San Palace Hotel & Spa
4.5
Excellent(2,117 Reviews)Hotel in Hanoi
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
San Palace Hotel & Spa features an outdoor swimming pool, terrace, a restaurant and bar in Hanoi. This 3-star hotel offers an ATM and a concierge service.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hanoi
Available Rooms
Deluxe Double or Twin Room With Window
1 Queen or 2 Single • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium City View Room
1 Queen • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Double Room No Window
1 Double • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Balcony Room
1 Queen • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Family Room With Window
1 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.5
Excellent(2,117 Reviews)100% verified reviews
4.5
Great location and excellent staff who went above and beyond to make your stay more than good
Breakfast was very good with plenty to choose but situation was actualy in the reception area
4.5
El hotel está genial, un 10 en todo. La habitación estaba súper limpia, con unas camas muy cómodas, grandes y con sábanas blancas.
Aire acondicionado y nevera, muy importante para pasar el calor.
La piscina está muy bien para refrescarse.
El personal fue muy amable, todos los chicos y chicas fueron muy atentos y nos ayudaron en todo.
Y la ubicación inmejorable. Es un muy buen hotel!
4.5
Locatie tiptop in orde vlakbij het meer en op loopafstand van leuke eettentjes. Personeel aardig en bij uitchecken kleine attentie gekregen (Vietnamese thee).
Het strikt moeten wachten tot 14u op de incheck. (we waren er 20 minuten eerder).
Ontbijt was in de gang, beetje sfeerloos en niet veel keuze.
4.5
Nuestra habitación tenía algun problema y necesita una reparación urgente por lo que antes de nuestra llegada nos dieron la opción de alojarnos en otro de sus hoteles SAN PREMIUM.
La habitación amplia y cómoda. Muy buen desayuno y lo mejor la atención del personal. Se desviven por que tu estancia sea de 10. Nos dejarnos darnos una ducha antes de nuestro vuelo y nos contrataron en grab al aeropuerto, ya que no conseguíamos ninguno a causa de la tormenta. Todo con una sonrisa.
Volvería sin dudarlo.
4.5
Sehr freundliches und hilfsbereites Personal
Zimmer und Hygiene Top
Lage sehr sehr gut
Pool klein aber fein
Frühstück war gut aber nicht herausragend
4.5
Sehr nettes, pro-aktives Personal, sehr schönes Zimmer und Bad.
Am besten ist die Lage mitten im alten Viertel, wo das Leben pulsiert!
Da Frühstück in der Lobby geht etwas beengt zu, überzeugt aber durch eine große Auswahl.
4.5
The breakfast was fine. We liked the choice of different ways to have eggs. Omelettes were very nice. The fresh fruit was also good to have for breakfast. Staff were friendly and willing to help with any requests we made. The bed was comfortable also.
It would be very much appreciated if the breakfast table where you have the tea and coffee jugs could also have a boiling water dispenser or Urn. The coffee jug have very strong coffee and if there was a hot water dispenser then we could add water to the drink. It would be good if there was a selection of tea bags. ( English breakfast ) tea is very popular in western countries.
4.5
The location of the hotel was great, it was only a few minutes walking to the center, where the lake is. The hotel was clean, staff was super friendly, the food was also good. We had a nice room, with an amazing bed, we slept really well.
Staff was very helpful throughout. They carried our bags to the room, opened the door for us, even when we arrived after midnight and receptionist Macie was super friendly and helpful. We’d definitely recommend going to this hotel when you go to Hanoi!
4.5
The young lady on the reception desk was very welcoming and kind. Thank you Tracy. She helped me sort tickets at short notice and made sure I was comfortable and happy with my room.
The room was very spacious and I enjoyed having a balcony.
The roof top bar wasn't open on the night I stayed, but I just BYO my own drink on the roof top :)
4.5
Excellent service from team !
Super clean & delicious breakfast
4.5
Inmejorable ubicación , trato impecable , camas comodisimas, y habitaciones muy amplias
Lo único que no funcionaba la caja de seguridad, y no nos la arreglaron
4.5
Pool on the roof, lovely rooms, staff really nice.
4.5
L'hôte est très bien placé et permet de sillonner Hanoï. Les chambres sont très confortables et la piscine sur le toit bien agréable avec la chaleur. Un hôtel convivial que je recommande.
4.5
La amabilidad del personal
Habitaciones amplias
Piscinita en la azotea
Cercanía a las atracciones turísticas
Podrían ser mejor los desayunos
4.5
Mooi hotel, goede locatie en lekker ontbijt.
Zwembad is erg klein
4.5
Que estaba céntrico
La habitación muy pequeña, íbamos con dos maletas, una grande y una mediana. Pues casi ni cabíamos a la habitación.
El baño si tirabas de la cadena salía agua por debajo. La ducha solo iba el telefonillo la alcachofa de arriba la encendí i solo hacía ruidos y tira a 4 chorros a las paredes.
4.5
Super behulpzaam en vriendelijk personeel die ons heel goed en fijn hebben geïnformeerd en geholpen. Ook de locatie is top.
4.5
super hotel très bien situé dans hanoi ! en plein centre possibilité de tout faire a pied ! le personnel est top surtout tracy qui a été d'une gentillesse exceptionnel ! le petit déjeuner est très correct ! bref super hotel !
la piscine est un peu petite
4.5
Personal super atento y ubicación inmejorable
La primera noche estuvimos en una habitación más grandes y con unas vistas al centro de la ciudad muy buenas, sin embargo era algo ruidosa ya que el tráfico en hanoi es muy loco
4.5
Great location
Great breakfast options
Lovely receptionists with our kid
Cleen rooms
Barhroom was tight to manage
4.5
The staff are amazing. The rooms are great and I loved the pool area
Nothing
4.5
Macie in reception was outstanding best customer service - she remembered our names gave us tips on where to go, she was awesome 😊
Great value for money
4.5
Das Frühstück war sehr gut . das Personal war äußerst liebenswert, hilfsbereit und sehr freundlich.
4.5
Everything! Staff were brilliant also
4.5
The staff were exceptional, and extremely helpful at all time's. Nothing was too much trouble, any problems was fixed ASAP. Very comfortable bed's, great breakfast. I would recommend this hotel anytime. Because it is in the old quarter we could always get picked up for tours. Thanks for a great holiday san palace hotel staff.
Nothing
4.5
Great location. Walking distance to everything downtown. The staff was very friendly, especially Lily in the reception. Many tips about what to do and where to eat in Hanoi. The room was comfortable but the noise from the street could be disturbing. Choose a room as highest floor as possible in the building and not facing the main street. Breakfast ok.
4.5
Perfect location, very clean rooms, lovely rooftop pool and bar, staff are exceptionally good
Nothing, all great
4.5
Tutto
Niente
4.5
Clean, central , great breakfast, friendly helpful staff
4.5
Lily was wonderful. She was super nice and helpful. Assisted with directions to some local attractions. I also had a few hours between checkout and hotel pickup and the hotel offered a nice place to relax. The entire staff was wonderful!
4.5
The hotel is in a great location for the main sights, old quarter and French quarter. The staff were exceptional, so helpful and gave recommendations about where to eat, etc. I would definitely recommend it.
4.5
Das Personal war überaus freundlich und hilfsbereit!
Sehr hellhörig, dass man die Straße und die Nachbarzimmer sehr gut hören kann.
4.5
Everything, from the get go all the staff made us feel very comfortable once we arrived. The hotel itself is located perfectly for most tourist sights in Hanoi and our room was very clean and had all amenities for our stay.
Big thank you to all the staff who have been exceptional!!! Can’t recommend this place enough, and we will look forward to our next stay!! :)
Nothing
4.5
Beliggenheden er god. Personalet var venligt. Værelset havde en god størrelse.
Vi havde booket med balkon, men det var nærmere en fransk altan. På billedet af værelset er balkon med cafebord og stole uden for. Ved os var der mere tale om et vindue/fransk altan.
Morgenmaden var heller ikke så imponerende, og der manglede beskrivelser af tingene på bordet.
4.5
The location was perfect! The staff were amazing and so accommodating. We had a really early tour so the made us a take away breakfast
The roof top bar was closed and too cold to swim but still lovely to go up and bring a beverage and enjoy the view.
4.5
The staff are friendly and the location is very good.
I'd give it a 7, but as it's very misleading with so many 10s, I'll give it a 5. Not clean,there was hair and dust everywhere. Noisy and very poor breakfast.
4.5
Great localization
Fantastic stuff
4.5
De ligging is super. Midden in het centrum maar toch geen last van de drukte en het verkeer in de kamer. Ook was het erg fijn om even af te kunnen koelen in het zwembad.
Voor het personeel is niks te gek. Ze zijn super behulpzaam en staan 24/7 voor je klaar.
Alles was top!
4.5
Es war das letzte Hotel auf unserer 5wöchigen Reise und meine Erwartungen waren sehr klein. Ich wurde aber überaus positiv überrascht. Das Personal ist unglaublich freundlich. Wir hatten ein Zimmer mit Balkon, was ich sehr empfehlen kann. Mir war es sehr wichtig natürliches Licht zu haben. Wir haben den Balkon nicht wirklich genutzt, da Hanoi eine recht laute Stadt ist und die Fahrzeugabgase zu riechen sind. Das Frühstück was lecker, auch gut für Vegetarier. Das Personal war sehr kinderfreundlich. Man ist mitten im geschehen und kann schnell durch das Gewusel von Hanoi laufen :)
Bei Zimmern zur Strassennähe sollte man besser Ohrenschutz für die Nacht nutzen. Das Hotel selber kann dafür aber nix. Ich habe nix am Hotel an sich auszusetzen.Es war alles super.
4.5
Excellent location on edge of old district
Breakfast in lobby - not enough seats
No restaurant
Spa could have been better
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $60 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at San Palace Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at San Palace Hotel & Spa. Enjoy the water!
Is San Palace Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at San Palace Hotel & Spa?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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