und Freundlich. Hotel und Zimmer sehr sauber. Frühstück sehr lecker. Zum Stadt- Centrum 300m. Wir kommen gerne wieder.

Parkplatz bisschen eng.

フロント、食堂、清掃の各スタッフが皆親切で良く働いていた。ストライキで列車が動かず、次の目的地に行くことが出来なくなったため延泊をお願いしたところ、親身になって対応してくれた。 朝食は種類が多く（ただし温かい料理はゆで卵のみ）、果物がきれいに盛り付けられているなど、かなり充実していた。

特にありません。

The location was fantastic. I had a view to the river. Close to everything. The staff is friendly. The room was clean and comfortable and breakfast was great

Great location great staff

Bed was hard but it so much personal taste

The room is spacious. Location near to Alstad...and easy to get transportation.

The shower is less strong.

The view from the window is excellent even from the second floor.

Super location of the hotel - right next to the riverside and in immediate vicinity to the historical city. Beautiful view at the river, so it's worth taking the room facing it.

The rooms could be slightly bigger, and more options for bigger families.

parking was conveniently next to hotel

staff hotel breakfast amazing

nothing

Great hotel, centrally located, very good breakfast. Has 24 h reception which is very rare in germany :-)

Everything was perfect

comfortable, clean hotel. breakfast buffet is exceptional and the staff very friendly and helpful

Location is amazing, center of Heidelberg. Close to most of the city's highlights. Even more amazing that it is possible to book (in advance) a parking for 12 EUR per night. We were lucky to get a room with a view over the river and city center. Breakfast was generally good, big choice and good food/coffee quality. Receptionists were friendly and nice. I would give this hotel 4 stars, but there are couple of things.

Lobby on the third floor was every day (we stayed 2 nights) used as a station for cleaning. There should be another place for cleaners to sort towels than lobby area meant for customers. On a second day of breakfast restaurant was empty for croissants, water melon and vaffels at 09.16 (while open to 10.00). I remembered it since these are favourite things of my 3 y.o. :)

Everything was just perfect, the location, the staff, spotless clean and onenof the best breakfast I have ever seen in a hotel.

Very nice hotel to stay overnight when traveling. Friendly staff clean and neat. Parking the car can become difficult given limited amount of parking space available which come at an extra cost.

Well located, staff very nice, breakfast was great. Nice view of the Neckar.

Only one rather small window per room on the third floor. Bathroom on the small side.

Everything was great. The location, staff, cleanliness, size of rooms, view, facilities, and more.

Nothing.

Delicious and varied. Top quality food

The room was very clean, quiet and comfortable. It had a nice view out the window overlooking Heidelberg and the city life. It was very conveniently located, only about a two block walk to the main street in town, or to the river walk in the opposite direction. The staff were all very kind and helpful.

I don't believe I would change a thing. We had a great time at the Panorama and would stay there again if we get back to Heidelberg. Strongly consider the Panorama for your upcoming stay in Heidelberg!

The single room I had on the ground floor was clean, warm, pleasant and catered to my needs. The bed was comfy and although the view faced a curved junction it was quiet. I appreciate the breakfast buffet very much as you can tell the amount of effort and consideration the hotel took in preparing a gorgeous and scrumptious spread which also catered for non-meat eaters. The fruit platter was really impressive with a variety of seasonal fruits. Each morning, there was also a tray of "coffee to go" near the hotel entrance. My thanks to the staff for making it a great stay. You truly value your guests.

None. It was perfect.

Room was nice size. Bed was comfortable. Bathroom also nice size. Easy walking to city attractions.

Might be a Germany custom but no wash clothes. People must come with their own loofas.

I love hotel. every time my wife has to stay overnight at the hospital this is where I stay.

just about hard to get a room - so book months in advance.

The Panorama is well located. you can easily walk to the wonderful pedestrian shopping streets and to the Alte Brücke. Also you can walk along the Neckar. The view from my balcony was beautiful. The staff was friendly and helpful and the breakfast was lovely and substantial.

Nothing really. I liked everything