- Access to the beach - The sea view suite - House keeping staff outstanding and so professional. - Short distance from Baku. - Rashad in the restaurant super nice and professional.

- The two ladies serving breakfast in the caffe not professional at all. - The swimming pool guy add Chemicals in the pool before my kids get out. -Breakfast has Insects flying around and hair in the food. - The DJ lady asked us to pay money to play Arabic songs. - The front desk staff so formal, they should be more friendly. - Some of the room facilities are in a very bad conditions. - You need to carry money with you all the time because, if you ask for any help the staff will ask you to pay them for doing that. - They don't care about customers satisfaction.

The staff were very accommodating.

Sea view and pool. sraff at the reception

Very loud. not very clean. the staff int the restaurant does not speak english

Beach front, but almost no one are staying there!

Old building, room door doesn't locked from outside! Safe box doesn't work and movable! Most of the restaurant menu food order are not available! most of the facilities are out of service such as the swimming pool which was closed! Far away from city center!

We went on a rainy day and that also played a big role when it came to staying in a resort. However, the hotel was clean and the staff was friendly and welcoming. Our waiter Elvin was superb during our first-night stay. He went above and beyond expectations and deserves major kudos. He's one of the main reasons our stay went well. The prices were really acceptable and the food was delicious. Our room was facing the Caspian Sea and that's another thing that we really enjoyed, especially in the Morning. There was live music in the restaurant area which is also a bonus.

When you go to a resort you expect to be swimming in the sea if there is one. That's what I did but it was the worst sea experience ever. I came out of the water and some parts of my body were covered in oil. Even after the shower I still could sense the smell of the petrol. I know it's common in Baku since there are many oil rigs, but the water should be cleaned next to the resort, at least the coast. We had our baby stroller with us and riding near the coast resulted in our wheels covering in oily sandy stains that were impossible to clean. When I asked if it's fine to swim in the sea at reception, the answer was "Yes, unless you mind the weather". You should not recommend swimming to anybody in such conditions. The room itself was very pleasant, however, the bathroom wasn't that nice. It was smelling weird, also the hot water coming out from the tap was slightly yellowish at the beginning. Amenity kits were very poor. Only shower gel and shampoo and soap which weren't that great. For the value we paid, we were expecting something better. The pool was closed already at 6 pm which was also the downside.

The hotel view is amazing and excellent staff and facilities. The manager and the all staff are really good and helpful.

Looks ok from the outside, terrible on the inside. Smell of stale smoke everywhere and mould in the bathroom.

It was totally not what was mentioned on the website, all was old and needed maintenance. Pool was really dirty. Rooms were old and bathroom was dirty and items were rusty.

the sea view,

about pool and spa

staffs are not supportive,

Staff, Location

So many worms alive in the Swimming Pool, dirty water of the swimming pool, no hot water supply in washrooms

The breakfast is buffet style (huge variety) and the wonderful chef made sure we were happy and satisfied! She even gave us fruit in the swimming area after breakfast hours. Upon our arrival we asked if we could get a room upgrade and we were surprised we got better than what we were hoping for. About the beach – exceeded expectations: I struggled to figure out the situation of their private beach on the website, but once I got there I was pleasantly surprised to see a nice, clean and swimmable private beach area with umbrellas, chairs and showers. Our stay felt like being surrounded by a local, caring family rather than a hotel! They went above and beyond to satisfy all of our requests, they even gave us a power strip so we could charge all of our things.

The gym/fitness centre needs some more work but it’s usable.

staff

all good

Seaview

Food Amenities

location

language issue

Friendly staffs at the reception. Special mention and thanks to Ms. Wafa for going out of her way to help us.

Only one of the restaurant was open

the location the pool the breakfast was wide variety

the food at the restaurant was very bad the staff were not supportive

I like that I find my self after a long time on the shore of Caspian Sea

It's not my expectation

the staff is very friendly, the Beatch is good and good

swimming pool so busy and not clean enough

Food , Superb , Many things for kids in food , Fresh cooked 🍳 food made my journey healthy, Everything in hotel 100/100 Cleaning staff old lady was very good and happily cleaned our room

Sea side location . The room (R-211) we stayed was spacious and also got plenty of natural light. Bed was very comfy. Wifi signal was strong. Though breakfast items was not in much varieties , it was okay. All the staff in Front office and in the Breakfast hall were very attentive and helpful to their guest. The lady (ILHAME) in the breakfast kitchen was very well behaved though she can not speak English. When she understood that we are vegetarian she prepared a veg dish for us and personally came to our table to serve us. That should be the staff in hospitality service. Also Yousef in the breakfast hall is a good staff. The Restaurant of the hotel located just beside the Caspian Sea. Plenty of Space to sit in the restaurant and enjoy the food and the nice view of the Sea. Airport transfer driver and the car was perfect.

The restaurant staff can not speak or understand English. So it was very difficult to place the order and communicate with them. Also very few Vegetarian items available in the restaurant. Also in the breakfast hall staff can not speak or understand English. Though this language problem not only in this hotel, almost everywhere in Azerbaijan people don't understand English.

location, swimming pool, beach, staff, sawana

room so old , WC small and small very old