San Grand Hotel & Spa

4.8

Outstanding(2,203 Reviews)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

About this hotel

Ideally situated in Hanoi, San Grand Hotel & Spa features air-conditioned rooms, a shared lounge, free WiFi and a restaurant. This 4-star hotel offers a bar.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

2 mi

Vietnam Museum of Ethnology

5.7 mi

My Dinh National Stadium

9.2 mi

Hanoi Old Quarter

0.3 mi

Available Rooms

Deluxe Double with window

1 Queen • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

San Double / Twin City View

1 King or 2 Single • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premium Double Room with Lake View

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Senior Suite with Balcony

1 Queen • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Classic Connecting Room

1 Queen • 624 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

$$$$

San Grand Hotel & Spa

$$$$

4.8

Outstanding(2,203 Reviews)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

About this hotel

Ideally situated in Hanoi, San Grand Hotel & Spa features air-conditioned rooms, a shared lounge, free WiFi and a restaurant. This 4-star hotel offers a bar.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

2 mi

Vietnam Museum of Ethnology

5.7 mi

My Dinh National Stadium

9.2 mi

Hanoi Old Quarter

0.3 mi

Available Rooms

Deluxe Double with window

1 Queen • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

San Double / Twin City View

1 King or 2 Single • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premium Double Room with Lake View

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Senior Suite with Balcony

1 Queen • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Classic Connecting Room

1 Queen • 624 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Reviews

4.8

Outstanding(2,203 Reviews)

100% verified reviews

4.8

Nov 2024

Amazing stay and fantastic location

Absolutely perfect stay, we loved everything location, rooms, service, food, staff. They are were so helpful and responsive in the lead up to our stay and responded quickly and efficiently

Nothing it was amazing

4.8

Nov 2024

最高

Rubyさんがとても優しいです。また来たらここに泊まりたいです！英語も通じて、立地も最高です。部屋も綺麗で、快適でした。朝食はどれも美味しくて良い時間を過ごすことができました。ありがとうございます。

4.8

Sep 2024

Pleasure stay in Hanoi

Very well maintained and everything works as it should. Pleasant Restaurant Manager that makes the stay more enjoyable.

Nothing

4.8

Aug 2024

Very pleasant find

The staff were extremely helpful and responsive. Breakfast buffet was good. Had a nice view of the lake. Very central location in the old quarter.

4.8

Aug 2024

좋은 호텔

One of the standout features of the San Grand Hotel was the attentiveness of the staff, particularly Ms. Anise, the front desk manager. 안이사 씨는 매우 도움이 되고 친절했습니다. 그녀의 전문적인 태도와 고객 중심적인 접근 방식은 매우 인상 깊었습니다.

4.8

Aug 2024

it's great that i'm here

We had a really lovely stay here. Great location, great hotel, great breakfast. Check in was super efficient and extremely helpful. We were told everything we needed for any of our stays on arrival. The offer to use the room after check out for us to shower and get ready for a long flight was really appreciated and most welcome. I highly recommend this hotel. Anise is a fantastic manager

4.8

Aug 2024

中心的酒店

我最近入住了三大酒店,这是一次非凡的体验。酒店员工的周到体贴尤为突出,尤其是前台经理Anise女士。当我需要购买药品时,她不仅耐心地给我指路,还亲自带我去附近的药店,确保我顺利购到所需药品。她的热情和贴心令人感动。酒店设施一流,房间宽敞舒适。酒店员工对细节的关注和真挚的服务态度给我留下了深刻印象。我衷心地向任何人推荐这家酒店,它无疑是这座城市的珍品。期待未来能再次光临,继续享受安妮丝女士及酒店团队的优质服务。

4.8

Aug 2024

便利よく、スタッフが皆心地よくて良かった

スタッフのLilyがモーニングでとっても快適に過ごさせてくれた。おすすめのお店を教えてくれたり、アメリカーノが好きな私に気配りをしてくれて注文しなくてもすぐに持ってきてくれたり、、とにかく気配りが良かった！また泊まりたいと思いました。

4.8

Jul 2024

Great location and staff very helpful

Close to the lake and staff were very helpful (Susan)

Heavy rain caused the room to leak.

4.8

Jul 2024

Ottima posizione per visitare la città vecchia

Ottima la posizione nel quartiere vecchio della città. Colazione molto buona. Prezzi nella media di Hanoi. Hotel pulito e personale gentile e professionale.

Nulla

4.8

Jul 2024

Brilliant location, staff and facility

This property was brilliant, brilliant location, brilliant staff. Ruby and Susan were brilliant at accomodating to our needs. Susan was great at helping us with our 2 year old for some smoothies and a special egg coffee for us, so brilliant.

Everything was perfect !!

4.8

Jul 2024

Great location with a fabulous roof top bar

Great location, especially loved the roof top bar. Staff very friendly and helpful, always willing to help find a taxi, get extra towels, translate for us, etc

4.8

Jul 2024

Very Pleasant stay

Everything. Particularly Susan, Assistant Manager F&B was excellent.

4.8

May 2024

Excellent even better when we changed our room to a lake view

Location & Service from staff

Room with no view no real window

4.8

May 2024

Fantastic experience.

Location, service, cleanliness and that it is just a wonderful place to stay. Susan, Ruby, Tom, Mike and all other service staff were excellent.

4.8

May 2024

We loved our stay.

We loved the location. The staff were incredibly capable and helpful. The restaurant has a lovely view and serves many good food choices. Kylie, our hotel contact and hostess made our trip to and from the airport and our room reservations seamless. In the restaurant Susan and staff were gracious and helpful during all our meals.

4.8

Apr 2024

Très belle vue, confortable et agréable hôtel

Très bon accueil à l'hôtel. Magnifique vue de la terrasse sur le toit, sur le lac , bar avec cocktails délicieux et originaux. Personnel efficace, très agréable et sympathique, Jolies décorations et figurines au bar du 11è. Chambres super confortables, climatisation efficace et discrète, insonorisation, excellente literie. Très belle vue de la salle à manger sur le lac au 10è étage, buffet du matin plutôt à l'européenne avec présence de sushis également. Goûter l'après midi .

Pas de fauteuils relax à la terrasse sur le toit. Les deux fauteuils présents sont abîmés.

4.8

Apr 2024

This is the place to stay in centre Hanoi and price is great

We have been in this are for third time in different hotels and this was the best for far in cleaning, security, breakfast and top afternoon tea and the view is amazing!!!! The staff was outstanding from beginning to end. They welcomed with tea, and explain us all the amenities that the hotel has plus they gave us a map form the city and explain everything we needed to know plus our own questions. From all the hotels I could tell this one is taking a step ahead from security in who is coming in the hotel.

All was great.

4.8

Feb 2024

Schönes, zentrales Hotel mit Seeblick

- Restaurant-Aussicht - Frühstücksbuffet (abwechslungsreich) - zentrale Lage - Wäscheservice

- Dusche (Temperatur wechselte ständig zwischen heiß und kalt) - Hinweis, dass Handtücher nur gewechselt werden, wenn sie am Boden liegen wurde nicht beachtet (es wurden jeden Tag die Handtücher getauscht) Weiterer Verbesserungsvorschlag: Statt jeden Tag neue Plastik-Wasserflaschen zu bekommen, könnte man einfach Wasser zum Nachfüllen bereitstellen (spart eine Menge Plastikmüll)

4.8

Feb 2024

Very enjoyable experience

Location was great Very nice hotel & great staff, from the doorman to the cleaner, receptionist

Nothing

4.8

Feb 2024

Idiaal htel voor uw verblijf in Hanoi

De liggingen, centraal gelegen voor cultuur en nachtleven

Niets

4.8

Feb 2024

Love and Will recommend to anyone

Great staff and location. Right in middle of tourist attraction and great food and coffee 2 minutes away. Hotel also provide good breakfast and afternoon tea.

Nothing

4.8

Feb 2024

the location of the accommodation was ideal. Situated in a vibrant neighborhood, it offered easy access to various attra

I recently had the pleasure of staying at a delightful accommodation that exceeded my expectations in every way. Ruby, the lovely host, ensured that my experience was nothing short of exceptional. From the moment I stepped into the room, it was clear that meticulous attention had been given to every detail. First and foremost, the room was incredibly spacious. It provided a sense of openness and tranquility, allowing me to unwind and relax after a long day of exploring the city.

4.8

Feb 2024

A pleasant first visit to Hanoi

Location within old town

Size of rooms (very small)

4.8

Feb 2024

Tuyệt vời

Nhân viên thân thiện Frank

4.8

Feb 2024

Hospitality and Care from hotel staff , specially from Kylie was outstanding

Hospitality and Care from hotel staff , specially from Kylie was outstanding . Location of hotel is great , breakfast was good and room was quite clean . I really liked proactiveness by staff -Kylie .

Room size could have been bigger .

4.8

Feb 2024

Great hotel with lake views.

The staff were super helpful. The view to the lake was magnificent. So close to everything.

4.8

Feb 2024

We loved Hanoi. As this is the time of New. It’s fun

Hotel is at fantastic location if one wants to stay in old quarters in Hanoi. Hotel has excellent breakfast and good view of the lake. Staff is very friendly and always ready to help and advise. Ruby at reception was always helpful and ready with smile.

We wish rooms were little bigger for stay of few days.

4.8

Jan 2024

Najlepszy hotel w Hanoi

Hotel położony w maleńkiej uliczce w świetnej lokalizacji na Old Quarter, blisko ulic handlowych, jeziora i teatru wodnych lalek. Obsługa najwyższej jakości że szczególnym uwzględnieniem ms Kylie Tran która dbała abyśmy mieli wszystko czego potrzebujemy. Tak pomocnej obsługi nie spotkałem chyba w żadnym hotelu. Czujecie się tutaj na prawdę zaopiejowani.

Nie ma żadnych minusów.

4.8

Jan 2024

Sehr gutes Hotel

Sehr freundliches Personal, gute Zimmer, zentrale Lage

Unsere Wäsche wurde nicht rechtzeitig gereinigt

4.8

Jan 2024

Very enjoyable

Everything

Room quiet small

4.8

Jan 2024

Great vacation 🥰

Everything was as we expected! Breakfast included abundant and great! Location, friendly and helpful personnel ❤️

N/A

4.8

Jan 2024

Great stay!

Location, food, personnel exceptional!

N/A

4.8

Jan 2024

Sehr schöner Aufenthalt wir kommen wieder!

Tolles Hotel! Sehr nettes Personal und die Betten sind mega bequem!

Das Frühstück war ein bisschen Basic. Das könnte man vielleicht durch ein paar vietnamesische Speisen ergänzen. Müsli wäre auch nett gewesen.

4.8

Jan 2024

A must stay in Hanoi.

Excellent Hotel choice in crazy busy Hanoi. Our room was cozy, comfortable and quiet with excellent bed, blackouts cutrains, good AC and lovely bathroom with great hot water. Location is perfect on side street but walk to everything. Kylie & Ruby were very helpful both before and during our visit with excellent communication and tips. The sky bar overlooking the lake was nice to come back to back to in the evenings. Breakfasts were also very good with plenty of options and helpful staff. We will stay here again for sure on our next visit to Hanoi.

4.8

Jan 2024

Special thanks to Kylie and Lea for the arranging and information.

Great service and care, lovely hosts, thank you Kylie, Lea. Also the front desk staff were amazing. Very friendly, helpful and attentive staff. Always asking you if you need anything. The offer of afternoon tea which was just a nice extra bonus. Location is in the middle of the historic old quarter - noisy, busy but really interesting! Only a couple of minutes walk from the lake.

none

4.8

Jan 2024

Alles gut

Ruby super Organisation

4.8

Jan 2024

Perfect place for a stay in Hanoi

Very friendly and helpful staff. Also a wonderful breakfast with a great view

Nothing

4.8

Jan 2024

We want to give 11 points !! Amazing staff members in an excellent hotel. Highly recommended !!

We felt very welcomed the moment we entered the hotel. The staff were super lovely, the sweetest ever in our traveling experience. The hotel should be proud to have the team working there. We enjoyed the welcome drink and the local sweets. In the room, we got some free water, little local munchies, wow, so delicious and we received some too when leaving. Amazing ! The location was perfect in the old town, many good restaurants, cafes, shops, street food everywhere. The room was clean, quiet and had good WIFI. Breakfast was super amazing, the freshly cut fruits, yogurts, lots of savoury food and the coffee !! The roof top bar was perfect for a drink. We really enjoyed our stay, BIG THANKS to the staff members we met : Sweet LISA helped us to look for a tour to Halong Bay. and Bun Cha restaurant recommendations Lovely MIA helped us with many things (calling taxi, how to get about the old town etc) and recommended to see special tea plantations next time when we come back. DAVID, the soft spoken man who shared the YINYANG philosophy and Bun Cha, is related to YIN YANG concepts. AMAZING. Pearl man LEO who shared his pearl knowledge. Bravo The beautiful smiling RUBY reassured that Hanoi is indeed a fantastic place to come back to again. BIG BIG THANK YOU to all the lovely staff, not forgetting the lovely men at the door entrance and the roof top staff. We will be back !

All perfect for us.

4.8

Jan 2024

We will come back again

Loved breakfast, super friendly staff and excellent location right in the middle of Old Quarter. Ruby is a very accommodating host.

The rooms were quite small

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $60 per night. This rental is $22 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at San Grand Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is San Grand Hotel & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at San Grand Hotel & Spa?

We found 7 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and hot tub or spa.

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Outstanding(2,958 Reviews)

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San Grand Hotel & Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Deluxe Double with window

San Double / Twin City View

Premium Double Room with Lake View

Senior Suite with Balcony

Classic Connecting Room

San Grand Hotel & Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Deluxe Double with window

San Double / Twin City View

Premium Double Room with Lake View

Senior Suite with Balcony

Classic Connecting Room

Reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is San Grand Hotel & Spa pet friendly?

What amenities are available at San Grand Hotel & Spa?

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