The view from the room was excellent. It was very pleasant and energy boosting. The breakfast was good and well spread. The reception hall was excellent and filled with cinnamon smell. The welcome drink Cinnamon Ice tea was very good..

The bath room door insdie the room was too narrow. very fragile. Could have been better. Iron box and iron board were not there. We did ask, but not provided. The price of dinner buffet was very high, so we did not eat.

Leaving

Cash stolen from inside the room. Manager refused to accept responsibility or handle the crime

Location, fantastic beach, great pools, good breakfast and food. The staff are friendly and helpful.

Dated, Bathrooms need a revamp, Hot water was an issue in our room. If you stay on the ground floor then privacy is an issue.

All the staff were always smiling and friendly particularly the front of house staff. We always felt like we were the only guests there.They made us feel so special.When my daughter got sick staff went above and beyond to help and get a doctor and give advice. The rooms were kept spotless and the beds were comfy and cosy The view from the room was perfect. The food was delicious also.

There was no spa as advertised and no comfy bar as advertised.

Nice swimming pool, good location. If you like the ocean make sure to check when it’s a season and it’s possible to swim as July is off season and ocean is not blue. Wi-Fi and air conditioning was good. Food ok, chef is very good just no options at all what to choose, most likely it’s because it was off season.

Breakfast was ok ok.

Could have done with more variety of dishes.

when I reached the property at 2.30 pm on 16-05-2023 I was told that the ac isn't working and I should be looking at an alt accommodation not a call and the ac was off since morning only after I reached they sent a message horrible experience

nothing

Pool.... Near by beach... Location... Staffs... Room

It's ok but I found small ants in room... Which staffs help to remove... But it should have been cleaner and also there should be some mats on the ground

The room was nice and the hotel facilities e.g. gym, spa , pool, restaurant were lovely. Great location on Bentota beach.

We stayed for two nights. We arrived early on our first night and we had no problem waiting until check in time to check into our room, however upon our return at check in time we were told we had to wait a further 30minutes at least. Then we were told a king room wasn’t available but a twin room was. On the second day we woke up to loud music and construction work to find that there was a 500 people event taking place at the hotel that evening from 4.30pm - 11.00pm. We had not been told about this upon our booking nor had we been told about this on check in. The music was exceptionally loud in our room and the volume of people and event meant that the gym was unusable due to the set up of equipment. This was meant to be a relaxing last day of our holiday and unfortunately it was not as relaxing as it should have been. As we explained to staff if we had been informed about this event we would have made alternative arrangements for our final night of the holiday. We found the lack of communication and attitude of staff frustrating compared to the incredible hospitality we received in other areas of Sri Lanka. Whilst the hotel is aesthetically beautiful and reasonably priced for this area of Sri Lanka I wish we had spent a little more on one of the surrounding hotels in the area.

Wonderful location with beach and pool in great combination. the rooms right by pool are the best. very calm and staff were incredibly friendly. pool is stunning.

hotel is definitely one of the top ones in the area although quite old and run down, shame. sheets unfortunately were full of stains (looked like foundation and blood?) in both rooms. great potential. bathrooms could do with a little TLC.

For us as a couple in their early sixties the location was perfect. The hotel is right on the beach sandy beach whilst at the back are nine or ten excellent places to eat. The staff were all very helpful & friendly. The hotel itself was kept spotlessly clean although as others have said, the rooms do need some updating. However from our perspective this isn't a massive concern as we didn't spend much time in our room. All rooms have a balcony or terrace on the beach looking out to the beautiful Indian Ocean. A mention for Subu tours who are located just outside the hotel on the beach. We booked three trips with them ( river safari, turtle sanctuary and elephant safari) and they were excellent.

The only real problem for us was the air con which was pretty poor and obviously needs replacing. We did report it as soon as we arrived but in fairness to the staff there's not a lot they can do.

Loved the location of the property with its sea facing unhindered view!!! The staff was very friendly and was always ready to help. Would definitely recommend anyone who is wanting to stay there , a small tip*stay there for more than 3 day.. so that you soak in the property.

location

internet service was slow in the room and sometimes it was off. can it be improved?

very beautiful beach and small ireland nearby , nice place to chill with your friends )

nothing!

room was not clean ! bed sheets were dirty ! no towels no shampoo no hair dryer no wifi !

Room was very comfortable with lovely views to the beach. Breakfast was excellent with a great choice.

beach, hotel area and room was beautiful . View from the room was excellent.

Food menu was very sort. too few.

Right in front of the beach and the stay is great value for money. Very helpful staff. Lot of open areas. Swimming pool is large and the restaurant is good.

It was the best experience in Bentota

Room service

beach

room, bathroom, food, bed everything is very old and not clean

Staff helpful and friendly

Cleanliness is poor and there was a lot ants and insects and I surprised when I returned back to home there was some in my luggages